Complaining About Your Service

If for some reason you believe that the airline's response to your flight's delay or cancellation, or overbooking was not satisfactory, you may want to complain to the airline or to the authorities. If your flight was on a U.S. airline or on a flight to or from the U.S., you can also use the AirSafe.com Online Complaint Form and AirSafe.com will forward your complaint to the U.S. Department of Transportation