Business Start-up 1 Students Book

have got

Positive

I've got a credit card.

He's got a message.

Negative

We haven't got a reservation.

She hasn't got a key.

Questions

Have you got his number?

Has the hotel got a restaurant?

F Grammar reference 31

f Grammar practice F Page 105, Exercise 5.

desk. Listen to her conversation and fill in the gaps.

Kristi ’Morning. Could I check

1________ , please? Reception Certainly. Room three one five. Kristi My company's paying the

2________ . I just have to pay

the 3 ________ .

OK. So, one phone 4 _______ . Yes. And some orange juice from the 5 ________ .

Reception Yes. That's all. OK. So

6 ________ one thousand five hundred and fifty yen, please.

Kristi Can I pay by 7 ________ card?

Reception Of course.

8 ________ you are.

Reception Thank you.

bVocabulary practice F Page 105, Exercise 6.

c122 PRONUNCIATION Listen and

repeat. Try to use the same intonation.

1Could you fill in this form, please?

2Would you like a wake-up call?

3Could I check out, please?

4Can I pay by credit card?

dPractise the conversation from 2a in pairs. Change roles.

dMatch the words from the article to the definitions (1 - 9).

and repeat.

f Vocabulary practice F Page 105, Exercise 1.

2a Make true sentences about Toreador Sports. Underline the correct adverbs.

1At the moment, Toreador is doing quite badly/well.

2After Mr. Clay joined the company, his people worked badly/hard.

3After Mr. Clay joined the company, business improved slowly/quickly.

4Mr. Clay thinks it's better for businesses to grow slowly/fast.

F Grammar reference 32

c Grammar practice F Page 105, Exercise 2.

dWork in pairs. Discuss these sentences. Are they true for you?

I work hard every day.

I prefer to work slowly and quietly. I work well in a team.

I solve problems quickly.

2Last year, business was very good.

3Last year, the profit margin was low.

4Last year, both stores lost money.

5This year, costs are increasing.

4Communication practice 34. Student A F Page 87. Student B F Page 92.

5Talk to a partner. How's business at

your company, or another company you know?

USEFUL LANGUAGE

How's business?

We're doing well/badly at the moment. Sales are increasing slowly/quickly/fast. We made a profit/loss in the last quarter.

We made/lost $5 million.

Things are improving/getting worse.

1a Read the article and answer the questions. Use a dictionary to help you.

1Why are profit margins low in supermarkets?

2Why do supermarkets earn a lot of interest?

3Why can big supermarkets sell goods cheaply?

bFill in the gaps with these words from the article.

compete competition competitors demand competitive discount goods

and repeat.

dPRONUNCIATION FiIl in the chart with the words from 1b.

O

Oo

oO demand

oOoo

ooOo

e Vocabulary practice F Page 105, Exercise 3.

fDiscuss the questions in the last paragraph of the article. What's your opinion?

bListen again and complete the questions from the conversation. Use much/many.

1 A So, how many T-shirts did we order?

2B It's a new product, so we want to test it first.

A Sure. How _______ stores are we selling them in?

3B It's a cheap product.

A Hmm. Are we making _______ profit on them?

4And what about bigger orders? How

_______ discount can we get?

5B I think we can get a maximum 20% discount on really big orders.

AIs there _______ demand at the moment? That's the question. Do

_______ people want to buy T-shirts in winter?

d Grammar practice F Page 106, Exercise 4.

3Communication practice 35. Student A F Page 87. Student B F Page 93.

4Talk about a market/industry from the

box (or one you know well).

food soft drinks mobile clothes/fashion

What's the biggest company in the market?

Who are the company's competitors? Is the market very competitive?

Is demand increasing or decreasing?

USEFUL LANGUAGE

Market forces

How much competition is there? Is the market very competitive?

What companies do you compete with? Do you have many competitors?

Is there much demand at the moment?

Orders and prices

How many products did we order? When did we order the goods? How much discount is there?

What's the profit margin? How much do we earn on the product?

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dWork with a partner. Can you fill in the gaps in the sentences?

cash change cheque extra medium number try

1 In a shop, you can pay with a credit card, with a cheque , or with

________ .

2If something costs €15, and you pay with a €20 note, you get €5 ________ .

3When you pay by credit card, you sign your name or put in a pin ________ .

and repeat.

f Vocabulary practice F Page 106, Exercise 5.

COMMUNICATION PRACTICE 1

(1.1, EXERCISE 4)

Student A: Welcome Student B to your company. Then introduce Student B to Student C. Change roles.

Student A

Name: John/Jane Costas Company: AMK

Student B

Name: Michael/Michelle Parker

Company: IST

Student C

Name: Christopher/Christine May

Company: EID

COMMUNICATION PRACTICE 2

(1.2, EXERCISE 4)

Take it in turns to ask and answer where you’re from. Use the cities on the maps.

AWhere are you from?

BI'm ....

AWhere's ... ?

BIt's in ... , near ... .

COMMUNICATION PRACTICE 3

(1.3, EXERCISE 3)

Take it in turns to offer and ask for drinks.

AWould you like a drink?

BYes, please. Could I have ... ?

COMMUNICATION PRACTICE 4

(2.1, EXERCISE 5)

Student A

Exchange numbers with Student B. Write the numbers.

AWhat's your ... number?

BIt's ....

ASorry?

BIt's ... .

ASo, ... .

BThat's right.

COMMUNICATION PRACTICE 5

(2.2, EXERCISE 4)

Take it in turns to ask and say the time.

COMMUNICATION PRACTICE 6

(2.3, EXERCISE 5)

Practice buying snacks and drinks in a café. Take it in turns to be the customer and the assistant.

ACould I have ... , please.

BAnything else?

ANo, thanks. / Yes, ....

B€ ... , please.

COMMUNICATION PRACTICE 7

(3.1, EXERCISE 3)

Student A

Ask and answer questions. Fill in the chart.

Where ... live? What ... do? What company ...

work for? Where ... work? How do you spell that?

Communication Practice

COMMUNICATION PRACTICE 8

(3.2, EXERCISE 6)

Student A

Ask and answer questions. Fill in the chart.

Where ... come from / live? What company ... own?

COMMUNICATION PRACTICE 9

(3.3, EXERCISE 3)

Look at the example. Then make similar conversations for 1 - 5. Use negatives for underlined words.

I get up / 6.00. I / early. I / 8.00.

AI get up at six o'clock.

BI don't get up early. I get up at eight.

1We / coffee break / 10.00.

We / coffee breaks. The office / have / coffee machine!

2I / morning person. I / morning person.

3People start work early / this country.

They / start early / my country. But / work late. People work late / this country. We / evening people! We / morning people!

4My boss / finish / 8.00 pm.

My boss / work late. She finish / 5.00.

5Sorry / late. Late? You / late. I / 5 minutes late. No problem.

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COMMUNICATION PRACTICE 10

(4.1, EXERCISE 4)

Student A

Read this page from a report about business on the Internet. Ask your partner questions. Find out what the words in highlight stand for / mean and complete the notes. Answer your partner’s questions.

... mean? ... stand for? ... spell ... ?

... say that again? ... speak slowly?

COMMUNICATION PRACTICE 11

(4.2, EXERCISE 4)

Student A

Write an email to your partner (on paper). Ask for his/her phone number.

Your partner will send you an email. Write a reply.

COMMUNICATION PRACTICE 12

(4.3, EXERCISE 4)

Student A

Read about Zelton Software’s website, then answer your partner’s questions.

Now ask your partner these questions about Travel Ticket Central’s website. Complete the answers.

... book flights at the website? Yes/No

COMMUNICATION PRACTICE 13

(5.1, EXERCISE 4)

Student A

You need to have a meeting with some colleagues at a hotel in New York. Phone the Statesman Hotel and ask your partner for information about the business facilities.

•The meeting is for 12 people.

•You need 2 meeting rooms. Each room needs to have:

-a table and chairs for 6 people

-power sockets for laptops

-an Internet connection (phone socket) - to send and receive emails.

•You need to make photocopies and send faxes.

•Ask what facilities there are for drinks and snacks.