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Файл:Transport services in tourism logistics = Транспортное обслуживание в туристической логистике. Учебное пособие
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Topic 3.2.2. Large event logistical traffic
1. Read and translate the text:
Logistical support may be defined as the set of all means and methods
related to the organization of an event, which can include administration and
services for security, medical and health services, reception, accommodation,
catering, technical assistance, general maintenance, setting up and dismantling structures and equipment, passenger transport, goods and supplies delivery, media and communication, cleaning and waste removal, etc.
Based on an estimate of the main groups of persons involved – mainly
volunteers and personnel directly involved in the event - logistics staff may
account for up to a quarter of participants, or by deduction, more than a quarter of the traffic generated by the event.
Three different types of traffic may be distinguished:
– spectator traffic: all spectators movements to and from the event;
– logistics or accredited traffic: all traffic flows related to organization,
running, supply, maintenance, security and media coverage of the event, as
well as player and participants flows;
– base traffic: existing traffic maintained or subject to specific and temporary modifications within the events perimeter of influence.
In other words, logistical traffic is all of the traffic generated by the
event, excepting spectator traffic. It is very difficult or even impossible to
give a precise estimation of logistical traffic as it is so diverse and complex.
It should be noted that base traffic is generally reduced, whether deliberately through locally taken measures (on site, diversions or access restrictions) or globally (transport policy for the whole agglomeration), or naturally (user behavior changes due to the presence of an event which reduces
the capacity available for ordinary traffic).
The special nature of logistical traffic is encapsulated in the following three points:
– traffic flows can be relatively large, being generated by nearly a quarter of the participants at the event;
– while logistical traffic is easier to control than spectator traffic, its requirements are even more important, the whole success of the event depending on the performance and mobility of the logistical back-up;
– person and goods flows complexity with all different logistical functions necessitates measures and rise costs, which can easily be underestimated.
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2. New words and expressions to learn:
General maintenance
Setting up
Dismantling structures
Equipment
Spectator traffic
Precise estimation
3. Answer the questions:
a) Which aspects does large event logistic support include?
b) What types of traffic may be distinguished during large event?
c) What is the special nature of logistical traffic during large event?
Conclusion
Logistics plays a crucial role in the effective tourism management. It’s
includes lots of aspects: consumer, travel agent, tour operator, service provider, owner of recreational and tourist resources. So it is important to develop effective plan, intelligently direct and promptly control the end-to-end tourist flow, as well as material, information and financial flows. Also it is necessary to take into account formation process and the realization of the tour in
accordance with the interests and requirements of the consumer. That tourism
requires logistics, and logistics is impossible without information and technologies for working with this information, i.e. information technology.
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Recommended literature
1. Гвозденко А.А. Логистика в туризме: учебное пособие. Москва:
Финансы и статистика, 2004.
2. Зырянов В.В., Феофилова А.А., Володина М.С. Managing traffic
urban congestion: учебное пособие. Ростов-на-Дону: ДГТУ, 2017. 63 с.
3. Персианов В.А. Пассажирский транспорт большого города:
учебное пособие. Москва: ГУУ, 2006. 80 с.
4. Пржибыл Павел, Свитек Мирослав. Телематика на транспорте /
пер. с чешского О. Бузека и В. Бузковой; под ред. В.В. Сильянова.
Москва: МАДИ (ГТУ), 2003. 540 с.
5. Рожкова Н.В. Логистическое управление в туристическом бизнесе //
Российское предпринимательство. 2007. № 3 С. 130–133.
6. Свешникова Н.А. Английский язык: транспортная логистика
и туризм. Москва: КноРус, 2022. 242 с.
7. Уваров С.А. Индустрия туризма и логистика сервисного обслу-
живания. Санкт-Петербург: Санкт-Петербургский государственный
университет экономики и финансов, 2009. 24 с.
8. Управление грузовыми потоками в транспортно-логистических
системах: монография / Л.Б. Миротин, В.А. Гудков, В.В. Зырянов [и др.].
Москва: Горячая линия – Телеком, 2010. 704 с.
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Оглавление
Introduction……………………………………………………………
3
CHAPTER 1. GENERAL OVERVIEW……………………………...
4
Unit 1.1. The main aspects of tourism logistics………..
4
Topic 1.1.1. Introduction to tourism logistics..
4
Topic 1.1.2. The consept of tourism logistics..
6
Unit 1.2. Transport system and transport modes……….
8
Topic 1.2.1. Transport system of modern cities
8
Topic 1.2.2. Transport modes………………...
9
Topic 1.2.3. Transportation systems
in tourism logistics……………...
12
Unit 1.3. Logistic networks and systems………………
14
Topic 1.3.1. The concept of a logistics system
14
Topic 1.3.2. The design of logistics system….
16
Unit 1.4. Supply Chain Management…………………..
18
Topic 1.4.1. Scientific approach to Supply
Chain Management……………..
18
Topic 1.4.2. Practical approach to Supply
Chain Management……………..
20
Unit 1.5. Total Quality Management…………………...
21
Topic 1.5.1. The concept and principles
of Total Quality Management…..
21
Topic 1.5.2. ISO 9000/9001 Standards………
24
Unit 1.6. Intellegent Transport Systems………………..
25
Topic 1.6.1. What is its architecture………….
25
Topic 1.6.2. Algorithm for risk assessment
in the introduction of Intelligent
Transport Systems facilities…….
28
Unit 1.7. Using Big Data in tourism logistics………….
30
Topic 1.7.1. The digitalization process………
30
Topic 1.7.2. Creating tourism services using
Big Data………………………..
33
CHAPTER 2. TOURISTIC FLOWS………………………………….
35
Unit 2.1. Touristic flow as the tourism logistics
research main object………………………...
35
Topic 2.1.1. The concept of the touristic
and customers flows…………..
35
Topic 2.1.2. Touristic flows structure……….
37
Topic 2.1.3. Cities of Russia………………
38
55
Unit 2.2. Logistics flows and nodes in the hotel industry
40
Topic 2.2.1. Hotel logistic system…………...
40
Topic 2.2.2. Hotel logistic nodes features…...
41
CHAPTER 3. LARGE EVENT LOGISTICAL AND SUPPORT
TRAFFIC MANAGEMENT…………………………..
42
Unit 3.1. The main aspects of large event logistical
and support traffic management…………….
42
Topic 3.1.1. Large events special aspects……
42
Topic 3.1.2. Classification of large events…..
44
Topic 3.1.3. Phases of large events……….…
46
Unit 3.2. Multi-sport event transportation strategies,
organisation, strategies and management…...
49
Topic 3.2.1. Transportation system for large
events………………………….
49
Topic 3.2.2. Large event logistical traffic…...
51
Conclusion …………………………………………………………….
52
Recommended literature………………………………………………
53
56
Учебное издание
Булатова Ольга Юрьевна
Зырянов Владимир Васильевич
Веремеенко Елена Геннадьевна
TRANSPORT SERVICES IN TOURISM LOGISTICS
ТРАНСПОРТНОЕ ОБСЛУЖИВАНИЕ
В ТУРИСТИЧЕСКОЙ ЛОГИСТИКЕ
Редактор Г.В. Владимирова
Компьютерная обработка: О.И. Пушкина
____________________________________________________
В печать 13.09.2022.
Формат 60×84/16. Объем 3,6 усл. п. л.
Тираж 100 экз. Заказ № 363. Цена свободная
____________________________________________________
Издательский центр ДГТУ
Адрес университета и полиграфического предприятия:
344000, г. Ростов-на-Дону, пл. Гагарина, 1
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