Exercises to the text:

Exercise 1. Make up all kinds of questions to the sentence.

1._________________________________________________________________

2._________________________________________________________________

3._________________________________________________________________

4. ________________________________________________________________

Exercise 2. Insert the proper words into the sentences.

registered formulate professional require conditions report determines appraisal worth

1. An appraisal ____________ a home's value.

2. The ____________ value of a home is a ____________ price opinion at a given moment in time.

3. An appraisal ____________ includes the data used to ____________ the appraised value.

4. States ____________ appraisers to be ____________ and licensed.

5. The appraisal value will determine what your house is ____________ based on ____________ at the time the appraisal is done.

Exercise 3. Translate the sentences from exercise 2 into Ukrainian.

1. _____________________________________________________________

________________________________________________________________

2. _____________________________________________________________

________________________________________________________________

3. _____________________________________________________________

________________________________________________________________

4. _____________________________________________________________

________________________________________________________________

5. _____________________________________________________________

________________________________________________________________

Черкаський політехнічний технікум Для студентів III курсу, група ОД

Text № 16. Викладач Кособокова А.В.

Text 17

Claims Adjuster

Claims adjusters investigate insurance claims by interviewing the claimant and witnesses, consulting police and hospital records, and inspecting property damage to determine the extent of the company’s liability. In the United Kingdom, Ireland, Australia, South Africa, the Caribbean and New Zealand the term Loss adjuster is used. Claims adjusters have the knowledge to complete the preparation of a property damage claim which, to an unrepresented homeowner, may be unfamiliar territory. The documents contain technical terms such as depreciation, replacement costs, and actual cash value, that may be unknown to the policyholder, and a trained claims adjuster can ensure a correct completion.

Classes

Adjusters may handle "property claims" involving damage to buildings and structures, or "liability claims" involving personal injuries or third-person property damage from liability situations, such as motor vehicle accidents, slip and falls, dog bites, or alleged negligent behavior.

Черкаський політехнічний технікум Для студентів III курсу, група ОД

Text № 17. Викладач Кособокова А.В.

Some adjusters handle both types of claims and are known as "Multi-Line" adjusters. Also "All Lines Adjusters" may handle "any" type of claim already identified and also include Professional Liability, Hospital Professional Liability, Excess Liability, Physicians and Surgeons Liability, Aircraft Liability/Hull, Inland Marine, Ocean Marine, Boiler and Machinery, as well as various types of Bond Losses.

E ducation

Most Colleges have not yet recognized the need for a major specifically for those who wish to become Claims Adjusters, however there are some professional designations that have become prevalent among higher achievers in the field. For example, The American Institute for Chartered Property Casualty Underwriters awards the Chartered Property and Casualty Underwriter (CPCU) designation to experienced underwriters. Some Adjusters find that gaining these types of designations have been very advantageous to their careers.

Many insurance companies prefer their claims adjusters to have a 4-year college degree preferably in business related fields, however having a degree in liberal arts is acceptable as well. There are times in which a person with a high school education will become a claims adjuster usually by promotion from within the claims department while serving as a customer service representative. Since there are no college majors for claims adjusters, many states require a state certification in order to practice as an adjuster. States also require that a certain number of continuing education credits for claims adjusters are earned each year in order to maintain their license.

Черкаський політехнічний технікум Для студентів III курсу, група ОД

Text № 17. Викладач Кособокова А.В.

This continuing education is achieved by attending seminars and online training from different claim adjuster educational resources. One brief example of an educational seminar is where a group of claims adjusters will meet and discuss how to distinguish a false claim from a true claim.

Working Conditions

Claims adjusters work long hours including work nights and weekends. Their work is appointment based and must revolve around the needs of clients.

Staff adjusters are those who work for a specific insurance company and usually have a company provided office from which to work. Independent and public claims adjusters often work from home. They receive their work assignments daily by fax machine, email, or by checking in to a designated website. Staff adjusters receive their assignments when they arrive at the office first thing in the morning. In the case of a severe natural disaster such as floods or tornadoes, or other catastrophe, independent and public adjusters travel to the area to supplement local adjusters. Often this requires the incoming adjuster's presence in the field for days to weeks at a time.

Черкаський політехнічний технікум Для студентів III курсу, група ОД

Text № 17. Викладач Кособокова А.В.

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