Practice Drills

1. Call Ms. Parker’s office and introduce yourself, then ask for information about her company, ABC Trading.

2. You are calling your hotel (the Ritz) to ask if there are any messages left for you.

3. You would like to put an end to a long conversation with a business colleague. Give one way you could do this.

4. What would you say if you dialed the wrong number?

5. What would you say if someone else dialed your number incorrectly?

6. Tell the secretary you are returning Mr. Stone’s call and would like to speak with him.

7. Conversational practice:

You: Could I speak Mr. Short?

Secretary: Yes, but he’s on another line. Would you like to hold?

Respond as follows:

a) Leave a message.

b) Leave your phone number.

c) Say you wish to hold the line.

d) Ask how long he’ll be.

Grammar revision. English tenses (Active Voice)

Табл.1.Времена английского глагола в активном (действительном ) залоге

	Simple	Continuous Be+ -ing	Perfect Have+ 3 форма глагола	Perfect Сontinuous Have been +3 форма глагола
Present	Ask(s) *Регулярное повторяющееся действие ( usually, always, often, sometimes, every day) *Факт *Будущее время (по расписанию, графику	Am Is asking Are *Длительное действие (процесс), протекающий в данный момент Now ,at the moment *Будущее запланированное действие	Have asked Has *Действие закончилось к определенному моменту в прошлом и имеется его результат Already, yet, ever, never,lately, recently, this week, today, since	Have Been asking Has *Длительное действие, которое началось в прошлом и все еще протекает в данный момент For a month/for a long time, since 5 o’clock how long
Past	Asked Took *Действие в прошлом Yesterday Last week (year) 3 days ago	Was asking Were *Длительное действие (процесс), совершавшееся в момент или период в прошлом At 5 yesterday From 5 to 6 yesterday For 3 days last week All the day long/the whole day When he came	Had asked *Действие закончилось до начала другого действия в прошлом By 5 o’clock yesterday Before he came By the end of the last year *При согласовании времен	Had been asking *Длительное прошедшее действие, которое началось до определенного момента в прошлом и еще продолжалось He had been working for 2 hours, when my brother came
Future	Will ask *Действие в будущем Tomorrow Next week In 3 days In 2020	Shall be asking Will *Длительное действие (процесс), которое будет совершаться в определенный момент или период в будущем At 5 tomorrow From 5 to 6 tomorrow When he comes	Shall have asked Will * Действие закончится к определенному моменту в будущем By 5 o’clock tomorrow	Shall have been asking Will *Длительное будущее действие, которое начнется ранее момента в будущем и будет все еще совершаться в данный момент. When you come I’ll have been working for 2 hours

Ex.1. Complete the sentences

1. I … about six times last night.

1. ring

2. rang

3. have rung

4. is ringing

2. How much … to make a local call in your country?

1. do it cost

2. does it cost

3. I … trying to contact Mr Peterson.

1. am

2. is

3. are

4. have

4. I … the phone to my brother for about an hour and then someone rang me about the meeting.

1. is trying

2. tried

3. was trying

4. were trying

5. OK, I …you a ring tomorrow.

1. was giving

2. gives

3. give

4. ‘ll give

6. “Yes. Who …, please?”

1. is calling

2. am calling

3. are calling

4. have called

7. He … his wife every day.

1. phoned

2. ‘ll phone

3. phones

4. was phoning

8. He … you twice.

1. has called

2. have called

3. called

4. was calling

9. They …already … their meeting when he called.

1. have begun

2. has begun

3. had began

4. began

10. I ... to contact you the whole day yesterday.

1. is trying

2. was trying

3. try

4. tried

11. “I …you some facts and figures. Ready? – OK . Go ahead”.

1. gave

2. was giving

3. ‘ll give

4. has given

12. I’m sorry. I … that.

1. didn’t catch

2. didn’t caught

3. hadn’t catch

4. hasn’t catch

Ex.2. Look at the part of the presentation about famous brands. Open the brackets. Choose the right tense.

Good morning, everybody! I’d like to look at brands this morning and as a example I (choose) McDonald’s .

McDonald’s (be) famous all over the world. It (serve) forty million customers very day. A new McDonald’s (open) in the world every five hours. The restaurants (look) the same and the menu (be) same.

It all (start) in 1955 when man called Ray Kroc (open) a new restaurant in Illinois. He (buy) the name from the two brothers called McDonald. To increase the sales he (start) advertising on TV in 1963 and a clown called Ronald McDonald (appear) in the first ads. The clown (be) friendly and helpful. In 1967 Kroc (open) his first restaurant outside the USA in Canada and Puerto Rico. The company (open) more restaurants in the next 5 years.

Ex.3 Open the brackets. Choose the right tense.

1. Yesterday by 8 o’clock he (finish) all his work, and when I (come) at 9, he (read).

2. “What (do) now?” –“ I (prepare) the presentation for tomorrow”. “How long you (prepare) for it?” – “For two hours already”

3. By the end of the month we (translate) ten articles.

4. When I (come back) to the office yesterday my boss (not return).

5. I usually (work) 8 hours a day.

6. I just (see) Mr Nickolson.

7. (at the hotel) “I (leave) in a few minutes. Can I pay my bill?”

8. I (think) he is away.

9. This time tomorrow the manager (make) presentation.

10. We are optimistic that the company (continue) to do well in the next quarter.