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Check Your Competency -
Using Personal Protective Equipment
Gloves
. Wash your hands before putting on gloves.
. Remove gloves by using your dominant hand to grasp the palm of the glove of your
nondominant hand.
. Gently pull the glove off the nondominant hand, turning it inside out and holding it
in your dominant hand.
. Encase the removed glove completely in the dominant hand to prevent the spread
of contaminants.
. Place the thumb or two fingers of the ungloved hand under the cuff of the remain-
ing glove, being careful not to touch the contaminated outside of the glove with your bare hand.
. Pull the glove over your hand, turning it inside out over the other glove, leaving
none of the outside surface exposed.
. Throw the gloves away in the appropriate waste container.
. Wash your hands.
Gown
. Put on a gown with the opening in the back.
. Secure at the neck and waist.
. Remove the gown by unfastening the ties.
. Peel the gown away from the neck and shoulder and do not touch the outside.
. Turn the contaminated gown outside toward the inside.
. Fold or roll the gown into a bundle.
. Discard the contaminated gown.
Mask
. To put on the mask, place it over the nose, mouth, and chin.
. Fit the flexible nose piece over the nose bridge.
. Secure the mask on the head with ties or elastic.
. Adjust the mask to fit.
. To remove the mask, untie the bottom, then top tie.
. Remove the mask from the face without touching the outside.
. Discard the mask.
Eye Protection
. To remove goggles or face shield, grasp the ear or headpieces with ungloved
hands.
. Lift them away from the face without touching the outside.
. Place in designated receptacle for reprocessing or disposal.
 Chapter  Infection Control
what PPE to wear, consult a licensed practitioner caring for the patient, such as a nurse.
Never take a tray of phlebotomy equipment into an isolation room. Take only the equipment needed for the particular draw. If you need additional equip­ment, you must remove all PPE before leaving the room, collect the needed supplies, and then don new PPE before reentering the room. Similarly, you
Copyright © 2019 by McGraw-Hill Education
must leave all unused equipment or supplies in the room. For these reasons, it is very important to review the order and take only the necessary supplies into the room.
A special procedure called double-bagging is used to dispose of contami­nated waste and equipment from an isolation room. Two biohazard-labeled bags are used for this procedure. One person, wearing appropriate PPE, is in the room and places all items for disposal into the first bag. A second person remains at the doorway, with a second biohazard bag held wide open. The first person carefully places the closed bag into the second bag, making sure not to contaminate the outside of the second bag. The second bag is secured by the person outside the isolation room and can now be safely transported to the disposal area.
You should follow standard precautions with every patient when performing phlebotomy. Isolation precautions are used less often and only with patients who have or are suspected of having specific infections. When isolation pre­cautions are mandated for a patient receiving phlebotomy, you will be required to follow the specific guidelines for the type of precautions implemented (see the appendix Transmission-Based Precautions).
1. You have been asked to perform phlebotomy on a patient with an unknown respiratory disease. The patient has not been placed on isolation precautions, but as you approach the room, you can hear the patient coughing. What PPE would you use while drawing blood from this patient?
2. Briefly explain the differences between universal precautions, standard precautions, and isolation precautions.
Chapter Summary
Learning Outcome Key Concepts/Examples
. Identify the elements in
the chain of infection and the ways in which disease can be transmitted.
. Demonstrate knowledge of infection control practices and guidelines related to phlebotomy.
The chain of infection consists of the infectious agent, reservoir, portal of exit, mode of transmission, portal of entry, and susceptible host. Infection can occur if any of these links become compromised. Modes of transmission include contact, droplet, airborne, vehicle-borne, and vector­borne transmission.
Infection control practices include using appropriate hand hygiene, following respiratory hygiene and cough etiquette, wearing personal protective equipment (PPE), following standard precautions, and following appropriate isolation precautions when indicated.
Checkpoint
Questions .
Related NAACLS Competency
2.2
2.00, 2.1, 2.2,
2.3, 2.4
Copyright © 2019 by McGraw-Hill Education
Chapter  Infection Control 
Chapter Review
A: Labeling
A
Label each of these links in the chain of infection. [LO 3.1]
1. infectious agent
2. mode of transmission
3. portal of entry
4. portal of exit
5. reservoir
6. susceptible host
B: Matching
Match each link in the chain of infection with its description.
7. [LO 3.1] infectious agent
8. [LO 3.1] reservoir
9. [LO 3.1] portal of exit
10. [LO 3.1] mode of transmission
a. break in skin, nose, mouth, and so on b. disease-producing microorganism c. droplet, airborne, or direct contact d. oozing skin, cough, urine specimen e. person at risk for developing infection f. site or person in which the pathogen grows
B
F
E
D
C
11. [LO 3.1] portal of entry
12. [LO 3.1] susceptible host
C: Fill in the Blank
Write in the word(s) to complete the statement.
13. [LO 3.2] One of the most critical steps in preventing HAIs is correct .
14. [LO 3.2] When entering a room that has airborne precautions, you should wear a(n)
.
15. [LO 3.2] Three actions of the phlebotomist that can prevent the spread of infection include:
.
Copyright © 2019 by McGraw-Hill Education
 Chapter  Infection Control
D: Sequencing
Place the items when donning PPE in the correct order (from 1 to 3).
      16. [LO 3.2] gloves
      17. [LO 3.2] goggles
      18. [LO 3.2] gown
Place the items when removing PPE in the correct order (from 1 to 3).
      19. [LO 3.2] gloves
      20. [LO 3.2] goggles
      21. [LO 3.2] gown
E: Case Studies/Critical Thinking
22. [LO 3.1] A patient in an isolation room asks the phlebotomist to take a magazine the patient has just
finished reading and return it to the visitor’s lounge, where the patient’s friend originally found it. How should the phlebotomist handle this request?
23. [LO 3.2] You are asked to give an infection control talk to children at a community outreach event. How
should you instruct them to contain a cough or sneeze when a tissue is not available?
F: Exam Prep
Choose the best answer for each question.
24. [LO 3.1] A phlebotomist enters a room to draw
blood on a patient undergoing care for an infected wound. The site of the wound and its bandages are considered which link in the chain of infection?
a. Infectious agent b. Mode of transmission c. Portal of exit d. Susceptible host
25. [LO 3.1] A fomite is a(n) a. alcohol-based foam hand sanitizer.
b. contaminated object. c. sterile container. d. type of pathogenic bacterium.
26. [LO 3.1] Which of the following is an example of
a healthcare-associated infection (HAI)? a. A patient enters the emergency department
with suspected food poisoning after eating at a local restaurant.
b. A patient admitted for a bleeding problem is
found to have acute leukemia two days after admission.
c. A phlebotomist develops high blood pressure
after having been working at a hospital for three months.
d. A phlebotomist who has a staph infection
does a point-of-care blood draw from a hospital patient, who later develops a staph infection.
Copyright © 2019 by McGraw-Hill Education
Chapter  Infection Control 
27. [LO 3.2] A patient in which type of isolation
is the least likely to transmit disease to the phlebotomist?
a. Airborne b. Contact c. Droplet d. Protective
28. [LO 3.1] For which of the following diseases
or conditions might a hospital routinely test patients being admitted to the hospital?
a. Cancer b. MRSA c. Ulcer d. Arthritis
29. [LO 3.2] A common allergen found in blood
collection equipment is
a. latex. b. nitrile. c. vitrine. d. vinyl.
30. [LO 3.2] Double-bagging is a. using a bag inside a bag to transport
specimens.
b. placing normal waste into two separate bags. c. placing biohazardous material into a bag and
then that bag into another bag.
d. wearing two pairs of gloves while working
with biohazardous materials.
32. [LO 3.2] A patient enters an outpatient
laboratory for testing. The phlebotomist notices that, after applying alcohol to the patient’s skin prior to the blood collection procedure, the skin turned red. What question should the phlebotomist ask the patient?
a. “Are you allergic to any medications?” b. “Do you have any allergies to alcohol or
antiseptics?”
c. “Are you feeling all right?” d. No questions are needed. Developing a red
color is normal when alcohol touches the skin.
33. [LO 3.1] A woman who has a cold wipes her
hands on a dinner napkin and leaves the napkin on the table when she leaves the restaurant. The server who clears the table touches the napkin and later develops a cold. What type of transmission has occurred?
a. Airborne transmission b. Vector-borne transmission c. Vehicle-borne transmission d. Droplet transmission
34. [LO 3.1] Nosocomial is a term that was used to
describe infections from
a. nasal passages. b. a communal setting such as a school. c. a healthcare facility. d. any of these.
31. [LO 3.2] Personal protective equipment includes
all of the following except
a. eyewash. b. face shields. c. gloves. d. gown.
 Chapter  Infection Control
Enhance your learning by completing these exercises and more at connect.mheducation.com.
Copyright © 2019 by McGraw-Hill Education
References
Davis, D. (2009). Laboratory safety: A self-assessment workbook. Chicago, IL: American Society for Clinical Pathology. Dudeck, Margaret A., & The Association for Professionals in Infection Control and Epidemiology, Inc. (2009). National Healthcare
Safety Network (NHSN) report: Data summary for 2010, device-associated module. Retrieved June 13, 2013, from www.cdc.gov/ nhsn/PDFs/dataStat/NHSNReport_DataSummaryfor2010.pdf
Loo, V. G., Poirier, L., Miller, M. A., Oughton, M., Libman, M. D., Michaud, S., . . . Dascal, A. (2005). A predominantly
clonal multi-institutional outbreak of Clostridium difficile–associated diarrhea with high morbidity and mortality. New England Journal of Medicine, 353(23), 2442–2449. Retrieved February 26, 2011, from www.nejm.org/doi/full/10.1056/ NEJMoa051639#t=article
Mirza, A., & Steele, R. (2011). Hospital-acquired infections. Medscape: Drugs, Diseases, and Procedures. Retrieved July 26, 2011,
from http://emedicine.medscape.com/article/967022-overview
Moore, N., & Flaws, M. (2011). Antimicrobial resistance mechanisms in Pseudomonas aeruginosa. Clinical Laboratory Science, 1,
47–51.
National Accrediting Agency for Clinical Laboratory Sciences. (2016). NAACLS entry-level phlebotomist competencies. Retrieved
February 2, 2017, from www.naacls.org/getattachment/d5a69a7a-7323-439e-9db8-1f0ea000b718/2012-Standards-Edited.aspxf
Siegel, J. D., Rhinehart, E., Jackson, M., Chiarello, L., & Healthcare Infection Control Practices Advisory Committee. (2007).
Guideline for isolation precautions: Preventing transmission of infectious agents in healthcare settings. Retrieved June 19, 2013, from Centers for Disease Control and Prevention website: www.cdc.gov/hicpac/pdf/isolation/isolation2007.pdf
Copyright © 2019 by McGraw-Hill Education
Chapter  Infection Control 
NAME: __________________________________________________ DATE: ___________________________________________________

COMPETENCY CHECKLIST: HANDWASHING

Practice Performed
Procedure Steps Yes No Master
. Assembles equipment and removes jewelry.
. Uses paper towel to turn on the water supply.
. Adjusts the water temperature.
. Discards the paper towel.
. Dispenses an appropriate amount of soap into
the hand.
. Creates a sufficient amount of lather.
. Sufficiently removes gross contamination from
all skin surfaces.
. Cleanses the nail beds of each finger.
. Cleanses underneath the nails in an appropriate
fashion.
. Rinses off the soap.
. Appropriately positions the hands while rinsing
them.
. Dispenses soap into the palm of the hand.
. Ensures that all surfaces of the hands are
washed.
. Rinses off the soap.
. Appropriately positions the hands while rinsing.
. Dries the hands, using paper towels.
. Uses paper towel to turn off the water supply.
COMMENTS: ___________________________________________________________________________________ ______________________________________________________________________________________________
SIGNED
EVALUATOR: ________________________________________________________________________________ STUDENT: _________________________________________________________________________________
 Chapter  Infection Control
Copyright © 2019 by McGraw-Hill Education
NAME: __________________________________________________ DATE: ___________________________________________________

COMPETENCY CHECKLIST: GOWNING, GLOVING, AND MASKING

Practice Performed
Procedure Steps Yes No Master
Donning PPE
. Removes the lab coat.
. Washes hands before putting on the protective clothing.
. Dons the gown, tying the ties at the neck and waist.
. Dons a mask.
. Positions the mask with the appropriate side facing out.
. Securely fastens the wire at the top of the mask around
the nose.
. Securely ties the ties high on the head.
. Dons gloves.
. Positions the gloves with the cuff pulled over the sleeve
of the gown.
Removing PPE
. Removes the gloves.
. Removes the gloves inside out without contaminating
the hands.
. Deposits the gloves in the appropriate receptacle.
. Removes goggles or face shield.
. Touches only the handles or head band when removing
the mask.
. Deposits the goggles in the appropriate receptacle.
. Unties the gown at the waist if ties are at the back of the
gown.
. Unties the gown at the neck.
. Removes the gown inside out.
. Does not touch the front of the gown with either the
hands or the uniform during removal.
. Removes the mask by touching only the ties.
. Discards the mask.
. Properly washes the hands.
COMMENTS: ___________________________________________________________________________________ ______________________________________________________________________________________________
SIGNED
EVAL UATOR : _________________________________________________________________________________ STUDENT: _________________________________________________________________________________
Copyright © 2019 by McGraw-Hill Education
Design Elements: Communicate & Connect icon (patient and doctor) ©Rocketclips, Inc./Shutterstock.com RF.
Chapter  Infection Control 
Medical Terminology
4
abdominopelvic cavity anatomical position anatomy anterior atoms brachial caudal cells combining vowel coronal cranial
essential terms
deep deoxyribonucleic acid (DNA) diaphragm distal dorsal electrolytes femoral frontal plane inferior lateral medial
and Abbreviations
midsagittal plane molecules organelles organism organs physiology posterior prefix prone proximal ribonucleic acid
(RNA) sagittal plane suffix superficial superior supine thoracic cavity tissues transverse plane ventral word root
©Nancy Louie/Getty Images RF
Learning Outcomes
. Recognize medical prefixes, word roots, and
suffixes to build commonly used medical terms.
. Define common medical abbreviations.
. Explain body position, direction, and parts
using medical terms.

Related NAACLS Competencies
. Demonstrate knowledge of the healthcare
delivery system and medical terminology.
. Use common medical terminology. . Demonstrate basic understanding of the
anatomy and physiology of body systems and anatomic terminology in order to relate major areas of the clinical laboratory to general pathologic conditions associated with the body systems.

Introduction

This chapter presents the basics of how medical words are formed. It emphasizes anatomical and medical terminology as well as abbreviations that phleboto­mists are likely to encounter in the healthcare setting.
.

Medical Language

Medical terminology can often look like a foreign language because its complex-looking terms, rarely used in most of our everyday dialogues, are formed from Greek and Latin words. However, healthcare professionals use this terminology daily when communicating with colleagues. Medical terminology allows healthcare professionals to identify diseases and affected areas of the body much more precisely than if they used our everyday lan­guage. To learn medical terminology, you will need to understand the basic word parts and how to build and decode terms in order to “read” them.
Let’s start with the root of a word. All medical words have a word root that contains their base meaning. Many words also have a suffix at the end that alters the meaning of the word root. See Table 4-1 for some examples. Because the meanings of the word parts stay consistent, it is easier to learn new terms containing already known word parts—for example:
Appendectomy—the word root append refers to “appendix” and the
suffix -ectomy means “surgical removal.” So appendectomy means “surgical
removal of the appendix.”
Hysterectomy—the word root hystero means “uterus.” Given that -ectomy means
“surgical removal,” hysterectomy means “surgical removal of the uterus.”
Some words also contain a prefix, which comes at the beginning of the word and, like a suffix, alters its meaning. In defining words, the general rule is to start with the suffix, then add the prefix (if present), and finally
TABLE  Medical Terminology Word Parts
Term Using
Word Part Description
Word root Base meaning of
the word
Suffix Ending of the word;
alters the meaning of the word root
Prefix Beginning of the word;
alters the meaning of the word root
Combining vowel
Placed between the word root and suffix to ease pronunciation
Word Part Term Meaning
Colostomy Colo- = colon; -stomy = to cut (or create) a new opening
Colostomy = to cut a new opening for the colon
Hematology Hemat- = blood; -ology = study of
Hematology = study of the blood
Tachycardia Tachy- = rapid; cardi- = heart; -ia = condition of
Tachycardia = condition of rapid heart(beat)
Cardiologist Cardi- = heart; o- = combining vowel to ease pronunciation;
-logist = specialist in knowledge of Cardiologist = specialist in the knowledge of the heart
Copyright © 2019 by McGraw-Hill Education
Chapter  Medical Terminology and Abbreviations 