- •Оглавление contents
- •Общие сведения
- •Unit 1. Making contacts Warming up
- •Appointments Warming up
- •Language input
- •If the number is wrong
- •Arriving at the Company Warming up
- •Language input
- •Introductions
- •Small Talk Warming up
- •Language input
- •Listening
- •Unit 2. Company’s structure Warming up
- •If you are still studying:
- •If you are already working:
- •Big and Small Companies Warming up
- •Language input
- •Company’s Structure Warming up
- •Company Structure
- •Language input
- •Entrepreneurs Warming up
- •Listening
- •Unit 3. Contracts and their performance Warming up
- •Language input
- •11 February 1992
- •1001 Pacific Boulevard
- •Vessel Port of Loading
- •To Withdraw or to Change
- •Listening
- •Unit 4. Marketing Warming up
- •Advertising Warming up
- •Giving a Presentation Warming up
- •A Word From Your Public Relation Officer Warming up
- •Listening
- •Unit 5. Negotiating Warming up
- •Types of Negotiation
- •Preparing to Negotiate
- •Reaching Agreement Listening
- •Language input
- •Listening
- •Language input
- •Payments Warming up
- •Language input
- •Finance and The Company Warming up
- •Unit 7. Problems at work Warming up
- •Six Rules for Good Customer Service
- •Language input
- •Listening
- •Bibliography
E
EASTERN STAR
SHIPPING AGENCY EASTERN
STAR SHIPPING AGENCY
PO Box 78, Pusan, South
Korea Chief
Buyer
Skopje’s Department Store Dear
Sir/Madam
Shipment from Fashionpark
Corp
We write to advise you that
we have today packed and shipped a consignment of garments on board
MV Pacific Centaur. The Ship will sail from Pusan on 12 February
and is due in San Francisco on 25 February
The garments are in ten
wooden packing cases, numbered 1 to 10 and marked SKO LA 1/92.
A full set of clean on-board
shipping company’s Bs/L in triplicate, endorced and marked as per
instructions, together with certificate of origin, invoice (4
copies) and insurance certificate (2 copies) have been sent to the
Korean Trading Bank, who will forward them to First California
Commercial Bank in Los Angeles for payment.
We trust you will find
everything in order. Yours
faithfully11 February 1992
Ex. 7. Produce a dialogue based on the suggested topic.
You work as a clerk in the buying department of Skopje’s. A customs official rings, asking for particulars of the bill of landing. Read the official’s part of the conversation, and write down the clerk’s replies using the details from the bill of landing below and the letter in ex. 6.
Official: Ok. What’s the serial number?
Clerk: ………………………………… .
Official: And is there a reference number for forwarding agent
Clerk: ………………………………… .
Official: Ok. Consignee’s name and address, please.
Clerk: ………………………………… .
Official: And the name of the ship?
Clerk: ………………………………… .
Official: Loading Inchon, is that right?
Clerk: ………………………………… .
Official: And where’s she discharging?
Clerk: ………………………………… .
Official: Now, I need the details of marks and numbers on the cases.
Clerk: ………………………………… .
Official: Right, now the number and description of the packages.
Clerk: ………………………………… .
Official: Gross weight?
Clerk: ………………………………… .
Official: Any measurements?
Clerk: …………………………………. .
Official: Now give me the place and date of issue of the bill of landing.
Clerk: …………………………………. .
Official: And the number of bills in the set.
Clerk: …………………………………… .
Official: Ok, thank you.
Clerk: You’re welcome. Have a nice day.