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ECofINN Topic 2

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KNOWLEDGE ENGINEERING

DEFINITION

Knowledge engineering

is a science about data and knowledge acquisition, structuring and formalizing methods and technologies for effective intelligent and/or information systems’ development.

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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KE DEFINITION 2

Knowledge engineering is the process of codifying an expert's knowledge in a form that is accessible to a non-expert through an expert system.

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

Страница 22

MIND MAP

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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TPS –Transaction

IS

OAS – Office

Automation System

KWS – Knowledge

Work System

MIS – Managerial

IS

DSS – Decision

Support System

EIS – Expert IS

ESS – Executive

Support System

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2012-2013 уч.год

 

© Серова ЕГ serovah@gmail.com

 

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ECMS – CASE-STUDY

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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KNOWLEDGE MANAGEMENT

After this session you should be able to:

1.Define knowledge management and its relationship to learning processes

2.Identify the barriers to knowledge management

3.Identify the critical success factors in knowledge management

4.Mobilize knowledge management in your organization

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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HOW TO DEFINE KM?

KM is the explicit and systematic management of vital knowledge and its associated processes of creating, gathering, organizing, diffusion, use and exploitation. Its requires turning personal knowledge into corporate knowledge that can be widely shared

throughout an organization and appropriately applied.

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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KM?

KM …. Has been described as “knowledge what you know, knowing what you don’t know, learning what you need to know and sharing it”

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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APPROACHES TO KM

1.Sharing existing knowledge so that organization don’t reinvent the wheel because the knowledge they need is available but not known to them.

2.Creating new knowledge and converting it into new products, services and processes, enabling better, faster innovation

2012-2013 уч.год

©Серова ЕГ serovah@gmail.com

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