ECofINN Topic 2
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TOPIC 2. INFORMATION AND KNOWLEDGE MANAGEMENT
E L E N A S E R O V A
P H D I N E C O N O M I C S , A S S O C . P R O F .
COURSE CONTENT AND
STRUCTURE
Course introduction
Topic 1. Economics and Innovations
Basic definitions and concepts. People, organizations and innovation
Topic 2. Information and Knowledge Management
Information and decision making. Knowledge management in organizations.
Topic 3. Innovation Management in the Knowledge-driven Economy.
Managing Knowledge for Innovation. Business Innovation Models and Strategy.
Topic 4. ICT for Innovation Economics 
The Role ICT in the knowledge driven economy.
Knowledge Management Systems. 
Conclusion
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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TOPIC 2. INFORMATION AND KNOWLEDGE MANAGEMENT
•Topic 2. Information and Knowledge Management
•Theme 3. Information and decision making. From data to information to knowledge management. Knowledge classifications. Managing knowledge in the “Information Age”. Knowledge mapping and models.
•Theme 4. Knowledge management in organizations.
Types of knowledge management. Communicating information. Planning and structuring documents. Social and cultural issues related to managing and sharing knowledge. Knowledge processes in global multinationals. Case-study.
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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Applied for a purpose
FROM DATA TO INFORMATION TO KNOWLEDGE AND LEARNING
Data
Information
Build and
process
Knowledge
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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INFORMATION IS ONLY OF USE IF IT IS:
The right information (fit for the purpose)
At right time
In right format
At the right price
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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KNOWLEDGE
The first |
The |
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second |
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type |
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type |
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The instinctive |
The more formal |
Subconscious
Explicit or
Tacit or hidden
public available
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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BUILDING KNOWLEDGE - LEARNING
1. Concrete experience
(learning from feeling)
4. Active
experimen tation
(learning by doing)
Learning
cycle
2. Reflective
observation
(learning by watching and listening)
3. Abstract conceptualization
(Learning by thinking)
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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THE DYNAMIC RELATIONSHIPS
BETWEEN INFORMATION
AND KNOWLEDGE
Facilitates the development of knowledge
Information knowledge
Facilitates the creation of new information
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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TRY TO FORMULATE
Why you, as a manager, need information?
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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FORMS OF INFORMATION
Internal and external
Electronic and hard copy (paper based), and spoken
Hard and soft (quantitative and qualitative)
Formal and informal
2012-2013 уч.год |
©Серова ЕГ serovah@gmail.com |
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