- •Оглавление
- •Введение
- •Unit 1 service industry
- •Assignments
- •St. Petersburg State University of Service and Economics
- •Words and expressions
- •Service industry
- •Words and expressions
- •Which are personal qualities required for working in the service industry?
- •Words and expressions
- •Grammar exercises
- •Things to do
- •The Sights
- •Cathedrals, Churches and Monasteries
- •Bridges
- •Theatres
- •Festivals
- •The suburbs
- •Words and expressions
- •Grammar exercises
- •Indefinite pronouns some / any and their derivatives
- •Things to do
- •Unit 3 higher education in the uk
- •Assignments
- •Types of English universities
- •Entrance to British universities
- •The university system in Britain
- •Variety of other British higher institutions
- •Words and expressions
- •1. At an International Conference.
- •2. A Television Interview.
- •Grammar exercises
- •Things to do
- •Unit 4 higher education in the usa
- •Assignments
- •Categories of institution in the usa
- •Involvement in learning
- •Changes in American higher education
- •Words and expressions
- •Grammar exercises
- •Things to do
- •Unit 5 political system in the uk
- •Words and expressions
- •Political system of the usa
- •The us Constitution
- •The Legislative Branch
- •The Executive Branch
- •The Judicial Branch
- •Major Political Parties
- •Elections
- •Words and expressions
- •Grammar exercises
- •Things to do
- •Words and expressions
- •Assignments
- •Travelling by air
- •Words and expressions
- •Travelling by train
- •Britain Rail’s Services
- •Words and expressions
- •Grammar exercises
- •Things to do
- •Unit 7 at the customs
- •Assignments
- •Words and expressions
- •Grammar exercises
- •Unit 8 meals
- •Meals and Mealtimes in Britain
- •Sunday Roast
- •Eating out in London
- •Restaurants
- •International and fusion cuisine
- •Fast food
- •Ordering food
- •Grammar exercises
- •2. Be a host and a guest in turns.
- •3. Project Work:
- •Unit 9 accommodation
- •How to book
- •Classification
- •Yha Hostels
- •Independent Hostels
- •University Accommodation
- •Bed and Breakfast
- •Guesthouses
- •Rental Accommodation
- •Words and expressions
- •Grammar exercises
- •Unit 10 london
- •Assignments
- •Buckingham Palace
- •Houses of Parliament
- •Westminster Abbey
- •St. Paul’s Cathedral
- •Trafalgar Square
- •Nelson`s Column
- •The Tower of London
- •Piccadilly Circus
- •Shakespeare`s Globe Theatre
- •Covent Garden
- •Downing Street
- •The Charles Dickens Museum
- •Neasden Temple
- •Royal parks
- •British Library
- •Changing the Guard
- •Words and expressions
- •Grammar exercises
- •Indirect Speech
- •Order tell ask beg suggest
- •Things to do
- •Unit 11 shopping
- •Shopping in London
- •Words and expressions
- •Assignments
- •Marks & Spencer Britain's Favourite Store
- •How did it all begin?
- •What are the best-sellers?
- •Why is m&s so successful?
- •I’m not a shopaholic!
- •Words and expressions
- •Grammar exercises
- •The media
- •National and local newspapers in the usa
- •Radio and television in the usa
- •The press in the uk
- •Television and Radio in the uk
- •Words and expressions
- •Assignments
- •Machine Dreams
- •Words and expressions
- •Grammar exercises
- •Infinitive
- •Things to do
- •Grammar reference present forms Present Simple
- •Present Continuous
- •State verbs
- •Present Perfect
- •Present Perfect Continuous
- •Past forms The past forms of be
- •Past Simple
- •Past continuous
- •Past Perfect
- •Past Perfect Continuous
- •Future forms
- •The Future Simple
- •Going to, planning to
- •The Present Continuous
- •The Present Simple
- •The Future Continuous
- •The Future Perfect
- •The Future Perfect Continuous
- •Articles
- •Adjectives
- •Pronouns
- •Some/Any/No
- •A little/Little
- •Modal verbs
- •Functions of modal verbs
- •Passive voice
- •Personal / Impersonal passive constructions
- •Reported speech
- •1 Change of tenses
- •2 Verbs and conjunctions used for reporting
- •3 Word order in reported questions
- •Conditionals
- •Infinitive – gerund – participles The Infinitive
- •The Gerund
- •The Participles
- •Suffixes Common suffixes for nouns
- •Common suffixes for adjectives
- •Prefixes used to form opposites
- •Other prefixes which change meaning
- •Prepositions of Time: at, in, on
- •Bibliography
- •Заключение
- •191015, Г. Санкт-Петербург, ул. Кавалергардская, д. 7
2. Be a host and a guest in turns.
Interview your partner like this: Can you tell me what Oliver Salad is?
Ask about: Olivier salad (Russian potato salad), goluptsi (cabbage rolls, crab stick salad, pelmeni, herring under a fur coat, etc.
3. Project Work:
-
Imagine you are student travelers / business travelers. You are going to have lunch in St-Petersburg. Where will you go? What are the best eating places in the city centre? Use the Internet to find out. Collect as much information as possible. Give reasons for your choice.
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Work in small groups. Prepare a short presentation on the restaurants and cafes in St-Petersburg.
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Write a letter to your foreign friend describing your latest visit to some interesting restaurant or cafe and the experience you have had eating there. Express your opinion.
Task 3. Read the description of some Russian dishes. Guess what they are?
1. A vegetarian salad (boiled beets, potatoes, and carrots; pickles, some chopped onion)
2. A cold soup based on kvas, green onion, herbs and spices such as black pepper, mustard or horse radish.
3. A fish soup cooked with potatoes and other vegetables.
4. Salad with rice (or pasta), boiled eggs, sweet corn and diced crab (imitation or otherwise), mixed in mayonnaise.
5. Seasoned ground beef and rice filling stuffed inside boiled cabbage leaves. Sweet pepper shells are also a popular alternative to cabbage.
6. A light refreshing drink made by boiling fresh fruit with sugar, then leaving it to cool and infuse.
7. Marinated meat cooked on a skewer. Popularity in Russia originated in the late 19th century from Caucuses region
8. A traditional Russian dish made with minced meat filling, wrapped in thin dough dumplings.
9. Also known as Fish under a Fur Coat, its a Russian favorite. Ingredients include herring fillets, potatoes, carrots, beets, eggs and mayonnaise.
10. A flexible salad composed of boiled potatoes, vegetables, often with meat, mixed in mayonnaise.This salad is the creation of a French chef, M. Olivier, who in the 1860s opened a fashionable restaurant in Moscow called The Hermitage.
11. A vegetable soup most commonly made with beets and often with meat.
12. Small dough buns or pies stuffed with variable fillings. Traditional fillings include fish (sautéed with onions and mixed with hard-boiled chopped eggs), meat (boiled and chopped, then mixed with sautéed onions and eggs), Potato (mashed, then mixed with eggs and sour cream), cabbage (sautéed, plus egg and spices).
Unit 9 accommodation
There is no place like home.
East or West, home is best.
He who is first come is first served.
Whether on vacation or business, people like to feel that they are in their home away from home when they stay at a hotel. Customer service is by far the most important defining factor in the hospitality industry, and hotels are no exception. Guests must feel comfortable and at ease with the hotel staff, as well as with the accommodations.
Hotel managers must also have training in order to be competitive in the field. They must complete courses in business, hospitality management, marketing and communications. Travel and tourism course are offered at traditional universities and colleges, as well as online or through distance-learning programs.
Pre-reading task
Task 1. Work in pairs and discuss the following questions.
1. Have you ever stayed in a hotel? When did you stay there?
2. Was the hotel good?
3. What facilities did it have?
4. Was the service good?
5. Where did you have breakfast / dinner?
Task 2. For each of the six questions choose the correct answer.
1. I'm on a tight budget so I'll be staying in a _____ hotel while I'm travelling around Japan this year.
a) budget-star
b) tight budget
c) five-star
d) budget
2. I never know how much you're supposed to tip a _____. He carries your bags up to your room so it's quite a hard job. Do you think two dollars is enough?
a) housekeeper
b) porter
c) receptionist
d) concierge
3. If you want to find the best bars in the city, ask the _____. And then she'll wave down taxi for you right outside the hotel.
a) concierge
b) receptionist
c) porter
d) chambermaid
4. I told the _____ we were very cold last night and she said she'd ask the _____ for some extra blankets for us.
a) porter / receptionist
b) chambermaid / housekeeper
c) porter / concierge
d) housekeeper / chambermaid
5. My husband snores so much that when we go on holiday I always book us into two _____ rather than a _____. It's a little bit more expensive but it's the only way I ever get an undisturbed night's sleep.
a) five star hotels / double room
b) single rooms / double room
c) family rooms / single room
d) double rooms / single room
6. When I travel on my own and want to save money. I stay in a _____ in a _____ hotel.
a) twin room / family
b) twin room / budget
c) family room / five-star
d) single room / budget
Read and translate the text
Accommodation in Britain (Part I)
The choice of accommodation available in Britain is vast. It includes hotels, inns, ‘bed and breakfasts’, farmhouses and self-catering establishments the list goes on and on. Stay at a castle that’s been converted into a hotel, or at a historic country inn, with low, wood-beamed ceilings — at some establishments you can even sleep in a four-poster bed! Wherever you stay, you’ll be pleased with the quality, friendly service and value-for-money.