Industrial Engineering for Science Consuming Industry. Part 1. Tutorial

Form of individual student work: problem solving

Methods of control: checking, interviewing

Tasks and topics: Certified quality control. International certification practice. Certification problems existing in construction enterprises. International standards indicated in ISO 9000 quality standards series and in QS-9000 system on quality control and quality provision. Quality auditing.

Form of individual student work: preparation for test paper. Methods of control: test paper

8. Evaluation System for Ongoing Student Performance and Intermediate Attestation Following the Discipline Study 1. Incoming control

Each correct answer is equal to 1 point. Maximum number of points is 10.

2.Answering the questions to control individual students work: 10 points for each performed task (recitation, problem-solving task, case study, task) (maximum number of tasks that the student is able to perform during the class is from 0,5 to 1, consequently, maximum number of points for one class is from 5 to 10). Maximum number of points for one semester (5 classes) – 50 points.

3.Colloquium:

For each correct answer – 5 points. Maximum number of points is 10. 10 points - the work is done without mistakes, reasonable

conclusions are made, calculations are given.

8-9 points – insignificant errors are made in calculations, the conclusions have to be supplemented;

6-7 points – mistakes are made in calculations, conclusions are not

full;

1-5 points – rude mistakes are made in calculations, there are no conclusions.

8. Test paper:

For each correct answer – 5 points. Maximum number of points –

10.

10 points – the work is done correctly, reasonable conclusions are made, calculations are given.

8-9 points – insignificant errors are made in calculations, the conclusions have to be supplemented;

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6-7 points – mistakes are made in calculations, conclusions are not

full;

1-5 points – rude mistakes are made in calculations, there are no conclusions.

1. Final testing.

For each correct answer - 0,5 points. Maximum number of points –

20.

9. Ranking System of Master Student Performance

Ranking System of Master Student Performance is used to estimate student progress in the «Reliability Engineering. Quality Management» discipline.

The total ranking of the discipline is comprised of:

On-going assessment:

Practical works: 50 Incoming testing: 10 Colloquium: 20 Final test paper: 20 Total: 100

10.Educational Technologies Including Interactive Technologies

Discipline «Reliability Engineering. Quality Management» consists

of lectures, practical classes as well as individual student work.

The following educational technologies are to be used in discipline «Reliability Engineering. Quality Management»:

-discussions

-team work (brainstorming in a group) – joint students activity supervised by the leader aimed at solving general task (problem solving, studying the situation thoroughly) combining forces and dividing responsibilities between the group members.

-individual brainstorming

-task analysis;

-case –method –problem solving in real situations taking place in a particular professional field, finding best ways of their solution.

-problem-based learning – encourage students individual learning, necessary to solve particular problems.

-problem solving

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Individual work requires making a report and making a presentation during practical classes as well as doing the tasks (analytical tasks, case studies) provided by the professor in accordance with the topic supplementing the main course.

11.Internet resources

1.www.cool4ed.org

2.www.oapen.org

3.www.collegeopentextbooks.org

4.www.oercommons.org

5.www.doabooks.org

6.www.coursera.org

7.www.edx.org

8.www.khanacademy.org

9.www.futurelearn.com

10.http://ocw.mit.edu

12.Teaching aids and tasks for students

Module / Unit 1. Reliability Engineering in the Organization and Management System of Science Intensive Companies in International Economy Conditions (8 hours).

The topic of the practical class 1.1.: Introduction to the reliability theory. The main notions and categories of the reliability theory. The test based on the lecture materials and results discussion with the Master’s students. The test includes 10 questions arranged by a professor (or by a program in random order).

Examples of tests:

1. …… is the science that develops methods of control and systems reliability. Dialectical method is the foundation for its development as it gives the scientists full understanding of complex phenomena.

a)theory of reliability *;

b)theory of relativity;

c)theory of probability;

d)theory of risk-management.

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2.Object characteristic to preserve in prescribed limits of time all the parameter indices and its ability to fulfill the required functions in standard conditions of its application, maintenance, storage and transportation:

a)durability;

b)stability;

c)reliability*;

d)vitality.

3.The matter that is intended to have some purpose, which is studied on the aims, design, production and operation stages of the research.

a)Subject;

b)Product;

c)Object*;

d)System.

4.Reliability is …

a)internal characteristic of an object, that is set to it during production and is shown through its operation;

b)object characteristic to preserve all indices in the fixed limits that characterize its ability to perform the required functions in standard conditions of application, maintenance, storage and transportation;

c)characteristic which draws no conclusions without object observation in the cause of time;

d)all the answers are right*.

5.Regarding science intensive systems the system reliability …

a)is the moment when the system reaches the definite level of selfprotection (for the fixed time period and describes kinetic equilibrium);

b)represents reproducibility of motion in the cause of its development the ability to reproduce efficient action tending to selfprotection*;

c)characterizes the motion “preservation” in the cause of innovative development;

d)all the answers are right.

Central Questions

Notion «reliability». Terms: «stability», «durability», «risk management», «vitality», «reliability management». Levels of reliability management.

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Methodological Recommendations

It is necessary to stress the difference in meaning of the term «reliability» from the terms «stability», «durability» and «vitality». It is important to study mechanism of organization transfer from one state to another considering the aims of management. (in order to increase efficiency in functioning in terms of international competition).

It should be noted that the reasons for this organizational transformation is the efficient industrial risk management and it used to be the key process in reliability engineering in terms of science intensive enterprise innovative development. Practically any modification of the enterprise leads to a number of risks changes and as a result influences the company’s reliability. Therefore the reliability engineering efficiency starts its formation on the stage of engineering the system for innovative industrial risk management that is of great importance for science intensive industries in terms of international competition.

Tasks for Individual Students Work.

Individual work is to be done in the form of lecture notes. The written work should contain the main definitions, units and principles which are indicated in the following federal standards:

1.GOST R 53470-2009 Industrial product reliability. Terms and definitions.

2.GOST R 27.001-2009 Industrial product reliability. Reliability management system. Fundamental principles.

3.GOST R 27.003-90. Industrial product reliability. Content and general rules for reliability requirements. Applied reliability theory.

Topic 1.2. Engineering and reliability management of science intensive productions in terms of international competition.

1.2.1.Reliability elements and levels of modern science intensive

companies.

1.2.2.Features of science intensive companies reliability assessment in terms of international competition.

1.2.3.System approach in reliability engineering in modern conditions. Institutional approach in reliability management in terms of international economics.

1.2.4.Structural approach in reliability management system formation of science intensive companies innovative development in international environment.

The topic of the practical class: 1.2. Engineering and reliability management of science intensive productions in terms of international

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competition. Written paper. Outline reliability elements for the set science intensive companies and define reliability engineering features in accordance with the outlined elements, suggest possible ways to increase reliability of science intensive productions using institutional, structural and system approaches in terms of international competition.

Master’s students are suggested to choose a science intensive enterprise that has international marketing experience as an object of their research. (For example, OJSC “Tatneft”, OJSC “Rosneft”, “Nestle” Ltd, and etc.). Using theoretical materials the students have to elicit reliability elements, make hierarchy of these elements, describe functional links and analyze the tools and management actions that can be implemented on the site to increase science intensive industry in terms of international competition, as well as considering development features of the organization and specific features of national economics be able to suggest possible ways to increase reliability of science intensive productions using institutional, structural and system approaches in terms of international competition, give reasons for the answer. The work is to be done individually. Computer class is required with access to the Internet.

Central Questions

Defining science intensive company reliability. Reliability elements eliciting within the set company. Influence of the environment on the science intensive companies reliability when choosing management mechanisms.

Methodological Recommendations

It should be noted that the process of the reliability elements eliciting is interconnected with the main lifecycle stages of the enterprise, specific features of its development and dynamic of the environment changes.

In the course of the topic study, using institutional, structural and system approaches it is necessary to define which factors influence the science intensive enterprise management reliability in international environment.

Tasks for Individual Students Work

Individual work is to be done in the form of lecture notes which have to contain the following information:

1.Synthesis of low complexity systems with the prescribed

reliability.

2.Estimating sensitivity indices (functions) of systems reliability.

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3. Increase of science intensive enterprise management system reliability using efficient forms of risk management.

Topic 1.3. System Analysis and reliability assessment of science intensive productions with different types of redundancy.

1.3.1.Redundancy, ways of redundancy, creating group and individual redundancy.

1.3.2.Methods of reliability calculation in engineering. Fault tree

method.

1.3.3.Functional management indicators; readiness indices, recovery probability exponential distribution, complex duration indices.

The topic of the practical class: 1.3 System Analysis and

reliability assessment of science intensive productions with different types of redundancy. Master’s students are to make analysis and quality assessment of reliability on the chosen science intensive enterprise using indices of management, readiness, reliability, duration, innovation and vitality when doing business in different international markets.

Master’s students are suggested to choose a science intensive enterprise that has international marketing experience as an object of their research. (For example, OJSC «Tatneft», OJSC «Rosneft», «Nestle» Ltd, and etc.). Using theoretical materials the students have to use indices of management, readiness, reliability, duration, innovation and vitality when doing business in different international markets. The work is done by creative groups of 2-3 people in each team, group division can be performed by the professor. Computer class is required with access to the Internet.

Central Questions

Redundancy. Ways of redundancy. Creating group and individual redundancies. Renewable and nonrenewable elements.

Methodological Recommendations

It is necessary to study thoroughly the processes, forms and types of redundancies, as well as engineering reliability methods after redundancy implementation because more often redundancy allocation is caused by the system faults.

It is obligatory to understand the difference of the terms «nonrenewable» and «renewable» element. Nonrenewable is the element that cannot be renewed in definite situation. Renewable is the element that can be renewed under the same conditions. Referring to it reliability indices for different elements of the system are to be studied.

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Tasks for Individual Students Work

Individual work is to be done in the form of lecture notes which have to contain the following information:

1.Definition of reliability indices of technical elements.

2.Definition of complex index of renewable elements.

3.Definition of reliability indexes of redundant systems.

Topic 1.4. Diagnostics of the reliability management system of science intensive companies innovative development in the conditions of international environment.

1.4.1.Reliability management of science intensive companies’ innovation development.

1.4.2.Control of technical conditions in management system. Types of control. Types of failures and fault localization.

1.4.3.Diagnostics used to monitor the management system of science intensive enterprises and their innovative reliability based on industrial risks management in innovative engineering.

1.4.4.Industrial risks management in innovative engineering of science intensive companies and their efficiency assessment.

The topic of the colloquium: 1.4. Diagnostics of the reliability management system of science intensive companies innovative development in the conditions of international environment. Master’s students are to assess reliability of the innovative projects based on the risk management of science intensive companies from different countries with different vitality levels as well as to project a set of management measures used to increase innovation reliability taking into account international conditions and give reasons for their decisions.

Students perform the work individually. Specialty and organization position the students are to choose by themselves.

Tasks for Individual Students Work

Individual work is to be done in the form of lecture notes which have to contain the following information:

1.Engineering systems reliability and technology risk.

2.Risk analysis.

3.GOST R 27.302-2009 Industrial product reliability. Fault tree

analysis.

4.Event tree construction and calculations of event probability.

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Module / Section 2. Quality Management in the Organization and Management System of Science Intensive Companies in the International Environment

Practicum 2.1 Quality Management in the Development Strategy of Science Intensive Productions in the Conditions of International Competitions. Making the practicum in written form. For the given science intensive companies it is necessary to develop organization policy in the area of quality, to justify mechanisms of its development considering specifics of an activity as well as to determine the role of this policy in the implementation of the primary strategic and operation tasks of an enterprise with the consideration of its international liaisons.

The Master’s students are offered to select a science intensive company as a study object (for example, OJSC «Tatneft», OJSC «Rosneft», «Nestle» Ltd. etc.), which carries out its activities in the international market. Using theoretical material, it is necessary to develop the quality policy for an enterprise and 2-3 quality assurance objectives on its basis, to determine methods and criteria of measurement and analysis of the describes processes, to for the mechanisms of policy development, considering specific activities of an enterprise. Other tasks are to determine the influence and importance of this policy in the implementation of primary strategic and operation tasks, considering its specific international activities, to offer possible activities for the improvement of quality strategy of an enterprise. Students are supposed to form creative groups of 3-4 persons to carry out this work. The practicum requires a computer class with Internet connection. The results are provided in the presentation.

Central Questions

The concepts of «quality» and «quality management». Principles, functions and mechanisms of quality management. Deming Cycle.

Methodological Recommendations

It is necessary to put emphasis on the complex meaning of the term «quality management». It is necessary to form complex understanding of the strategy formation mechanism and the principles of quality policy development to increase operation efficiency in the international competition conditions.

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Example of Task Accomplishment

Organization’s Slogan: «Approval of Clients is the Best Advertisement»

Organization Mission «TD Stroydizainproekt»

is the constant improvement of quality of provided services and products, reduction of order accomplishment time, assurance of clients satisfaction through high qualification of employees as the basis for the efficient development of the organization.

PURPOSES IN THE AREA OF QUALITY:

1.Enhancement of company’s competitiveness through continuous growth of the quality of its services.

2.Responsibility for the quality of services provided to a Client.

3.Formation of Company’s image as satisfying modern business requirements and providing top class services.

4.Setting the priority of high quality of services in all the areas of Company’s activities.

5.Trust of the Clients to a high quality service provider.

6.The basis for Company’s activities is the responsibility of each employee for high quality of provided services and work with contractors.

MAIN TASKS IN THE AREA OF QUALITY:

1.Continuous development of work methods.

2.Increase of the number of offered services.

3.Attraction of new Clients by the services, which are competitive by all the parameters.

4.Support of sustainable psychological climate in the company, allowing each employee to find the most efficient solutions of his or her tasks.

5.Steady enhancement of business qualification and professional training of employees.

6.Satisfaction of the requirements of Clients within the shortest possible time.

7.Constant development of a quality management system, thus increasing Company’s competitiveness.

8.Work with the suppliers of the highest quality products.

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