EASE 4.3 User’s Guide & Tutorial

Exporting License Keys

From time to time you may want to Export (move) a License Key from your computer to another computer.

To Export a License Key, in the Register/Licensing by File window click on the Import/Export tab to open the window shown below.

Exporting a License Key from your computer (we’ll call it the Source computer) to another Computer (referred to as the Target computer in the program) is a multi-step procedure:

1.First, you must load EASE and EASE Guard on the Target computer and obtain its Reference File. Open EASE on the Target computer and go to Register/Licensing by File and Import/Export to open the window shown above; click on the Create Reference File button. This will generate the Target computer’s .ERF Reference File; follow the prompts to save it to a logical location. Then transfer (move) it to your computer.

2.Open EASE Guard in your computer (the Source computer) and go to the Import/Export window and click on the big Export License button. This will open an Open File dialog window; browse to the .ERF Reference File you just created, select it and click on Open. This will link the Reference File to your computer’s License Key and generate a .ELF Ease License File. Follow the prompts to save it to a logical location and then transfer (move) it to the Target computer.

3. Return to the Import/Export window on the Target computer and press the Import License button to open an Open File dialog box. Browse to the .ELF File, select it and then click on Open to install the License Key on the Target computer.

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Chapter 1: Installation and Registration

Terminating (Removing) License Keys

There are two ways to remove a license key from your computer to prevent its being lost while you upgrade your operating system or when you are replacing it with a new computer. This protects you from losing your License Key in the transition. Remember, any change in your computer’s operating system will be detected by EASE Guard and the link between your computer and the License Key will be broken.

The recommended way, and the simplest way, is to Upload your License Key to the ADA site and then Download it after your system is upgraded or Download it onto your new computer. To do this, open EASE and go to Register under the Help pull down menu and click on the Upload button.

If you have problems uploading the License Key, you can also officially terminate it. To terminate your computer’s License Key, select the

Terminate folder under the Register/Licensing By File window. Then press the Terminate Licence button.

This will open a Save File window. Enter a logical location for the file and then click on Save. A Send E-mail Now prompt will appear. If you are running Outlook, clicking on Yes will send the Termination file to ADA. If you don’t have direct access to the web or the e-mail template doesn’t open, Save the file and then use a computer that has E-mail capabilities to E-mail it to licence@ada-acousticdesign.de. Be sure to tell ADA why you have sent the Termination file to them and ask them to place a replacement key in your file.

Remove License

The Remove License button in the Terminate window is used only to correct licensing problems resulting from software or hardware errors. Don’t use it unless you are having problems and you are told to use it by ADA or the Renkus-Heinz support staff. Don’t use it without our knowledge and consent, as it will remove all licensing information from your computer and complicate the task of recovering a lost License Key.

Protect Licence

For those who want to maintain tight control over their EASE License Keys, EASE 4.3 includes a Protect Licence feature. It is accessible under the Help pull down menu.

Protect Licence, when activated, removes the EASE Guard License Control program from the computer without removing the License Key. This makes it impossible for the user to access the EASE website to upload or download additional License Keys or to export the key to another computer.

Program Updates

The development staff at ADA is constantly updating the EASE program. The latest updates are stored on the ADA site and can easily be downloaded by any licensed EASE user having access to the web. Open the Help pull down menu and select Ease Update to connect to the ADA download portal.

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EASE 4.3 User’s Guide & Tutorial

Speaker and Material Database Updates

The latest updates to the loudspeaker and wall material databases are also available to you. Selecting DataBase Update from the Help pull down menu will open the Update Manager. The down arrow allows you to select either the Speaker or the Material database for review.

Clicking on Check Base Status and Compare With Web Catalog will compare the database on your computer with the ADA maintained database and produce a listing of the data files that are missing and/or have been updated. All you need to do is the check the files you want to download.

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Chapter 1: Installation and Registration

Recovering Lost License Keys

At some point in time through no fault oy your own you may lose a License Key. Your hard drive will crash and burn, someone unfamiliar with EASE will decide to reformat your computer without your knowledge or some other unforeseen event will occur.

When this happens, it is important that you get in touch with ADA and ask for a replacement as soon as possible. Don’t wait until you have an urgent need to use the program

Recovering a lost EASE or EASE JR license key is a relatively simple process , but it usually takes at least 24 hours as each request is personally reviewed.

Open EASE/EASE JR on any machine that has both EASE and EASE Guard installed.

Select Create Status Report from the Help pull down menu.

Create Status Report will gather all the computers licensing files into a single EASE40Info.Zip file that you can send to ADA along with a request for a replacement license key.

Note: If the EASE program won’t open, go to Start/All Programs/EASE/Tools and click on Create Status Report to activate it.

Selecting Create Status Report will open the familiar Window’s “Save” screen giving you the opportunity to save the file under another name and/or to choose a different file location.. We suggest you accept the default name and location. Clicking on Save will open the dialog screen shown below.

If you are using Outlook as your e-mail client, clicking on Yes will open an e-mail template addressed to ADA with the .info file attached.

If you are not using Outlook you may have to create a new e-mail to ADA and attach the .info file to it. The automatic send routine does not work on all e-mail clients.

The e-mail should be sent to licence@ada-acousticdesign.de. Be sure to explain in the body of the e-mail what has happened and ask for a replacement license key. Otherwise, ADA won’t know why you sent the info file to them. You should hear from them within a working day.

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EASE 4.3 User’s Guide & Tutorial

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