Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:
Документація 2.docx
Скачиваний:
2
Добавлен:
20.08.2019
Размер:
35.82 Кб
Скачать

Inquiry( Sample)

Pet Products Ltd. I

180 London Road

Exeter EX4 4JY

England

25th February, 1997

Dear Sirs,

We read your advertisement in the 'Pet Magazine' of 25th December. We are interested in buying your equipment for pro¬ducing pet food. Would you kindly send us more information about this equipment:

- price (please quote CIF Odessa price)

- dates of delivery

- terms of payment

- guarantees

- if the price includes the cost of equipment installation and our staff training.

Our company specializes in distributing pet products in Ukraine. We have more than 50 dealers and representatives in different regions and would like to start producing pet food in Ukraine. If your equipment meets our requirements, and we receive a favourable offer, we will be able to place a large order for your equipment.

Your early reply would be appreciated.

Yours faithfully,

V.Smurov

Export - Import Manager

__________________________________________________________________

Announcement

An announcement letter is used to announce an event in personal or professional life. The announcement letter is a medium which helps the writer to give out information about a situation. Announcement letter is written for various purposes like announcing the quarter financial results to investor, announcing an event, business announcements, announcing an engagement or wedding, etc. Announcement letters are used both for professional as well as personal purposes.

An announcement letter is one of the best ways to announce a happy moment in your life. The announcement letter has to be direct and concise. The tone used in the letter is always positive. This letter has to begin with the main purpose i.e. announcement. Always make sure that you write a friendly and a short announcement that gives out the news in the beginning of the letter. The readers should understand the announcement at once when they read it. The letter should spread happiness among people who read it.

Take a look at following suggestions that will help you in writing an announcement letter:

  • The letter should be printed on company's letter head if it is an official business announcement. You have to write your name and contact details like address and phone number. This is followed by name and address of the recipient. There should be space between the two addresses. Both addresses have to be left aligned.

  • The announcement should begin with a salutation. The word "Dear" followed by the last name of the recipient. If the letter is personal and the relationship that you share with the recipient is informal then you can use first name.

  • The main aim of the letter is announcing good news. In a direct, clear and concise manner write the announcement that you want to make. The tone of the announcement should be soft and create joyous mood among the readers.

  • Date is a must in an announcement letter. That can be used for further reference and correspondence.

  • The letter has to be short and to the point. Proofread the letter before printing it. The letter should not have spelling and grammatical errors.

  • The letter should use one professional font. The font size should be readable. One can use bold to highlight the main points in the letter.

  • Use words like yours sincerely, yours truly, etc. for closing the letter followed by your full name.

  • Always sign the letter before dispatching it. This helps the reader in understanding that you agree with the points that are mentioned in the letter.

Announcement of Price Reduction (Sample)

Dear Customers Rarely do we have the opportunity to inform you of such good news. The legislature's tariff ruling which was handed down on May 15th, 2006, has made it possible for our company to reduce our list price for Egyptian cotton. Effective as of June 1, 2006, all full orders received for six week delivery will be billed as follows: STOCK OLD PRICE NEW PRICE #0134 $57.00 $51.30 #0135 $53.00 $47.70 #0136 $49.00 $44.10 We are very pleased to be able to pass this savings directly on to you. These prices do not include the additional 2 per cent discount that is offered to our customers who pay within the 10 day discount period.

Yours truly,

Victoria Spencer

Offer

An offer is the answer to an inquiry. You get the information you asked for, when the inquiry was precise.

Every inquiry should be answered promptly and courteously.

The reply is to build goodwill by:

  • giving the information requested

  • adding further information

  • sending the price list, catalogue, etc.

  • offering advantages

  • submitting a detailed offer.

Solicited offers are written in answer to inquiries.

Unsolicited offers are made voluntarily.

Some phrases for the writing of an offer:

  • We appreciate your interest in ..

  • As requested, we are sending you ...

  • We are enclosing ...

  • We regret that ...

  • We hope that you will be satisfied.

Offer (Sample)

Dear Sirs,

We have pleasure in offering you our newwashing machines at the prices shown on the attached list.

Please let us know if you are interested. We hope you will take advantage of this exceptional offer.

Yours faithfully,

John Spenser

________________________________________________________________

Order

Placing orders is largely routine.Buyers often use printed order forms and sellers use printed acknowledgments.Orders placed by telephone are confirmed in writing to avoid misunderstanding. An order-letter can contain :

  • details of description,

  • quantities,

  • prices,

  • place,

  • date,

  • mode of transport,

  • terms of payment,

  • conditions of delivery, ...

Some phrases for the writing of an order:

  • Please supply the following goods.

  • We ask you to send us ...

  • Enclosed you will find our Order No. 4289.

  • The delivery date must be kept.

Order(Sample)

Men's Clothes Dealers Ltd.

142 South Road

Sheffield S20 4HL

England

21th March, 1997

Dear Sirs,

Our Order for Silk Shirts

In response to your letter of 17th March, we thank you for sending us your catalogues of men's silk shirts. We are sure there will be a great demand for them in Ukraine.

We are enclosing our Order No.144, and would ask you to return its duplicate to us, duly signed, as an acknowledge­ment.

Yours faithfully,

Jack Smith

Export-Import Manager

Enc. Order No. 142

____________________________________________________________________

Letters of acknowledgment acknowledge the receipt of various items.

Acknowledgment Of Letter (Sample)

Dear ______

Because ______ is out of the office for the next two weeks I am acknowledging receipt of your letter dated May 20, l983. It will be brought to his attention immediately upon his return.

If I may be of any assistance during Mr. Jones' absence, please do not hesitate to call.

Yours Sincerely,

Sean Green

Cancellation Letters