- •Unit 1 management
- •Approaches to Management
- •Art or Science?
- •Principles of Management
- •Crowdsourcing
- •Questions for review
- •Lexical minimum
- •First Impressions
- •Our Values
- •Questions for review
- •Lexical minimum
- •Unit 3 cross-cultural differences
- •Warming-up
- •What are Cross Cultural Differences?
- •Intercultural Management
- •Working across Cultures
- •Individualistic or collectivist?
- •Intercultural Communication in the Global Workplace
- •Text 7
- •Managing Cultural Differences
- •Funny Thing about Jokes: the Uses and Dangers of Humour
- •Corporate Culture and National Characteristics
- •Questions for review
- •Lexical minimum
Questions for review
What is culture?
What does culture determine?
What is meant by cross cultural differences?
How can cultural understanding help us in our day-to-day relationships?
What can you say about the role, qualities and tasks of a manager while working across national borders?
What is meant by the expression “an effective global manager”? What are the criteria?
What is intercultural management? Speak about its main focus.
Differentiate between:
individualistic and collectivist cultures;
masculine and feminine cultures;
hierarchical and egalitarian cultures:
cautious and risk-taking
What can you say about hidden cultural differences? What difficulties do they often cause?
What difficulties is a serious problem for intercultural communication?
Speak about the types of cultural differences you know.
Differentiate between high- and low-context cultures.
What is Edward Hall’s contribution to the problem of cross-cultural communication?
What differences between the cultures generate problems?
How do new employees learn their organisation’s culture?
What problems can we observe while working with different national or organisational cultures? How have these problems been handled? Were there any tensions between dominant and subordinate cultures?
Dwell on the role of humor in various cultures and business.
Differentiate between organizational and corporate culture.
Lexical minimum
Key terms and concepts
Culture High-/low-context culture
Intercultural management Cross cultural differences
Words
to perceive
viewpoint
resentment
respectfulness
to transcend
to dovetail
constraint
to unlearn
to evolve
complexity
to cultivate
urbane
agile
to implement
to enhance
egalitarian
hierarchical
individualistic
mentality
collectivist
to discourage
competitiveness
assertiveness
inaudible
controversy
to overcome
ethnocentrism
to shun
(non)verbal
to backfire
to flex
to impend
33. proponent
self-mocking
to tease
after-hours
arrogance
to stem from
to suppress
(un)trustworthy
to assume
to perpetuate
to embed
to accommodate
to assign
implicit
to convey
to ensure
interaction
to perceive
to encode
counter-productive
terrain
venture
diversity
to imply
caste
manifestation
challenge
background
interference
to evolve
to decode
Word - combinations
to imprint oneself on
cultural spectrum
collective identity
to be related with smth
intercultural management skills
cross - culture management
to work in the territory
breed of smth/smb
culturally sensitive
a vital source of smth
competitive advantage
self-centred approach
'masculine' /'feminine' societies
to be affected by smth
shared values
to be concerned with smth
contextual cues
global workplace
core values
cultural dimension
to adapt to
to have a deep pride in being on technology’s cutting edge
feeling of making a difference in
the world
to colour perceptions
(non)verbal message
to make fun of smb
to hash out the details
acknowledgement of mistakes
to convey the meaning
loss of credibility
problem lies in people
a handful of companies
different concept of time
can be met with silence
irrespective of diversities
chance of hitting home
culture clash
to show mild displeasure
to have the potential to alienate
virtually indelible
to hold different shades for a person
to appraise talent
to conduct business
a grasp of communicating
to bridge smth
circular meaning
cram sessions
to give rise to smth
implicit understanding
to reach a decision
to reach an agreement on smth
to loosen up
to work out smth
tolerance for smth
to be halfway to smth
to offer challenges
to be aware of smth
deeply ingrained identities
to be exposed to
cultural background
established culture
freedom for speech
to bring to the surface
to vary greatly from
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