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ДЕЛОВОЙ АНГЛИЙСКИЙ

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managers?

5)What concrete activities a branch manager (risk and insurance manager) is responsible for?

6)What are the working hours of financial managers?

7)What are median annual wages of financial managers?

8)Can salary levels also depend on the type of industry and location?

3.QUESTIONS FOR THE DISCUSSION:

(A)

1.At what age do people usually begin to work in your country?

2.At what age do people usually retire in your country?

3.Do you think people over 65 should be made to retire?

4.Do women usually work after they get married in your country?

5.Is it easy to find a job in Canada? How about in your country?

6.Name three occupations that you could do. (For example, be a mortician)

7.Name three occupations that you could never do?

8.What are some common occupations in your country?

9.What are some common jobs for men in your country?

10.What are some common jobs for women in your country?

11.What are some jobs that children do?

12.What are some jobs that you think would be boring?

13.What are some jobs that you think would be fun?

14.Which jobs do you think are the most prestigious?

15.Which do you think are some of the more demanding jobs?

16.Which are the least demanding jobs?

17.Who among the people you know has the most interesting job? What is it?

18.Is it common for men and women to have the same jobs in your country?

19.Do you think women and men should be paid the same for the same job?

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20.Do you think women are good bosses?

21.Are there women bosses in your country?

22.Would you be upset if your boss was a woman?

23.What is the job of an undertaker?

24.Can women do this job or is it better for a man to be an undertaker?

25.Is it common for people from your country to have one job for life?

26.Do you see any unfair labour practices in your country's workforce?

27.What are normal working hours for most office jobs in your country?

28.Can you name three jobs that get very high salaries in your country?

29.When you start paying income tax in your country, what is the minimum amount you have to pay?

30.What jobs often involve shiftwork? (Give at least two examples.)

31.Is flexi-time common in your company or your country?

32.Do you think top executive are too highly paid? Or do they deserve what they earn?

33.What job would you most like to do?

34.What job(s) do you wish to have in the future? What would be your dream job?

35.What job would you most like to have, if social/cultural boundaries did not apply? (How different are they?)

36.What do you like most about that job? Did you have to go to university to get it?

37.Did you have to go to university to get it?

38.Do you personally know any one with that job?

39.Would you consider the military as a career choice? Why or why not?

40.Would you consider yourself to be an ambitious person at work?

41.Would you describe yourself as a workaholic?

42.Would you like a job in which you traveled a lot?

43.Would you like a job that required you to sit at a computer all day?

32

44.Would you like to do the same job for the rest of your life?

45.Would you like to work in an office? Why or why not?

46.Would you rather be a doctor or a banker?

47.Would you rather work inside or outside?

48.What steps are required from you to become a/an.......?

49.What are you trying to do in order to find a job that you really like?

50.What influenced your choice of job? (Why did you choose your job?)

51.Would you like to have a management position?

52.What are the pros and cons of being a manager?

53.What are the qualities a good boss should have?

54.What do you hope to spiritually gain from that job?

55.What do you wish to physically gain; what kind of things would you like to buy with your money?

56.How much money do you need to make to fulfill you dreams and desires?

57.If money weren't a problem for you, which job would you prefer to have?

58.If you had to choose between a satisfying job and a well-paid one, which would you choose?

59.Do you think it is more important to make a lot of money or to enjoy your job?

(B)

60.Have you ever worked?

61.What is the difference between work and a job?

62.Do you have a job?

63.What do you do? What's your job?

64.How did you get it?

65.Is it a popular job?

66.Is it a job mainly for men, or for women?

67.Did you need any special training to get your job?

33

68.What type of special training did you need?

69.How long and where was the training?

70.Is it an indoor, or outdoor job?

71.Where do you work?

72.Do you have a part-time job? If so, what do you do?

73.Do you have a nine-to-five job?

74.How many days a week do you work?

75.How many hours a week do you work?

76.What are you responsible for?

77.What are the work details of that job; what will be your duties at that job?

78.Do you have to attend a lot of meetings for your job?

79.Do you have to do a lot of paperwork?

80.What time do your start and finish work?

81.What time do you leave for work?

82.How long does it take you to get to work?

83.What time do you arrive at work?

84.What time do you get home from work?

85.Is it the same time every day?

86.Do you have to clock on and off?

87.Is there a flexitime system in your organization?

88.Are there people who do shiftwork in your company?

89.Do you take a lot of time off work?

90.Could you do your job working from home? If so, would you like to?

91.Do you work on weekends?

92.Do you work on Sundays?

93.Do you have to work overtime? If so, how often?

94.If so, do you get paid more for overtime work?

95.Have you ever been promoted?

96.How many times have you been promoted?

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97.When was the last time you were promoted?

98.Which college courses are needed for you to be the very best in your field?

99.Have you ever taken any courses that specifically help you with the job you are doing now?

100.What three adjectives would describe yourself as a worker?

101.How much money do you make? (Maybe this is not a good question to ask.)

102.Does your job pay a good salary?

103.Did you get a large pay raise at that time?

104.What is a fair wage for the skills you have?

105.Do you like your boss? Why or why not?

106.How well do you get along with your boss?

107.Do you think your company is well run?

108.Do you think that the place where you work is well run?

109.Do you think that working conditions have improved? If so, in what ways?

110.How long have you been working at your present job?

111.Do you like your job? Why or why not?

112.What are the advantages and disadvantages to your job?

113.How long do you plan to continue working where you are?

35

UNIT 2. COMPANY ORGANIZATION.

TEXT

In business, organization structure means the relationships between positions and people who hold the positions. Organization structure is very important because it provides an efficient work system as well as a system of communication.

Historically, line structure is the oldest type of organization structure. The main idea of it is direct vertical relationships between the positions and tasks of each level, and the positions and tasks above and below each level. For example, a sales manager may be in a line position between a vicepresident of marketing and a salesman. Thus a vice-president of marketing has direct authority over a sales manager. A sales manager in his turn has direct authority over a salesman. This chain of command simplifies the problems of giving and taking orders.

When a business grows in size and becomes more complex, there is a need for specialists. In such case administrators may organize staff departments and add staff specialists to do specific work. These people are usually busy with services, they are not tied in with the company product. The activities of the staff departments include an accounting, personnel, credit and advertising. Generally they do not give orders to other departments.

There may be different number of levels or layers in the organization chart of the company. A company with only a few levels has a flat organization. A company with a lot of levels is often very hierarchical because decisions have to travel through several layers.

White-collar workers often work in offices, banks, etc. They work in management or administration.

Blue-collar workers often work with their hands, for example on the production line in a factory.

Here is the typical organizational chart of the company in the UK:

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Fun and Sun Holidays management organigram

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

chairman/chairwoman

 

 

 

non-executive directors

 

 

 

 

 

 

 

 

 

 

 

chief executive/ managing director

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

senior executives/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

chief financial

 

 

marketing

 

 

human

 

 

 

IT

 

 

research

top executives/

 

 

 

 

 

 

 

 

 

officer/

 

 

director

 

 

resources

 

 

director

 

 

director

 

 

 

 

 

 

 

 

 

 

 

executives directors

finance director

 

 

 

 

 

 

 

 

director

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

middle managers

 

accounts department

 

 

 

 

 

 

 

 

customer services

 

 

 

 

 

 

manager

 

sales manager

 

 

manager

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

line managers (in travel agency branches)

(Picture 1)

All the directors together are the board. They meet in the boardroom.

Non-executive directors are not managers of the company; they are outsiders, often directors of other companies who have particular knowledge of the industry or of particular areas.

The marketing director is the head of marketing, the IT director is the head of IT, etc. These people head or head up their departments. Informally, the head of an activity, a department or an organization is its boss.

An executive or, informally, an exec, is usually a manager at quite a high level (for example, a senior executive). But ‘executive’ can be used in other contexts to suggest luxury, as in ‘executive coach’ and ‘executive home’, even for things that are not actually used by executives.

In the US, the top position may be that of chairman, chairwoman or president. This job is often combined with the position of chief executive officer or CEO. Some companies have a chief operating officer to take care of the day-to-day running of the company. The finance director may be called the chief financial officer.

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In the US, senior managers in charge of particular areas are often called vice

presidents (VPs).

President

Non-executive directors

Chief executive officer (CEO)

Chief operating officer (COO)

Chief financial officer (CFO)

Senior executives/top executives

Vice president (VP) marketing

Executive directors

Vice president (VP) human resources

 

Vice president (VP) research

 

 

 

(Picture 2)

A C T I V E V O C A B U L A R Y

accountable to –

ответственный, подотчетный

advertisement –

объявление; реклама

advertising agency –

рекламное агентство

affiliate –

филиал, отделение

assembly line –

сборочная линия, линия сборки,

 

сборочный конвейер

assist -

помогать

annual budget –

годовой бюджет

background –

истоки, происхождение, биографи-

 

ческие данные

be tied in with the company product -

иметь отношение к конечному про-

 

дукту

board -

совет, комитет, управление

boardroom -

помещение для проведения засе-

 

даний совета директоров компании

boss –

начальник, босс

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cash flow –

chain of command - check –

chief executive officer or CEO - chief financial officer -

chief operating officer – complaint –

complex - consumer – customer –

deal with invoices and payments – distribution –

executive (exec) - flat organization - give orders - grade –

have direct authority over smb. - head of IT -

head of marketing -

head or head up - hierarchical - hold a position - improve –

junior –

движение денежных средств структура подчинения проверять, сверять председатель, директор, ректор

1) вице-президент корпорации по финансам, казначей 2) финансо-

вый директор начальник оперативного состава жалоба; недовольство сложный потребитель

покупатель; потребитель; заказчик;

клиент заниматься счетами и платежами

распределение, распространение администратор, исполнитель простая организация отдавать приказы

степень, уровень; оценка, отметка иметь прямую власть над кем-либо руководитель отдела информаци-

онных технологий руководитель маркетингового от-

дела

возглавлять

иерархический занимать должность

улучшать, совершенствовать младший, нижестоящий

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level -

уровень

liaise with –

поддерживать связь с

line department -

линейный отдел( имеющий непо-

 

средственное отношение к конеч-

 

ному продукту)

maintain standards -

поддерживать стандарты

manufacture –

производство; изготовление

matrix basis –

матричная основа

non-executive director -

член совета директоров, не яв-

 

ляющийся исполнительным лицом

 

компании

organization structure -

организационная структура

personnel –

персонал, кадры

product launch –

выпуск продукции

persuade people to buy –

убеждать людей купить

president -

президент

public relations –

связи с общественностью

purchase-

покупка; закупка, купля

quality –

качество

questionnaire –

вопросник, анкета, опросный лист

recruit new staff –

набирать новый персонал

relationships -

взаимоотношения

research director –

руководитель научно-

 

исследовательских работ, дирек-

 

тор по научным исследованиям

sack –

увольнять

sales figures –

данные о продаже, продажная це-

 

на

sales manager -

управляющий по торговле, марке-

40