ДЕЛОВОЙ АНГЛИЙСКИЙ

V O C A B U L A R Y E X E R C I S E S

Exercise 1. Match the words or phrases on the left(1-15) with the correct definition on the right(a-o)

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Exercise 2. Match the verbs on the left with the nouns or phrases on the right. Use each word once only.

Exercise 3 .Match the jobs and their definitions.

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Exercise 4. Choose one word or phrase from the box to complete each sentence.

NOTE: There is not a big difference between customers and clients and sometimes both can be used. In general, people in shops are usually customers, while businesses and professional people like lawyers and accountants have clients.

Boss is an informal word, not something you will see on an organization chart. The terms superior and subordinate were once used to talk about people above and below you in the organization, but they are less common today.

My name's John Power. Power Enterprises belongs to me. I'm the

(1)___owner_____. I also manage the company myself. I'm the

(2) ____________ .

I'm John Power's sister. I sit on the Board of his company. I'm a

(3) _______ .

I'm Mr Power's secretary.

He's my (4) _______ .

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I hold equity in this company.

I am a (5) _______.

John Power is a friend of mine. I have put some of my own money into Power Enterprises. I'm an (6) _______ .

I buy things from this company.

I'm a (7) _______ .

This company buys things from me.

I'm a (8) _______ .

I'm the head of a team in the technical department.

I'm a team (9) _______ .

I have lunch every day with the woman at the desk next to mine.

She is my (10) _______ .

I'm the marketing director of Power Asia Pacific. Jim Poom is the marketing director of Power Europe.

He's my (11) _____________.

I work for Power Enterprises. I head a department of about 50 people. I'm a (12) _______.

Exercise 5. Write about each person using words from the Active Vocabulary, and the words in brackets. The first one has been done for you.

1.I'm Alicia. I work in a public library in the afternoons from two until six. (I/job)

I have a part-time job.

2.My husband works in an office from 9 am to 5.30 pm. (he/job)

3.Our daughter works in a bank from eight till five every day. (she/work)

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4.I'm David and I work in a cafe from 8 pm until midnight. (I/work)

5.My wife works in local government and she can have this job for as long as she wants it. (she/job)

6.Our son is working on a farm for four weeks, (he/job)

7.Our daughter is working in an office for three weeks, (she/work)

Exercise 6. Look at the words and expressions in the text above and in the Active Vocabulary. Five people talk about their jobs. Match the jobs (1-5) to the people (a-e) and put the words in brackets into the correct grammatical forms.

1.accountant

2.postwoman

3.flight attendant

4.software developer

5.teacher

a. Obviously, my work involves _______ (travel) a lot. It can be quite

physically _______ (tire), but I enjoy _______ (deal) with customers, except when they become violent. Luckily this doesn't happen often.

b.I like _______ (work) with figures, but my job is much less _______bore) and routine than people think. The work _______ (involve) a lot of human contact and teamwork, working with other managers.

c.Of course, it involves getting up quite early in the morning. But I like

_______ (be) out in the open air. And I get a lot of exercise!

d.You've got to think in a very logical way. The work can be mentally

_______ (tire), but it's very satisfying to write a program that works.

e.I love my job. It's very _______ (stimulate) and not at all _______ (repeat): no two days are the same. It's good to see the children learn and develop.

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Exercise 7.Which person (1-5) is most likely to do each of the five things

(a-e)?

1.A software designer in an Internet company. Has to be in the office.

2.An office worker in a large, traditional manufacturing company.

3.A manager in a department store in a large city. Lives in the country.

4.A construction worker on a building site where work goes on 24 hours a day.

5.A technical writer for a city computer company. Lives in the country.

a)work in shifts

b)work under a flexitime system

c)telecommute

d)commute to work

e)clock on and off at the same time every day

Exercise 8. You have just agreed your pay with the Board. Fill in the missing words in the sentences below.

2.When you are 65, you will get a_______of $400,000per year.

3.But you will get many other_______as well.

4.A_______plan gives you shares in the company which you can sell at a profit if the price goes up.

5.You have an expensive company_______.

6.You have unlimited travel and entertainment_______.

7.You get free_______.

8.You get free luncheon_______which you can use in most restaurants in the city.

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9.And you get a special_______if the company's sales go up by more than 15% in the year.

10. So your total _______next year could be more than a million

pounds. Even so, you are thinking about asking for another_______soon!

Exercise 9. Match each form of payment (1-11) with the right person (a-k).

Exercise 10. Xavier and Yvonne are talking about Xavier's new job as a photocopier salesman.

Complete the conversation, using words from Active Vocabulary.

1X: I get paid every month.

Y:I see. You get a salary , not wages.

2X: I usually have to work late: I don't get paid for it, but I get a percentage for every photocopier I sell.

Y:So you don't get _______, but you do get _______.That's good.

3X: The people in production get a _______if they reach their targets.

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Y: Oh right. They get an extra payment for producing a certain amount.

4X: The company pays for medical treatment too, and the company restaurant is fantastic.

Y:Wow! The _______sound very nice.

5X: And they've given me a _______to go and visit clients.

Y:So you don't have to buy a car, then.

6X: What's more, the company pays in money for us to get when we don't work any more.

Y:Yes, it's important to get a good _______

L I S T E N I N G

Exercise 1. You will hear a man speaking about what he likes and dislikes about his job. Listen to what he says and decide whether the following statements are true or false. You will hear the listening twice.

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∙He starts work at 9.30.

∙He begins work before the bank opens.

∙Most of the work happens outside of opening hours.

∙He doesn't like meeting people.

∙Everyday is usually routine at the bank.

∙He once had to deal with a robber.

∙He feels important handling a lot of money.

∙He likes all customers.

∙Many customers become angry due to his mistakes.

Exercise 2. You will hear a woman speaking about what she likes and dislikes about her job. Listen to what she says and decide whether the following statements are true or false. You will hear the listening twice.

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∙She works regular hours.

∙She works on Saturdays.

∙Doctors work on Saturdays.

∙She likes dealing with people.

∙She doesn't like being called the "Dragon".

∙Some patients come very often.

∙She works for two female doctors.

∙One of the men is severe with her.

∙She'd like to find a new job.

S P E A K I N G

Exercise 1. Here, people talk about their work. Read and define their job and responsibilities.

1. 'I work for a large European car maker. I work on car design. In fact, I run the design department and I manage a team of designers: 20 people work under me. It's very interesting. One of my main responsibilities is to make sure that new model designs are finished on time. I'm also in charge of design budgets.

2. I deal with a lot of different people in the company. I'm responsible for coordination between design and production: I work with managers at our manufacturing plants.'

3. Hi, I'm Frank. I work in a bank in New York City. I leave for work at 7.30 every morning. I go to work by train and subway. I get to (arrive at) work at about nine. I'm usually at work till six. Luckily, I don't get ill very much so I'm not often off work.

The economy is growing fast and more people are in work than ever before. The percentage of people out of work has fallen to its lowest level for 30 years.

4. I'm an office worker in an insurance company. It's a nine-to-five job with

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