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Getting to and from Narita International Airport

Distance from the hotel: 75 kilometres

Airport bus: goes every 40 minutes

Train: JR Narita Express takes 90 minutes

Exercise 2. Ask and answer questions about the Tower Hotel.

Can you watch TV programmes in English? – Yes, I can.

  1. use your computer in your room?

  2. swim in the hotel?

  3. send a fax?

  4. eat in the hotel?

  5. play tennis at the hotel?

  6. hold a meeting?

Exercise 3. Answer the questions.

  1. How far is it from the hotel to the airport?

  2. How long does it take to travel from the airport to the hotel by train?

Exercise 4. Match the words to make word combinations from the text.

  1. voice

  2. personal

  3. fitness

  4. executive

  5. check-out

  6. tea-making

  7. multimedia

    1. centre

    2. computer

    3. facilities

    4. lounge

    5. mail

    6. service

    7. equipment

Exercise 5. Read the dialogue. Choose the correct answers.

R = Receptionist S = Simon

R: Hello. Capri Hotel. Can I help you?

S: Hello. I’d like to book a room from Monday the 10th to Wednesday the 12th of this month.

R: Right. Let me check. Yes, we have some rooms available. Do you want a single room or a double one?

S: Single, please.

R: With a bath or a shower?

S: A bath, please.

R: Fine.

S: How much is it per night?

R: 120 euros.

S: OK.

R: So, that’s a single room with a bath for two nights. And you’re arriving on the 10th and leaving on the12th.

S: Yes, that’s right.

R: What time do you think you’ll arrive?

S: At 6 p.m.

R: That’s fine. Can I take your denials, please …

  1. When is Simon arriving? - Monday/Wednesday

  2. When is he leaving? - Tuesday/Wednesday

  3. What kind of room does he want? – single/double

  4. How much does the room cost per night? – €120/ €150

  5. How many nights is he staying at the hotel? – 1 night/2 nights

  6. What time will he arrive? – 7 o’clock/6 o’clock

Exercise 6. Work in pairs. A is a receptionist at the Delta Hotel in Greece, B is a business traveller. Book rooms for you and your colleague. Study the Useful language box. Role play the dialogue.

Useful language

Receptionist

Hello. Capri hotel. How can I help you?

I can give you a single/double room on the first floor.

Would you like smoking or non-smoking?

So, that’s a single room for two nights, the 4th and the 5th.

Can I have your credit card details, please?

What time do you expect to arrive?

Could you repeat it, please?

Caller

I’d like to book a room from Thursday the 3d to Friday the 4th.

How much is it per night?

Is there a restaurant in the hotel?

Is there a car park?

Can I pay with the American Express/MasterCard/Visa?

It’s a Visa card. The number is …

The expiry date is …

Exercise 7. The Pacific Hotel is in Sydney. Twelve people want to book rooms for next week.

Ground floor:

Reception

Room 1 – occupied

Room 2 – very small single, $140

Room 3 – double, quiet and sunny, very comfortable, $260

Room 4 – large single, a bit noisy, $200

Room 5 – occupied

First floor

Room 6 – very large double, deluxe room, quiet and sunny, very comfortable, $370

Room 7 – double, $200

Room 8 – double, extra beds for children, quiet and sunny, $280

Room 9 – occupied

Room 10 – occupied

Work in pairs. You are the hotel manager and the assistant manager. Decide which room you can offer each guest.

Guests and room requirements

  • Anna and three friends aged 50-60. They want two double rooms. They can pay $240 for each room.

  • Mr. and Mrs. Schmidt. They are just married. They can pay $280.

  • Mr. Jensen and his son. The son is ill and in a wheelchair. They can pay $280.

  • Mr. Wang is a writer and wants a quiet room. He can pay $180.

  • Madame Berger and her rich friend want a sunny room with a lovely view, Price is not important.

  • Ms. Steele, a businesswoman, wants a large quiet room. Price is not important.

Exercise 8. Read the dialogue and translate it into Russian.