- •Правительство Российской Федерации
- •Research subject
- •Research object
- •Research goals
- •Limitations of the study
- •Paper plan
- •Chapter 1: Changes and change management practicies
- •Organizational changes: terminology and typology
- •Change management practices and models
- •Figure 1: Definition of change types (Gareis, 2010)
- •Resistance to change and managing resistance
- •Chapter 2: pmo, roles and functions
- •2.1. Terminology and typology
- •Figure 2: pmo types (Desouza&Evaristo, 2006)
- •2.2. Pmo functions and tasks
- •Chapter 3: Integration of pmo and change mangement research
- •3.1. Comparative analysis
- •3.2. Field research
- •Figure 3: Respondents' distribution by countries
- •Figure 4 : Respondents' distribution by positions
- •3.3. Research findings and results
- •Companies' overview
- •Figure 5: Companies distribution by organizational types
- •Changes’ overview
- •Figure 6: Direct participation in changes
- •Figure 7: Distribution of changes’ targets
- •Figure 8: Change distribution by frequency
- •Figure 9: Change distribution by scale
- •Figure 10: Distribution by change types
- •Pmo functions used in change management process
- •Figure 11: Distribution of ways of change implementation
- •Existing change management functions of pmOs
- •Figure 15: Existance of pmOs in organizations
- •Figure 16: Participation of pmOs in change management process
- •Bibliography:
- •Appendices
- •Appendix 1: Survey questionnaire
- •Managing changes in organizations
- •17) Which of these functions have missed but had to be applied? *
- •18) In case of implementing several initiatives simultaneously the following functions have been used: *
Figure 2: pmo types (Desouza&Evaristo, 2006)
Supporters’ functions usually include the basic administrative issues such as defining risks, monitoring the project performance, archiving and providing information. Although these offices are responsible for the project implementation, in fact, they play passive role and cannot influence the project management process that put to question their usefulness for the organization.
Moving to the Information manager it’s necessary to mention that although it is situated in between the administrative and knowledge roles and partly carry out both functions still it is concerned with collecting information and analyzing the project progress and lacks the managerial authority.
Knowledge manager is situated more closely to the knowledge-oriented edge and, subsequently, does not carry out administrative functions. Mainly, it serves as the best practices storage and on their basis may reorganize project portfolio or be responsible for the successful implementation of individual projects. The main difference between information manager and knowledge manager consists in the type of information collected. While the first is concerned with information on project performance the latter mainly accumulates and analyzes information on the project management methods and techniques.
Coach type is similar to the coach model mentioned above described by Kendall and Rollins. Serving as the knowledge depository this office is also responsible for implementation of best PM practices. Talking about this kind of offices it’s necessary to highlight that from change management perspective it usually acts as a change agent moving organization to new levels of project management maturity and overcoming resistance.
Finally, we would like to describe one more, quite recent, typology of PMOs based on several variables proposed by Hobbs and Aubry in their study of 500 project management offices around the world. According to the outcomes of the study the researchers have proposed to classify PMO types on the basis of organizational context variables, such as sector, size, type of organizational structure and level of PM maturity, and characteristics of PMO, including its size, number of projects managed, position in organizational structure and authority level. Hence, three main PMO types have been defined:
PMOs with a considerable number of projects, project managers and significant authority in decision-making process
PMOs with an average number of projects, not many project managers and less power in making decisions
PMOs with a small amount of project managers responsible for projects in organization with a low level of authority in decision-making process.
Drawing the parallels it is possible to mention that the first type of PMO mentioned is similar to strategic or enterprise project management office, while the last one could be compared with the administrative-oriented office. Talking about the classification provided it could be said that some issues could be controversial, however, according to the authors the classification given is not final and requires further research efforts.
To summarize it is possible to conclude that a large variety of criteria can be used for PMO classification. According to Hobbs and Aubry (2007) PMOs’ characteristics could vary significantly that trigger existence of a wide range of PMOs’ types: “The organizational reality surrounding PMOs is complex and varied ... organizations establish a great variety of PMOs to deal with their reality” (Hobbs, Aubry, 2007, p. 85).
Due to the complexity of phenomenon a lot of classifications already exist, however, some types of them seem to be quite similar. In the table below the comparison of some existing classifications is provided.
Table 3: Typology of PMOs by diffrent authors (Hobbs&Aubry, 2007)
Author |
Single-project Entity |
Multi-project Entity | |||
Dinsmore P. C., 1999 |
Autonomous Project Team |
Project Support Office |
Project Management Center of Excellence |
Program management office |
|
Gartner Research Group, 1999 |
|
Project Repository |
Coach |
Enterprise |
|
Crawford, 2010 |
Project Control Office |
Business Unit Project Office |
Strategic Project Office |
|
|
Englund, Graham, & Dinsmore, 2003 |
|
Project Support Office |
Project Management Center of Excellence |
Program management office |
|
Kendall & Rollins, 2003 |
|
Project Repository |
Coach |
Enterprise PMO |
Deliver Now |
Hill, G.M., 2004 |
Project Office |
Basic PMO |
Standard PMO |
Advanced PMO |
Center of Excellence |
Garfein, 2005 |
Project Office |
Basic PMO |
Mature PMO |
Enterprise PMO |
|