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Political communications. Lecture course. Курс лекций

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In general, the most promising vectors for the development of modern Western political communication studies are the study of the processes of erasing differences between interper­sonal and mass audiences through narrowly focused and broad­cast broadcasting due to the development of big data, social net­works and computational social science (Joseph N. Cappella), the ambiguous influence of artificial intelligence (AI) on the nature of communications. Therefore, “significant personalization and targeting opportunities are not without ethical issues. Follow­ing the concept of AI for the public good, the authors system­atically explore the ethical issues of deploying AI for mass per­sonalization of communication content from a multi-stakeholder perspective. Conceptual analysis reveals interdependencies and contradictions between ethical principles that advocate the need for a basic understanding of the inputs, functioning, actions and results of AI. Through this form of AI literacy, people can be em­powered to interact with and handle mass personalized content in a way that promotes personal and public good while prevent­ing harm” (E. Hermann). Another popular area of research is a study of aspects of gamification as a tool and a way to achieve the goals of personalized political communications. Gamification is not just about points, levels and leaderboards. It can be used to increase the degree of involvement, including political and social people in social processes. Such effective gamification is based on an innovative approach that relies on user engagement tech­niques such as utility, interactivity, social media, and personali­zation (M. Hajarian and P. Diaz).
In the conditions of information wars, in which many modern states are involved, Russian and Western research­ers of political communications are busy with issues of the so­called post-truth. This phenomenon is used to denote reactions formed by information to events, and information may not be true, fake. Nevertheless, in the mass consciousness, it is the re­action from the post-truth that is the basis for the perception of the object of the message and the development of an appro­priate attitude towards the subject of information, news.
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The current discourse in the field of political communica­tion research is determined by such contours as choice of a sci­entific school for studying political communication which will become the basis for conceptualizing this area, the impact of new information technologies on political participation or civic engagement (taking into account the role of information technology, social networks in initiating political protests, the role of global and national media in an attempt to change po­litical regimes, including the so-called color revolutions). Be­sides a deeper understanding of the interdependencies between media, public opinion, civic participation and political govern­ance/ public administration at the national and transnational levels is needed.
Russian tradition of political
communications research
The Russian tradition of studying political communications developed in a unique way due to the specific historical path of development of statehood (the Soviet era with the predomi­nance of communist ideology and the prevalence of exclusive­ly non-mass types of political communications, a sharp change in the political regime and discourses in the late 1980s and ear­ly 1990s with the active introduction of marketing political types, a return to a pro-state model in the relations of power structures with the media, citizens and other subjects of the in­formation space from the mid-2000s to the present).
If in the 1950s in the United States and Western Europe the field of communication research was already at the stage of institutionalization and quite a lot of experience in conduct­ing empirical research in the field of political communication (primarily political propaganda) was accumulated, then in the USSR the concept of “communication” had not yet received widespread and despite the various practices of promoting So­viet propaganda to the masses, there was no communication in the theoretical and scientific discourse. However, in the con-
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text of the liberalization of the political regime and the grow­ing interest of social scientists in the problems of the state and political structure in the 1960s, Soviet socio-humanitarian knowledge was strongly influenced b – became the basis for describing the entire social system of Soviet society and its po­litical sphere. Soviet social scientists paid special attention to the problem increasing the political activity of the individual, which should was to promote “education, as well as self-educa­tion of the broad mass of members of society”. The main insti­tution of public social control, the regulator of social relations and the organizer, educator and propagandist in the system of Soviet political and power relations was journalism. The pro­fession of a journalist was recognized as ideological, and the or­ganization of production and distribution of the press was rec­ognized as a matter of national importance. By the end of the 1970s, a special direction began to take shape in the structure of the general theory of journalism, considering the political aspects of the press. Along with the general theory of journal­ism and political theory, the sociological study of the phenome­non of public opinion was actively developed.
The situation in the scientific world and in the education system began to change radically in the late 1980s and ear­ly 1990s. There was a systemic transformation of the state and the very practice of organizing political communication. Trans­formations of the socio-political regime, the establishment of a multi-party system, real political competition gave rise to a systemic transformation of political communication in the country. The main factor in this transformation was the transit of Western technologies for organizing communicative interac­tion with mass audiences, what American researchers called the Americanization of political and media processes.
In the mid-1990s, Russia was among the countries that dis­covered the possibilities of professional organization of political communication. Large-scale election campaigns (Duma elections in 1993 and presidential elections in 1996) have demonstrated the full power and significance of professionally organized po-
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litical communication. In Russia, an intensive westernization of all social processes, including political-communication and mass-information processes, has unfolded, and the American experience in the development and implementation of political campaigns turned out to be extremely in demand. In the 1990s, many structures providing assistance and support to election campaigns and PR services actively appeared and functioned. Thus, the technologies of marketing political communications (political marketing, political management) are being widely de­veloped. The export of Western technologies for organizing the political process and political information campaigns was accom­panied by the formation of a professional community specializ­ing in providing a wide range of communication services related to the political sphere. Russian specialists in organizing practi­cal political communications began to create their own profes­sional associations. (Association of Political Consulting Centers, Russian Association for Public Relations, …). In the 1990s, po­litical consulting became the most demanded area of PR activi­ties, political technologists, their publications and implemented projects were in the sphere of close attention of the professional community of public relations specialists.
With the election of V. Putin as President of the Russian Federation, a new era begins in the development of the theo­ry and practice of political communications in Russia. Trends in strengthening state power, centralization, and the abolition of the election of the heads of Russian regions from 2004 to 2012 have significantly reduced the demand for political consultants. At the same time, the isolation of the proper communicative research discourse began. The first textbooks on the sociology of communication and communication theory appeared. Several textbooks on general communication theory have appeared. It is noteworthy that since the 2000s, communications in Russian sci­entific discourse have been developing mainly within the frame­work of precisely political communications.
At present, domestic political communication science has accumulated a huge stock of scientific knowledge that it can
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reveal to the world academic community. Of course, the range of promising problems is wide. In the research field of the the­ory of journalism and mass communications are the following problem-thematic areas:
• the concept of the political market, the tools of political marketing and the practice of organizing political marketing communications;
• non-marketing communication tools and practice of or­ganizing propaganda campaigns;
• political journalism in the implementation of political goals;
• political aspects of mass communications;
• media communications and civic engagement;
• the influence of the Internet and new communication technologies on the political.
In view of the extremely volatile geopolitical situation and fre­quent precedents of information confrontation between modern Russia and Western countries, special attention in the theory and practice of political communications is paid to the problems of in­formation security of national segments of the Internet space, In­ternet technologies for destabilizing political regimes, including the features of their application in modern practice, as well as is­sues of manipulation of public consciousness in the Internet space, including technologies and tools for manipulating public opinion in the Internet space. Separate attention of researchers is drawn to social networks and the blogosphere as tools for destabilizing political regimes, as well as the features and practical experience of using social media in color revolutions.
The evolution of public administration
systems under the influence of political
communications
In the modern world, the main form of social life is the state, which evolves under the influence of internal and exter­nal factors. Without going into an analysis of theoretical ap-
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proaches to interpreting what a state is, we note that within the framework of this textbook we interpret it as a socio-political institution that has certain features: territory, sovereignty, population (connected with the state by citizenship relations), state power (which ideally should be both legal and legitimate), tax collection, the possibility of legitimate coercion (in other words, only the state has an army, police, penitentiary institu­tions, etc.), the existence of government and administration. The last sign is directly related to the question of how exactly the state interacts with its citizens in a daily format, realiz­ing the functions of control and management. In other words, the public administration system is the arena where the prior­ities and will of the political elites, who make de cisions main­ly in a closed non-public way, regardless of the type of political regime (democratic or non-democratic), are combined with the public activities of the state to build and maintain communica­tions with the population by informing, provision of services (including public goods). That is, the public administration sys­tem is a real relationship between citizens and representatives of the state, primarily civil servants. It is here that the public goals and priorities of the state are embodied in practice in dif­ferent ways. Next, we will trace the methods and goals of the actors of political communication in different models of mod-
1
ern
public administration (Managerial approach, Network ap-
proach, Electronic concepts of the state).
Modern models of public administration, which began to
th
take shape in the second half of the 20
century, were preceded by classical ones based on the Weberian tradition. Thus, with­in the framework of the institutional classical approach, the public administration system was a rigid hierarchy of the state, which built communications with the population based on top­down information flows with minimal or no feedback.
1
Should be noted that the modern state is relatively young, as it was
formed no earlier than the 19th century.
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Since the middle of the 20th century, in the context of the development of democracy and market relations in Western po­litical systems, the demands from the population to increase the efficiency of the state, the nature of communications between the political and administrative elite and citizens has changed. The prerequisites for such transformations were: growth in the number of civil servants, their low qualifications, lack of moti­vation of civil servants, growing budget deficit, reduced con­fidence on the part of the population to representatives of the political elite and the state as a whole. During that historical period, there was a rapid development of business in prosper­ous Anglo-Saxon countries, and above all in the United States, where mass communications based on persuasive manipulative technologies contributed to an increase in demand for goods and services. Thus, in terms of efficiency, the commercial sec­tor clearly outperformed the conservative and rigid public ad­ministration system, which did not have time to transform to the new realities of commercialization and democratization. It is at this moment that ideas arise about the transfer of man­agement models from the business sector to the public admin­istration system. The introduction of a Managerial approach into the public administration system from a theoretical point of view was possible due to the fact that the private and pub­lic sectors are similar, they are influenced by the same factors. Thus, within the framework of this paradigm, the following in­novations were introduced:
• customer orientation, expanding the area of responsibil-
ity of government agencies due to new areas of citizens’ needs;
• market assessment of the activities of state agencies, com­petition between public and private structures for better perfor­mance of functions that were previously exclusively public;
• privatization of many areas of state activity;
• decentralization based on the principle of subsidiarity;
• client-oriented approach;
• changing types of responsibility (legal, financial, demo-
cratic, political, ethical).
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New Zealand, Australia, USA, Canada, Great Britain took a course for privatization, transition to targeted grants, ter­mination of some ministries. Administrator came to the Man­ager’s place! In general, the Managerial approach in public administration is based on the active use of marketing politi­cal communications to understand the needs of society, which contributes to the transformation of the audience into an ac­tor of political communications and ultimately leads to further democratization of political regimes.
In practice, all modern states to varying degrees (and with varying effects) borrow elements of the Managerial approach in their public administration systems.
At the end of the last and the beginning of this century, the Network approach in public administration acquired particular development, and communications are a basic element in un­derstanding the processes of formation and functioning of net­works and the whole society. The premise for understanding networks is that networks are a form of organization that based on relations and communications of state structures with dif­ferent actors (business associations, parties, civil sector struc­tures), networks are self-managed groups arising around some issues and based on resources. Members of the network are linked by common goals; share the same values, trust. Network functions include ensuring broad access of citizens to the for­mation of state policy, exchange of information, negotiations, exchange and mobilization of resources, coordination and coop­eration in the process of policy implementation.
In general, the Network approach can also be considered as a condition for further democratization of political systems, since communications are built on the basis of mutual respect for the goals and interests of network participants. In world practice, quite a few particular concepts of the Network ap­proach have been implemented today. Therefore, “Govern­ing without government” concept suggests joint participation of representatives of the state and society, equality of statuses of the state and society, information openness of the state. UN
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“Quality governance” concept is based on cooperation and joint work of the government and citizens, the rule of law, transpar­ency of power and decisions, operational efficiency and respon­siveness of the government, focus on consensus, equality and non-discrimination, efficiency and effectiveness, accountabil­ity of the government to citizens. Since the 2000s, the “Good governance” model has been implemented in the countries of Northern Europe. The main provisions of this theory are as follows:
• networks are auxiliary in nature, the main thing is to
change the nature of the political system;
• the state serves citizens, not consumers;
• the state adheres to the rule of law and the protection
of equal rights;
• serving society is not one of the state’s strategies, it is
the state’s mission;
• the state is one of the players in the sphere of public pow­er and does not bear full responsibility for all sectors of social development;
• public interest is not a concomitant product of public ad­ministration, but its essence;
• establishing trust-based and strong communications is the basis for forming state policy;
• decision-making based on discussion only (deliberative practices);
• the state is guided by rules and procedures that ensure the actual participation of citizens in governance;
• the main criterion for the effectiveness of the state is the trust and well-being of citizens.
In other words, with a network approach based on market­ing forms of political communications (which will be discussed in the next lecture), the line between political and administra­tive elites and the masses, civil society is practically erased. All members of the network are active actors in political commu­nications, the purpose of which is to achieve common interests and compromises, to implement deliberation in practice.
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The modern information stage of social development and the widespread quantitative and qualitative development of communication technologies have led to the development of the practices of an electronic, digital, smart state. Together they can be combined into Electronic concepts of the state. The general principles of the approach are:
• changing the process of forming state policy, taking into
account the use of information technologies;
• transforming the monocentric model of service commu-
nications into a polycentric one;
• transfer of additional authority to lower levels of man-
agement;
• changing the functions of the state-focusing on process­ing information flows and establishing sustainable contacts with different audiences.
In general, electronic concepts of public administration are associated not only with the introduction of new communication technologies in the processes of interaction between citizens and the state, but also with a change in the state itself. It is forced to be more open and accountable to the population, to specific individuals, who in real time get the opportunity to communi­cate with government officials and even control their activities (which gave the development of the theory and practices of a mo­bile state, a smart state). Thus, the introduction of new tech­nologies contributes to the further democratization of political systems. Other benefits of e-government include reducing the time to receive services, receiving services “under one roof”, re­ducing the cost of public administration, increasing transparen­cy of public administration, reducing administrative corruption, erasing differences between urban and rural populations, reduc­ing the cost of controlling the activities of state agencies.
Within the framework of electronic theories of public ad­ministration, the following areas of communication can be dis­tinguished:
1) interaction of state bodies at various levels, which in-
volves ensuring the compatibility of standards for storing
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