Suggested readings

Burley-Allen, Madelyn. Listening: The Forgotten SM/.~New York: Wiley, 1982.

This book is filled with self-tests and exercises that can be used to improve listening.

It emphasizes applications to professional settings.

Glean, Ethel C., and Elliott A. Pood. "Listening Self-Inventory." Supert'isory Management 34 Qanuary 1989):12-15-

If you would like to take another test to measure your listening effectiveness, this

article will provide you with one.

Goss, Blaine. Processing Information. Belmont, CA: Wadsworth, 1982.

An excellent technical text that covers listening in an information processing context.

Recommended for those interested in the more rigorous material available on listening

Steil, Lyman K., Larry L. Barker, and Katie W. Watson. Effective Listening: Key to Your Success. Reading, MA: Addison-Wesley, 1983-

This is a concise paperback which offers a quick overview of the subject.

Wolvin, Andrew, and C. G. Coakley. Listening. 2d ed. Dubuque, IA: Brown, 1985.

One of the most current and complete books available on this subject.