2 Underline the correct form in present.

1 I’m sorry, Mrs. Grant is not available at the moment; she (speaks / is speaking) to a customer.

2 She (belongs / is belonging) to a union.

3 Canon (makes / is making) a wide range of photocopiers.

4 She (thinks / is thinking) of getting a transfer to another department.

5 My boss (thinks / is thinking) I should take work home at the weekend.

6 Society (changes / is changing) from a production-based economy to one based on knowledge and information.

3 Which of these tasks does Julian Lee have to do and which of them doesn’t he have to do?

Julian Lee is the general manager of a nuclear research institute. He is responsible for all aspects of running the institute, including managing the staff and organizing the finances, but he is not a scientist.

	What does he have to do?	What doesn’t he have to do?
Find new uses of radioactive material
Recruit new staff
Repair the equipment
Conduct performance appraisals
Prepare the budgets
Check health and safety procedures
Sell the institute’s ideas in foreign markets

4 Health and safety procedures at the institute. Listen to the tape and answer the questions.

1 What do you have to do?

2 What don’t you have to do?

3 What mustn’t you do?

5 Complete the sentences with mustn’t, has to, have to, don’t have to.

1 You ………. drink alcohol and drive.

2 Employees ………. belong to a union but many choose to do so.

3 You ……….. be crazy to work in our office but it helps!

4 If you want good service you often ………. pay extra.

5 Staff ………. take company property home for their personal use without permission.

6 As export sales manager he often ………. travel abroad.

Tasks fof reading

Reading 1

Read the text about some of the people in a film crew.

This is a fairly typical film set. On this film set, the director, John, is the boss. He's like the managing director of a company. He's responsible for making sure the film is made on time and to budget. The producer is really in charge of the business. In a normal company, he would be the chairperson. Our producer's name is Sam and he is responsible to the studio. They're the shareholders - the people who invest money in the film.

There are a lot of people involved in making a film. The camera operator is called Steve. He does all the filming and he's responsible to John. The sound recordist is Emma - she works closely with Steve. Her job is to record everything the actors say. Then there's Tony, the electrician. He looks after the equipment. Martin, the grip, organizes all the practical things and deals with any problems.

Finally, there's me. My name's Pat and I'm the assistant director. I help John, the director. I'm responsible for the rest of the crew, including Tony and Martin. My job is to make sure that everyone is in the right place at the right time and that they know what to do.

Complete the sentences (1-8) with verbs from the text.

1 The director tells the actors what to do and ………. any problems.

1. Martin ………. the practical things, like finding the right props.

3 I'm the camera operator. ………. record everything on film.

4 The director is ……… everything on the film set.

5 The electrician ……… the cameras, lights, and recording equipment.

6 Emma is ………. recording what people say.

7 The producer ………. the studio.

8 Pat ………. the director, John.

Complete 1-5 with words from the first paragraph.

1 The ……… is in charge of a company.

2 The ……… is money you have available to spend on a particular project.

3 The ……… is responsible for running a company.

4 To ………... is to put money into a business.

5 …………... put their money into a company.

.

Reading 2

Someone is giving a visitor a tour of a company. Read about the nine departments and underline the names of all the departments. Match the picture with the department.

OK, let's start here, in research and development, or R & D. This department is responsible for thinking of ideas for new products and finding ways to improve our existing products ...

This department looks after our computer equipment. They deal with any problems. This is information technology, or IT ...

Purchasing buys all the things we need to make our products. They talk to our suppliers and try to get the best price ...

This is the main factory area, the production department. Here we make our products. It's the biggest part of the company...

Here in the finance department, they check how much the company is making and decide how much to spend. They also pay employees' salaries ...

This department looks after the people who work here. Human resources is responsible for recruiting new employees, organizing training and helping with any problems ...

Sales and marketing is very important. The marketing people think up the ideas for selling our products. The sales people go out and sell our products to our customers ...

Customer services processes orders from customers. It organizes transportation, checks that customers have received their orders and deals with complaints ...

Finally, distribution is responsible for transporting our products. They receive orders from customer services, and plan how and when to transport the products so the customers receive them at the right time ...

Match the names of the departments (1-9) with the phrases (a-i) to make a short description of each department.

a) transports the products,

b) pays the salaries.

c) sells the products,

d) makes the products,

e) looks after the

computers,

f) thinks of ideas for new products.

g) recruits new staff,

h) processes orders from customers,

i) buys parts from suppliers.

1 Sales and marketing

2 Information technology

3 Customer services

4 Human resources

5 Purchasing

6 Production

7 R&D

8 Finance

9 Distribution

Reading 3

_HANSON'S

Between the early 1960s and the mid 1990s, two British businessmen, James Hanson and Gordon White, built a global business conglomerate with a value of over £10.5 billion. During that period they bought over 40 companies in the UK and the USA.

However, Gordon White died in August 1995 and a few months later the 74-year-old James Hanson decided to break up their empire.

Hanson wanted to divide his conglomerate into four groups of companies.

On the opposite page are details of eight of Hanson's major companies. You don't need to understand every word in the texts, but find the answers to these questions as quickly as possible:

1 Which company owns power stations?

2 Which company is interested in continental Europe?

3 Which company's main customers are in the paint and paper industries?

4 Which company had a flat turnover last year?

5 Which company is the worlds biggest private coal miner?

6 What are aggregates?

7 Which company is based in California?

8 Which company produces polyethylene?

9 Which company has nearly no international business?

10 Which company is interested in power generation in Asia?

£ Now hold a meeting to decide what is the best way to divide the conglomerate into four groups of companies. Give your reasons. (N.B. You don't need to make four groups of two -a 'group' could be just one company.)

EASTERN GROUP

The Eastern Group has a number of power stations in the UK and makes most of its profits from electricity distribution in the south-east of England. It is also the UK's fourth largest supplier of gas. Eastern's management would like to develop international interests. Profits last year: £245 million

ARC

ARC is the second largest producer of aggregates (rock, sand and gravel) in the UK. It is also second in coated stone for road construction. Despite a difficult construction market last year, ARC increased operating profits from £69 million to £84 million on flat turnover of £563 million.

PEABODY

Peabody is the world's largest private sector coal miner and a leading US distributor of propane gas. Hanson's accounts show that St Louis-based Peabody had a difficult time last year. While profits rose from £149 million to £215 million, the underlying trend was down. Peabody is currently interested in power generation projects in Asia.

QUANTUM

Quantum is an American chemical company that specialises in plastics, in particular, polyethylene products. Last year it made operating profits of 30% on sales of £1.4 billion. However, it operates in a very unstable market and results will probably not be as good over the next few years.

HANSON BRICK

Hanson Brick has about 30% of the UK brick market. Last year it increased its profits from £23 million to £38 million despite the difficult housing market. It is now turning its attention to continental Europe.

IMPERIAL TOBACCO

Imperial Tobacco is number two in the British cigarette market. Its operating profits are £ 350 million from sales of £ 780 million and it will soon have new factories that will make it even more efficient. But these profits are nearly all in the British market; it has almost no international business.

Company name: SCM

Location: USA

Main product: Titanium oxide (a chemical used to make things white)

Main customer: the paint and the paper industries

Sales: £ 531 million

Future plans: to increase production capacity by 22% before 2000

Company name: Cornerstone

Location: California, USA

Main product: aggregates (rock, sand and gravel)

Turnover: £ 930 million

Profit: £ 50 million

Reading 4

THE BRITISH COMPANY MANAGEMENT

The management of the company is called the Board of Directors (not Managers) headed by the Chairman (= the President /Am./). There is usually a Managing Director and in the case of big companies there may be several Joint Managing Directors.

A Manager in British companies is the person who is head of a department - Sales, Export, Works (Production), Staff, etc. So there are Sales Managers, Export Managers, Works (Production) Managers, Staff Managers, etc.

A General Manager has managers, working under his control, and receives his instructions form the Managing Director.

By British Company Law (the Companies Acts of 1948 and 1985) company (public or private) must have a Company Secretary whose duties are plenty. First he is the clerk to the Directors: he is to keep Registers of Directors and Members, arrange for proceedings at 'directors' and ‘shareholders' meetings, (prepare notices for the calling of tee meetings, attend them and advise directors at board meetings on the legal, accountings and tax implications of any proposed business move as well as write minutes and reports (the minutes of a meeting are usually concise records of resolutions or decisions reached, and the reports are more extensive and give details of desiccations, arguments for or against the resolutions, and so on.) Second he represents his company and in this capacity he supervises the working of the staff and the maintenance of staff records (if there is no special staff manager), he is often finally responsible for the accounting and handling of contracts. Thus he is the link between the company and the members, between the company and the staff and between the company and the public.

The Company Secretary must be a properly qualified person, and to be able to fulfill his routine duties well he is supposed to have training in company law, accountancy and many other subjects. He is expected to be part-lawyer, part-economist, part-administrator and part-accountant.

But it taken a good deal more than professional qualifications to make a good company secretary: "he must be businessman and humanitarian, lawyer and visionary" (as one of the English newspapers says)

the Board of Directors

the Chairman

the Managing Director

a Sales Manager

an Export Manager

a Production Manager

a Staff Manager

a General Manager

the Company Secretary

• совет директоров

• председатель

• директор-распорядитель

• заведующий отделом продаж

• заведующий экспортным отделом

• заведующий производством

• заведующий отделом кадров

• главный управляющий

• секретарь компании

Литература:

1. David Evans. Powerhouse. Longman. 1998.

2. Peter Strutt. Powerhouse. Longman. 1998.

3. Neil Wood. Business and Commerce. Oxford. 2005.

4. N.A. Lookianova. The Businessman Companion. Moscow. 1993.

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