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***V***

R: Good evening.

G: Hi. Do you have any vacancies tonight?

R: Yes. The rate is 55 dollars.

G: Do the rooms have internet access?

R: We have wireless. If you have a computer you can use the wireless network for an additional 5 dollars.

G: OK, I'd like a room please.

R: Would you like a smoking or a non-smoking room?

G: Non-smoking.

R: How will you be paying?

G: Visa. Here you are.

R: How many people?

G: Two.

R: Would you like a king size bed or two double beds?

G: King size please.

R: You're in room 237. Here's your key. Sign here please.

G: What time is checkout?

R: 11:30AM

***VI***

R: Hello, Marriott Hotel, how may I help you?

G: Hi. I'd like to make a reservation.

R: Just a moment. OK, for what date?

G: July 25th.

R: How many nights will you be staying?

G: 2 nights. What's the room rate?

R: 75 dollars a night plus tax. Would you like me to reserve a room for you?

G: Yes please.

R: Your name?

G: Nancy Anderson.

R: Miss Anderson, how will you be paying?

G: Visa.

R: OK, You're all set. We'll see you on the 25th.

***VII***

R: Good afternoon. What can I do for you? Do you want to make a reservation?

G: No, I want a room today. Have you got a vacant room for a week?

R: Do you want a single room or a double one? We’ve got a few vacant single rooms and a few doubles.

G: I need a single room with a shower or bath. How much is it?

R: A single room with a shower is 50 dollars per night, and the bath is a little more expensive.

G: Are there cheaper rooms?

R: No, sorry.

G: OK. I take the one with a shower. How do I pay? Do I pay in advance?

R: Yes, and you can pay with a credit card or in cash. Is that all?

G: Oh, no! I also want a telephone in my room.

***VIII***

G: Hello! My name is Jeremy Perkins. I have a reservation for a single room. I'd like to check in.

R: Yes, Mr. Perkins. How many nights are you going to stay?

G: Six nights. I'm going to leave on December 12th.

R: Do you have a credit card?

G: Here it is.

R: Please fill out the registration form.

G: Here you are.

R: Here's your key card. Room 246. Enjoy your stay.

***IX***

Receptionist: Good morning. Welcome to The Grand Woodward Hotel.

Guest: Good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?

Receptionist: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?

Guest: The 24th.

Receptionist: How long will you be staying?

Guest: I'll be staying for two nights.

Receptionist: How many people is the reservation for?

Guest: There will be two of us.

Receptionist: And would you like a room with twin beds or a double bed?

Guest: A double bed, please.

Receptionist: Great. And would you prefer to have a room with a view of the ocean?

Guest: If that type of room is available, I would love to have an ocean view. What's the rate for the room?

Receptionist: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?

Guest: Charles Hannighan.

Receptionist: Could you spell your last name for me, please?

Guest: Sure. H-A-N-N-I-G-H-A-N

Receptionist: And is there a phone number where you can be contacted?

Guest: Yes, my cell phone number is 555-26386.

Receptionist: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?

Guest: Visa. The number is 987654321.

Receptionist: And what is the name of the cardholder?

Guest: Charles H. Hannighan.

Receptionist: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.

Guest: Great, thank you so much.

Receptionist: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.