Tasks and training exercises

1.Comprehension check

Recall information using the copies of your lecture and answer the questions:

1. Why was Taylor’s method revolutionary?

2. Why did companies which adopted the new approach to management benefit?

3. Why was Scientific Management a good thing for workers ?

4. What kind of experiment did Taylor do at Bethlehem Steel?

5. What was the result of the new working procedures?

6. What are the advantages of Taylor’s approach?

7. Why was a reaction set in against the ideas of Frederick W. Taylor?

8. What are managers believing in QWL experimenting with?

9. How can a manager enlarge the job of his employees?

10. How can a manager enrich the job of the employees?

11. Why is the Kolmar plant in Sweden efficient?

12. What does the QWL approach make managers more aware of?

Exercises

1. Complete the sentences below with the following adjectives.

Effective, crucial, clear, jealous, complex, conflicting

1. It’s important for a manager to give _____ instructions to the staff.

2. Business isn’t simple: managers have to be prepared to deal with _____ situations.

3. There are no standard solutions; managers need to find the most _____ solution for each particular situation.

4. All leaders are asked to deal with _____ demands- so they need to be able to prioritise.

5. A good manager develops his/her team and isn’t ____ of other people’s success.

6. Flexibility is ____; without this quality, no manager can survive.

2. Complete the sentences with on, in, by, into, to, with

or of.

1. Janice is very good at dealing ___ problems in the workplace.

2. The manager needs to take control ___ the situation immediately.

3. If management aren’t careful, staff will go ___ strike.

4. A friend of mine recently asked me to go ___ business with him.

5. Today’s management session will focus ___ marketing strategies.

6. Managers need to make company information more accessible ___ the staff.

7. I don’t think a good leader is someone who rules ___ terror.

8. A good leader should be open ___ new ideas.

9. What do you think is needed to succeed ___ business?

10. I’d say your way of managing staff is similar ___ mine.

3. Complete the sentences below with the following nouns.

Events, company, problem, balance, example, a risk

1. Managers find it hard sometimes to strike a ___ between being too informal and too formal with their employees.

2. How many company ___ do you have to attend every month?

3. My supervisor always works late- I think he wants to set an ___.

4. How did you manage to resolve the ___?

5. Good leaders are rarely afraid to take ___.

6. My colleague has decided to found his own ____ ?

4. Complete the sentences below with the following verbs.

Develop, lose, take, set, give, make, resolve, dominate, avoid, create

Tips for effective leadership

1. ___ any problems quickly.

2. ___ care to involve staff.

3. Always ___ clear instructions.

4. ___ unrealistic targets.

5. Do ___ sure your staff feel valued.

6. ___talent among your staff.

7. ___ your temper.

8. ___ causing stress among workers.

9. ___ a positive working environment.

10. Lead meetings but ___ them.