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English for crisis management. Учебное пособие

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3.5.2 Find English equivalents for the following Russian word-groups given below. They will help you understand the text:

- произойти, иметь место;

- быть в хорошем состоянии;

- похитить заложника;

- проводить пресс-конференцию;

- транслировать видео;

- найти кого-то жестоко убитым;

- удерживать заключенных;

- многонациональные силы;

- выстрелы в голову и грудь.

- по всему миру.

- to hold a press conference;

- to take place;

- gunshot wounds to the head and chest;

- worldwide;

- to find sb murdered;

- to broadcast a video;

- to be in good condition;

- to hold prisoners;

- to abduct hostages.

- multinational force.

3.5.3 There are five paragraphs in the text. The headings given below cover the main issues of the text. Arrange them in the order they come in the text

1 One hostage found murdered

2 Press conference of the survivors

3 Circumstances of kidnapping

4 Rescue of surviving hostages

5 Kidnappers' demands (требования)

3.5.4 Translate the following sentences into Russian

-The four visitors were about 100 metres from the entrance to the mosque … when they were abducted.

-In an Arab video the kidnappers claimed the hostages were spies.

-One of the hostages was found killed by gunshot wounds to the head and chest.

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-The three surviving hostages were rescued.

-More than a month passed until the next word from the kidnappers.

3.5.5 Work with dates:

a)write the following dates as they are given in the newspaper item and business

papers:

- the twenty-eighth of January; - the ninth of May;

- the first of September; - the fourth of July;

- the twenty-fifth of December.

b)write the following dates in traditional spelling:

1955; 1812; 2010; 1147; 1743; 2001.

3.5.6 Find the synonyms for the words from the box:

state; kill; chance; visit; free; worldwide.

1)say, claim, declare, announce;

2)opportunity, possibility;

3)in the whole world, all over the world, throughout the world;

4)murder, assassinate;

5)rescue, save;

6)come to see, call on sb, drop in.

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3.5.7 Translate the following sentences into English using the active vocabulary of the text

- Журналист был похищен (to be abducted) вооруженными бандитами

(gunmen).

-Террористы взяли в заложники двадцать человек.

-Освобожденные поблагодарили солдат за спасение.

-Глава делегации сделал заявление для СМИ.

-В марте была проведена пресс-конференция, посвященная освобождению заложников.

3.5.8 Retell the story about the kidnapping in Baghdad in seven-eight sentences

4 Unit 4. Crisis Management

4.1 Pre-text exercises

4.1.1 Practise the reading of the following words:

- fraud;

- cease;

- issue;

- perceive;

- accuracy;

- ensure;

- processes;

- crucial;

- nonetheless;

- continuity;

- consequence.

- contingency.

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4.1.2 Memorize the following words and word-groups from the texts of the unit:

A

fraud - мошенничество;

computer hacking - взлом компьютера;

environment contamination - загрязнение окружающей среды; sexual harassment - сексуальное домогательство

B

inevitable - неизбежный; unlike - в отличие от; resposible - ответственный; nonetheless - тем не менее; impact - воздействие, влияние;

essential basics - основные положения; issue - вопрос, проблема;

framework - основа, структура чего-либо; in conjunction with - в сочетании с …; implementation - выполнение;

ownership - собственность; accuracy - точность;

stakeholder - заинтересованная сторона, совладелец; consequence - последствие;

continuity planning - планирование непрерывных действий; contingency planning - планирование непредвиденных действий; prompt (adj) – безотлагательный.

4.1.3 Check up the meaning of the following verbs:

- respond to;

- encourage;

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- undertake;

- contain;

- reflect;

- provide;

- affect;

- ensure;

- confirm;

- indicate;

- prove;

- cause;

- fail.

- cease.

4.1.4 Translate the following words and word-groups into Russian:

a)act, action, to take an action, a prompt action, to activate, to activate the plan;

b)situation, crisis situation, dangerous situation, to face a situation;

c)crisis, effective crisis management, the aim of crisis management, crisis management framework, an expert in crisis management, essential basics of crisis management, crisis management team.

4.1.5 Transform Active constructions into Passive according to the model

Model: Active - They should start recovery procedures at this point. Passive - Recovery procedures should be started at this point.

-Experts in CM can manage or sometimes foresee crises.

-The CM framework must reflect existing lines of communication.

-Crises may affect many organizations.

-The corporation had to face the crisis situation.

-The team members should perform all the functions.

4.1.6Translate the Passive constructions into Russian paying attention to the models

4.1.7Put five types of questions to the following sentences (general, special, alternative, disjunctive and a question to the subject of the sentence)

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-Crisis Management is a discipline within the broader context of management.

-The field of Crisis Management deals mainly with man-made crises.

-The Crisis Management should be dealt with as an operational management issue.

4.2 Text A Crisis Management

4.2.1 Read the text, translate it and do the assignments that follow

Crisis Management is a discipline within the broader context of management. CM consists of skills and techniques required to assess, understand and cope with any serious situation, especially from the moment it first occurs to the point that recovery procedures start.

The field of CM deals mainly with man-made crises, such as computer hacking, environmental contamination, executive kidnapping, fraud, product tampering, sexual harassment and workplace violence. Unlike natural disasters, man-made crises are not inevitable. They do not need to happen. For this reason, the public is extremely critical of those organizations that are responsible for their occurrence. Why do crises occur in the first place, and what can be done to manage them better before, during, and after their occurrence. Nonetheless, even with the best of frameworks and the best of preparations, not all crises can be prevented.

This even is true for those crises that we know with almost complete certainty will occur. But the impacts of all crises can be lessened if one has a detailed understanding of the "essential basics" of CM. While not all crises can be foreseen, all of them can be managed much more effectively if we understand and practise the best of what is humanly possible.

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4.3 Assignments

4.3.1 Answer the following questions

1 What is Crisis Management?

2 What does the field of Crisis Management mainly deal with? 3 What crises are included into the category of man-made ones? 4 Man-made crises are not inevitable, or are they?

5 What is the most important problem of Crisis Management?

6 Why is it necessary to know the "essential basics" of Crisis Management?

4.3.2 Complete the following sentences using the text

-CM is a discipline within … .

-The field of CM deals mainly with … .

-man-made crises are not inevitable.

-… the public is extremely critical of those organizations … .

-… not all crises can be prevented.

-But the impacts of all crises can be lessened … .

4.3.3 Pick out the sentences from the text close in meaning to the following ones

-As a subject studied at university Crisis Management is part of General Management.

-Man-made crises are different from natural disasters in that they can be avoided or prevented.

-The bad influence of crises can be less strong if people know how to control them.

-The sphere of CM studies human-caused crises.

-What do crises happen, to begin with?

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4.3.4 Find the sentences in the text with the following words and word-groups. Translate these sentences into Russian:

-the broad context of management;

-the field of CM;

-for this reason;

-essential basics;

-to manage effectively;

-to cope with a serious situation;

-to be responsible for crises’ occurrence;

-to know with certainty;

-the best of what is humanly possible.

4.3.5 Match the words or word-groups to their Russian equivalents:

- fraud;

- природные бедствия;

- man-made crises;

- подделка изделия;

- product tampering;

- загрязнение окружающей среды;

- sexual harassment;

- сексуальное домогательство;

- environmental contamination;

- мошенничество;

- workplace violence;

- взлом компьютера;

- computer hacking;

- кризисы, связанные с деятельностью

 

человека;

- executive kidnapping;

- насилие на рабочем месте;

- natural disasters.

- похищение администратора.

4.3.6 Give the opposite of the following using negative prefixes in/im/ir/un/mis/non:

-possible;

-complete;

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-certainty;

-understand;

-true;

-essential;

-responsible.

4.4 Speaking

4.4.1 Comment on the following statements

-Crisis Management is a discipline within the broader context of management.

-The impacts of all crises can be lessened if one has a detailed understanding of the "essential basics" of CM.

-Man-made crises are not inevitable.

4.4.2 Retell the text in detail using the following phrases:

-I think;

-I don’t think so;

-In my opinion;

-I’m sure;

-As far as I know;

-I’m of the opposite opinion.

4.5 Text B

4.5.1 Read the text and suggest a title for it

Crisis management consists of methods used to respond to the reality of crises such

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as a Crisis Management Plan. It is believed that the crisis should be dealt with as an operational management issue that is being undertaken in extreme circumstances. The crisis management framework for response is normally based on existing management structures and responsibilities. It must also reflect existing lines of communication, both within the company, and with other organizations which may be affected. This approach, when developed in conjunction with the operational managers, will confirm ownership of plans and prepare the proposed framework for practical implementation.

The primary aim of crisis management is to do the following:

Respond to what is happening now without wasting time on getting 100 percent accuracy on the cause of the crisis. This may prove impossible, in any case.

Assess the situation from inside and outside the organization as all stakeholders might perceive it.

Identify the immediate consequences and get ahead of them.

Take direct actions to contain the damage spread (this includes reputation, brand protection and so on).

Identify and activate obvious features of the business continuity plan which are needed to cope with.

Encourage decision makers to take prompt actions.

4.5.2 Find in the text the answers to the following questions

1 What does Crisis Management consist of?

2 How should the crisis be dealt with?

3 What is the CM framework for response based on?

4 What is the primary aim of CM? Name the items included.

4.5.3 Give English equivalents of the following word-groups:

-абсолютная точность;

-прямые последствия;

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