Business Start-up 1 Students Book
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3 a |
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Listen and repeat the |
sentences in the grammar box.
Present simple: positive
They own the company.
He owns fifty percent of the company.
The verb have is irregular:
They have factories in Russia.
He has Australian nationality.
F Grammar reference 9
bGrammar practice F Page 96, Exercise 5.
c36 PRONUNCIATION Listen and
repeat the verbs. Then fill in the chart.
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lives |
works has buys sells |
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makes |
owns |
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lives |
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/s/ |
works |
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a |
37 |
Jane Ross, from Centro Pumps |
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UK, is visiting MetaLin, a supplier in Hamburg. Listen to her conversation with Frank Arzt, MetaLin’s factory manager. Are these sentences true (T) or false (F)?
1MetaLin buys steel from a supplier.
2MetaLin has a factory in China.
3MetaLin has customers in a number of countries.
b |
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Listen again. Write the |
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numbers you hear. |
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________ tonnes of steel. |
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________ products. |
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________ % of sales are in Germany. |
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c |
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Listen again. Underline the |
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correct words in the questions from |
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the conversation. |
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Where do/does your steel come/ |
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comes from? |
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Where do/does we buy/buys it? |
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Do/Does it come/comes from |
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Germany? |
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Where do/does you sell/sells your |
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products? |
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d |
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PRONUNCIATION Listen and |
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repeat the questions in 4c. How do we say do and does?
e Grammar practice F Page 96, Exercise 6.
Present simple: questions
What do they sell?
Do they have customers in China?
Where does she come from?
Does he own the company?
F Grammar reference 9
5Work with a partner. Ask and answer questions about Goran Tatic.
Where ... come from? Where ... live? What company ... own?
6Communication practice 8. Student A F Page 79. Student B F Page 88.
USEFUL LANGUAGE
My colleague comes from Germany. They buy steel from suppliers in Russia. They have factories in China.
We sell this product all over the world. He owns the company.
They make computer software.
High numbers and decimals
250 = two hundred and fifty
12,000 = twelve thousand
50,000 = fifty thousand
2.5 million = two point five million
3 billion = three billion
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TIME
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Talking about |
GRAMMAR |
Present simple: negative |
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3.3 |
be: negative |
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daily routines |
VOCABULARY |
Daily routine verbs |
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before/after, early/late |
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a |
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Listen match a - g with the |
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photos. |
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a |
have lunch |
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have dinner |
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c |
have breakfast |
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d have a break |
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finish work |
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start work |
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get up |
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bWork with a partner. Talk about the people in the photos.
AWhat time does he/she get up? When does he/she have breakfast?
BHe/She gets up / has breakfast at ...
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6.15 am |
7.30 am |
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9.00 am |
12.30 pm |
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3.00 pm |
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5.30 pm |
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7.30pm
cVocabulary practice F Page 96, Exercise 7.
dWork with a partner. Talk about daily
routines.
AWhat time / When do you get up?
BI get up at 7.30.
A What time ...?
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40 Listen to this conversation |
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about daily routines. Are the sentences |
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true (T) or false (F)? |
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It’s 8.10 am. |
F |
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The man is five minutes late. |
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The man has a coffee. |
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The man starts work at 10.00 am. |
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The boss finishes at 4.00 pm. |
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40 Listen again. Fill in the gaps in |
these polite phrases. |
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Good ________ . |
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Sorry I’m ________ . |
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________ problem. |
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c Look at these sentences from the |
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conversation. Fill in the gaps |
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with negatives. |
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doesn’t don’t |
isn’t aren’t not |
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isn’t |
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1 It isn’t |
late. |
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2I’m ________ a morning person.
3We ________ work late.
4We ________ evening people.
5My boss ________ a morning person.
6He ________ have lunch.
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Listen and check your |
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answers. Practise saying the |
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sentences in 2d. |
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e |
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PRONUNCIATION |
Listen |
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to the words. Do they have one |
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syllable (O) or two (OO)? |
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O |
OO |
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not |
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2 |
aren’t |
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3 |
isn’t |
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doesn’t |
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don’t |
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Present simple: negative
be
I’m not a morning person. You aren’t late.
He isn’t late.
Other verbs
They don’t work late.
She doesn’t start eary.
FGrammar reference 1 and 9
fGrammar practice F Page 96, Exercise 8.
3Communication practice 9 F Page 97. Work with a partner.
aWork with a partner. Read the article about mealtimes. Which two statements are not true?
b |
43 Now listen to six people talking |
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about mealtimes and routines in their |
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countries. Check your answers to 4a. |
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Talk about routines in Brasil and any other |
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countries you know well. |
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What time do people start work? |
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Do they start early? |
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What time do they have lunch? |
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Do they have coffee breaks? |
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What time do they finish work? |
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Do people work late? |
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What time do people have dinner? |
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USEFUL LANGUAGE |
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What time do you start/finish work? |
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What time do you have breakfast/lunch/ |
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dinner? |
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I get up early. I start work at 7.45. |
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I don’t work late. I finish at 5.00. |
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We don’t have coffee breaks. |
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Jan starts work at 2.00 pm. She starts after |
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lunch. |
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Alan finishes work at 10.30 am. He finishes |
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before lunch. |
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4 Information
4.1 |
Coping with |
GRAMMAR |
Could ...? |
How ...? |
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difficult language |
VOCABULARY |
Spelling |
Repeating Explaining |
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44 |
Neil Leeman phones Tina |
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a Read the article. What is NetLingo? |
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Carey, a colleague. Listen to the |
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conversation and answer the |
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questions. |
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What’s Neil’s problem? |
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Where can Neil find the answer? |
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b |
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Listen again. Fill in the gaps in |
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the sentences. |
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know |
mean spell stand for think |
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understand |
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understand |
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I don’t __________ an abbreviation on |
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page 6. |
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It’s sales jargon. What does it |
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__________ ? |
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Good question. I don’t __________ . |
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Does B __________ ‘business’? |
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I’m not sure, but I __________ it’s |
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netlingo.com. |
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How do you __________ ‘netlingo’? |
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c Vocabulary practice F Page 96, Exercise 1.
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bWork with a partner. Ask and answer questions about the words and abbreviations at the top of the article.
A What does ... mean?
B (I think) ... means ... (but I’m not sure). A What does ... stand for?
B I don’t know. / It stands for ... .
3 a |
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Listen to Neil Leeman |
speaking to a customer on the telephone. Complete the form.
b |
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Listen again and complete the |
conversation. What questions does |
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Neil ask to get the customer |
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information right? |
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Customer My name’s Linda Sammerson. |
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And I’m from Hughes Insurance. |
Neil |
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Sorry? 1 ___________________ |
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Customer Linda Sammerson. S-A double |
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M-E-R-S-O-N. |
Neil |
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2 _________________________ |
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Customer Sorry. S-A double M-E-R-S-O-N. |
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Neil |
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S-A double M-E-R-S-O-N. |
Customer That’s right. And I’m from |
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Hughes Insurance. |
Neil |
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Hughes? 3 _________________ |
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_________________________ ? |
Customer H-U-G-H-E-S. |
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Neil |
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H-U-G-H-E-S. |
Customer That’s right. |
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Neil |
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OK. Well, thanks very much for |
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your call. I’ll check ... |
c |
46 |
Listen and repeat the |
questions from the conversation.
Polite requests: Could ...?
Could you spell that, please?
F Grammar reference 15
d Grammar practice F Page 97, Exercise 2.
4Communication practice 10. Student A F Page 80. Student B F Page 88.
5a Does Portuguese use English words?
Write some words in the chart.
Computer/Internet words |
Business words |
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bDiscuss your words with a partner. How do you say them in Portuguese? How do you say them in English?
USEFUL LANGUAGE
What does ‘web’ mean?
It means ‘Internet’.
What does ‘e’ stand for?
It stands for ‘electronic’.
How do you spell ‘Internet’?
I don’t understand. What does this mean?
I don’t know. / I’m not sure. / I think it means ... .
Sorry? Could you say that again, please?
Could you speak slowly, please?
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Writing simple |
GRAMMAR |
Possessive adjectives |
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4.2 |
Possessive ’s and of |
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emails |
VOCABULARY |
Simple email language |
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about email at work. Fill in the gaps. |
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read |
receive send write |
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ten to fifteen emails a day, |
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to colleagues and friends. |
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2I ________ about thirty or forty messages a day, from colleagues and customers.
3I don’t ________ messages in English.
4I ________ emails in English. I understand about 50%.
bWork with a partner. Talk about emails in your job, using the verbs in 1a.
2a Work in pairs. Read the emails. Who would like to go to the training course and what are their telephone numbers?
bVocabulary practice F Page 97, Exercise 3.
cRead the emails and underline all the
possessive adjectives from the box.
my your his her its our their
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b
c
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sentences in the grammar box. |
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Possessive adjectives |
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I work here. This is my office. |
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Where do you work? Where’s your |
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office? |
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Tom works here. This is his office. |
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Diana works here. This is her office. |
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The company has its office in Berlin. |
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We work here. This is our office. |
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They work here. This is their office. |
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F Grammar reference 5 |
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Possessive ’s and of
Where’s Andrew’s office? What’s Tom’s number? (Use ’s with people.)
He’s the manager of the Rome office. What’s the number of the London office?
(Use of with places.)
F Grammar reference 6
eComplete 1 - 5. Use ’s or of. Refer to the emails if necessary.
1 +39 02449690791, extension 34 |
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This is |
Sylvia’s phone number |
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2antonio.amato@cc-s.it
This is ________________________ .
3+39 06049509267
This is ________________________ .
4lardi@cc-s.it
This is ________________________ .
5+41 2290887250, extension 165
This is ________________________ .
f Grammar practice F Page 97, Exercise 4.
Work in pairs. Ask questions about the emails.
What’s ...’s phone number / extension number / email address?
Communication practice 11. Student A F Page 80. Student B F Page 89.
USEFUL LANGUAGE
to write/send a message to (someone) to read/recieve a message from (someone)
Writing emails and faxes
Dear Mr/Ms Smith,
(John Smith = Mr; Jill Smith = Mrs) Regards, / Best regards,
Could you send ... ?
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TIME
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4.3 |
Using the Internet |
GRAMMAR |
can/can’t |
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Computer language |
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1 a Talk to a partner:
Do you read a lot of books?
Where do you buy them?
What sort of music do you like?
Where do you buy your CDs?
Where do you book your holidays/ flights?
bRead about the websites. Do you use these sites?
cRead about the companies again, and fill in the gaps. Use a dictionary to help you.
computer |
copy |
download |
files print |
save |
software |
book |
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1 You read e-books on a
computer
__________ .
2Adobe Reader is __________ .
3Customers __________ music from iTunes.
4iTunes doesn’t sell songs on CDs. The songs are computer
__________ .
5If you download a file, you
__________ it on your computer’s hard drive.
6iTunes customers __________
music from their computers to CDs.
7iTunes sells CD covers to download and __________ on paper.
8You can __________ easyJet flights by phone or on the internet.
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answers. |
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e Vocabulary practice F Page 97, Exercise 5.
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2a Read the text again. Underline the correct words in the sentences.
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50 Listen again and answer the |
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questions. |
1You can/can’t buy books from Amazon.
2You can/can’t read e-books with Adobe software.
3You pay/don’t pay for Adobe Reader.
4You can/can’t buy songs from iTunes.
5You can/can’t buy CDs from iTunes.
6easyJet flights are/aren’t free on the internet.
7easyJet prints/doesn’t print tickets.
can |
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You can buy books from Amazon. |
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Customers can download music from |
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iTunes. |
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Negative |
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He can’t read the file. |
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You can’t copy CDs. |
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Questions
Can you buy products from the website?
What can customers buy? Where can I buy CDs?
1What’s the name of the train company?
2What country is the company in?
3Can you read the website in English?
4Can you pay for tickets by credit card?
5Can you receive tickets by mail in the UK?
c |
51 PRONUNCIATION Listen and |
repeat these phrases from the |
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conversation. How do you say can and |
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can’t in these sentences? |
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You can book on the Internet. |
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And can you pay by credit card. |
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/k n/ |
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You can’t receive tickets ... . |
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Communication practice 12. Student A F Page 80. Student B F Page 89.
Think about a website you know. Make notes about what you can use it for. Talk to your partner about it. Ask your partner questions about a website they use.
USEFUL LANGUAGE
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F Grammar reference 14 |
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b Grammar practice F Page 97, Exercise 6. |
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about booking train tickets online. |
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What’s the website address? |
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I can open this file, but I can’t read it.
This computer has French and German software.
You can save photos on the computer.
You can print documents and photos on paper.
I copy all files onto a CD.
You can download the software from the Internet.
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5 Places
5.1 |
Asking about |
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there is/are need (to) |
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business facilities |
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Business facilities |
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1 ______________meeting room
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3 ______________ |
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4 ______________ |
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5 ______________
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11 ______________
7______________
1a Match these words from the article to the photos. Use a dictionary to help you.
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chair |
fax machine |
laptop |
meeting room |
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phone |
photocopier |
photocopy |
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power socket printer |
table |
flip chart |
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Check your answers. Listen and |
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repeat.
cRead the article and answer the questions.
1What are ‘business facilities’? Give examples.
2Where is the Emirates Tower Hotel?
3What group is the hotel in?
4What is the group’s business strategy?
5Does the hotel have good business facilities?
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