372
.pdfLecture 2. OBJECTS, STATES, PROCESSES
Science cannot be mistaken in things, it can be mistaken in understanding things.
V. Libkneht
There are a lot of different subjects and phenomena around an individual: stones, air, water, light rays, plants, animals, electric and magnetic fields.
The world is entire and indivisible, and there are no separate objects there. An individual cannot comprehend everything entirely so he perceives the world piecemeal. Invented images come up to our mind – objects, working with which an individual is in metaphysical world reflected the physical world. In this world we apply such methods of cognition (research) as similarity, experiment (mental ones inclusive), abstraction, deduction, induction.
An object is everything an individual`s activity is aimed at in order to modify, create or research.
An object has many different characteristics, so there is a question emerged to choose that feature of an object which defines it completely. Taking any feature as a substantial one is relative; in one problem these features will be substantial, in the other the same features will be minor. Substantial features of an object are revealed in one case but while circumstances are changed those features can become minor. Studying the properties of object, processes, defining relationship between them in any branch of knowledge is the fundamental part of researcher`s activity.
The notion “state” is treated as a point which moved either intentionally or under random processes beyond or within it in multidimensional object state space. There are two way to describe the object state – either to introduce it in an abstract model or by measuring its backbone parameters. In the first case the results of observation on external object parameters are processes with the corresponding methods in order to
13
get either polynomial or functional representation of interaction by input shift change or output. In the second case the measurement results of internal parameters are entered in matrix - line which the state of the object is judged on. Thus, the notion “state” is connected with the static characteristics of an object.
The notion “process” is considered as the transition of the object from one state to another. All the bodies and phenomena of a physical world are in continuous movement, change and development. Observations show that changes happen in a definite sequence. For example, a planted seed comes through the stages of a sprout to a blooming or fructiferous plant. Certain stage of development can be observed both in the world of animals and in public processes, for instance goods and services have a certain life cycle. The notion “process” defines the dynamic characteristics of an object.
The lecture plan of meaning orgraph is given in table 2.
|
|
|
|
The lecture plan of meaning orgraph |
|
|
Table 2 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Objects, states, processes |
Lec. |
C/W |
|
AWS |
||||
1 |
2 |
3 |
|
4 |
||||
|
Notion “object” and its description |
|
|
|
|
|||
|
|
External description of object |
|
|
|
|
||
|
|
|
Hypothetic, verbal (linguistic), abstract description : |
|
|
|
|
|
|
|
|
the model of “black box” |
|
|
|
|
|
|
|
|
|
Functioning Law and translation algorithm |
|
|
|
|
|
|
Internal description of object |
|
|
|
|
||
|
|
|
Object components properties |
|
|
|
|
|
|
|
|
|
Interrelationship, multifunctionality, hierarchical |
|
|
|
|
|
|
|
|
patterns, ergatical patterns, emergent patterns. |
|
|
|
|
|
|
|
Description of relationship between object |
|
|
|
|
|
|
|
|
components |
|
|
|
|
|
|
|
|
|
Graphical description |
|
|
|
|
|
|
|
|
Matrix description: connection, incidence matrix |
|
|
|
|
|
|
|
|
Multiple description |
|
|
|
|
|
|
Objects in management |
|
|
|
|
||
|
|
|
Leader: knowledge, abilities, skills |
|
|
|
|
|
14 |
|
|
|
|
End of Table 2
1 |
2 |
3 |
4 |
||||
|
|
|
|
Knowledge of subject field and its concepts, |
|
|
|
|
|
|
|
knowledge of IT, ability to make decisions, skills |
|
|
|
|
|
|
|
of analytical and technical work |
|
|
|
|
|
|
Personnel as an object in management |
|
|
|
|
|
|
|
Organization as an object in management |
* |
|
|
|
|
Notion of state |
|
|
|
|||
|
|
Description of object state through its external |
|
|
|
||
|
|
parameters |
|
|
|
||
|
|
|
Lagrangian model, method of finite difference, |
|
* |
|
|
|
|
|
method of lowest squares |
|
|
|
|
|
|
Description of object state through its internal |
|
|
|
||
|
|
parameters |
|
|
|
||
|
|
|
Matrix - line values of backbone parameters of an |
|
|
|
|
|
|
|
object |
|
|
|
|
|
|
|
|
Point in multidimensional object state space |
|
|
|
|
|
Classification of states |
|
|
|
||
|
Notion “process” |
|
|
|
|||
|
|
Theoretic aspects of the notion “process” |
|
|
|
||
|
|
|
Interrelationship between the notion of process and |
|
|
|
|
|
|
|
state |
|
|
|
|
|
|
|
Notion of discrete process and its representation with |
|
|
|
|
|
|
|
Markov process with discrete time |
|
|
|
|
|
|
Organization as set of processes |
* |
|
|
Total
Bibliography list for students` autonomous work [13, 22, 32].
Checklist questions
1.Give the definition of hypotheses and suggest an example.
2.Give the example of verbal description of an object.
3.What is the sense of abstraction?
4.Give the definition of model. Give the examples of models you know.
5.Clarify the sense of hypothetical description of object.
6.What is the sense of the abstract model “black box”?
7.Give the definition of emergent pattern. Suggest an example.
15
8.Give the example of object state in management.
9.Give the example of graphical description of relationship between components.
10.Give the example of matrix description of relationship between components.
11.Draw up a connection matrix with the graphical relation schema specified.
12.What is the difference between connection and matrix?
13.What is the difference between method of lowest squares and Lagrangian method?
14.Give the definition of Markov discrete process.
15.Compile a glossary of terms, supported the sense-conveying components of lecture meaning orgraph.
Lecture 3. ORGANIZATION AS AN OBJECT
IN MANAGEMENT
Nothing can be said about the depth of a puddle until you find yourself in it.
Miller Law
The term “organization” is treated in two ways:
•on the one hand it means an action directed to doing some job or the process (assembly for example); there are lots of processes in an organization (actions), directed at achieving a goal;
•on the other hand the term “organization” means an object which is integral, made up of parts implementing functions differed from the function of the whole unit.
So an organization is the order, coordination of the interactive in space and time processes of more or less differentiated parts, stipulated by its structure.
16
The dominant features of an organization are: the goal available (goals), aggregate of functional conditions (status) and roles, rules regulating the relationship between roles, as well as formalization of considerable part of targets and relations.
Organization as a science was defined by the Russian scientist A. A. Bogdanov; he considered Organization as a metascience as regards to specific organizational sciences, which establishes common functioning rules and principles of entire formations at an abstract level [6]. Later the basic concepts of organizational theory were defined in the works of scientists working in different field of knowledge: in biology – L. v. Bertalanffy; in mathematics – W.R. Ashby and N. Wiener; in economics – R.L. Ackoff. The research result of these scientists made foundations of cybernetics, system approach and thus to consider organization theory in close link with these sciences is reasonable. Cybernetics studies the laws of system operation, connected with perception, memorization, processing, exchange of information, using it to manage them. System approach is methodology of scientific cognition, the basis of which being research of objects as systems.
The object of research in the organization theory is targets and functioning laws of societal organizations, kinds of their organizational structures, interaction with external environment, ways to improve and develop societal organizations.
The lecture plan of meaning orgraph is given in table 3.
|
|
|
The lecture plan of meaning orgraph |
|
|
Table 3 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Organization as an object in management |
Lec. |
C/W |
|
AWS |
|||
1 |
2 |
3 |
|
4 |
|||
|
Organization: organization theory and its components |
|
|
|
|
||
|
|
Cybernetics, system approach |
|
|
|
|
|
|
Targets of an organization |
* |
|
|
|
||
|
Organization structure description |
|
|
|
|
||
|
|
Organization structure |
* |
|
|
|
|
|
|
Job description |
|
|
|
|
|
|
|
|
General targets of job description |
|
|
|
|
|
17 |
|
|
|
|
End of Table 3
|
|
|
|
|
|
1 |
|
|
2 |
3 |
4 |
|
|
|
|
Rational division of labour, choosing right |
|
|
|
||||
|
|
|
|
personnel and its positioning, consolidation of |
|
|
|
||||
|
|
|
|
office discipline, increase of organization |
|
|
|
||||
|
|
|
|
efficiency |
|
|
|
|
|
|
|
|
|
|
Special objectives of job description |
|
|
|
|
|
|||
|
|
|
|
Development of organizational and legal grounds |
|
|
|
||||
|
|
|
|
for office activities of personnel, increase of |
|
|
|
||||
|
|
|
|
employees` amount of responsibility for work, |
|
|
|
||||
|
|
|
|
guarantee of |
objectivity on employees` |
rating, |
|
|
|
||
|
|
|
|
settlement of disputes |
|
|
|
|
|
||
|
|
|
Job |
functions, |
competence |
requirements, |
|
|
|
||
|
|
|
qualification requirements |
|
|
|
|
|
|||
|
Description of an organization functional structure |
|
|
|
|
||||||
|
Classification of an organization |
|
|
|
|
|
|||||
|
|
Classification of organizations on integration principle |
|
|
|
||||||
|
|
Classification of organizations on setting up mode |
|
|
|
|
|||||
|
|
|
Types of organizations |
|
|
* |
|
|
|||
|
|
Classification of organizations on nature of activity |
|
|
|
||||||
|
|
Classification of organizations on public functions |
|
|
|
|
|||||
|
Laws of an organization |
|
|
|
|
|
|
||||
|
|
Laws of the first level (general laws) |
|
|
|
|
|
||||
|
|
|
Laws of synergy, self-preservation |
|
|
|
|
|
|||
|
|
|
Law of ontogenesis: law principles |
|
|
|
|
|
|||
|
|
Laws of the second level |
|
|
|
|
|
||||
|
|
|
Laws of equality of analysis and synthesis |
|
|
|
|
||||
|
|
|
Law of composition and proportion: principles of |
|
|
|
|||||
|
|
|
law. |
|
|
|
|
|
|
|
|
Total |
|
|
|
|
|
|
|
Bibliography list for students` autonomous work [6, 14, 15, 21, 25].
Checklist questions
1.Give the definition of cybernetics.
2.Explain the scope of concept “mission of an organization”.
3.Explain the essence of information description of an organization.
4.Explain the essence of information description of an organization.
5.What are reasons, modes put as basics of organization classification?
18
6.Who was the founder of theory of organization?
7.What does cybernetics study?
8.Give the definition of problem. What problems does a manager solve?
9.Explain the notion “synergy”. Give the example.
10.Explain the notion “law”.
11.What is a sense of equality of analysis and synthesis?
12.What is a sense of principles of law of ontogenesis?
13.What is a sense of principles of law of composition and proportion?
14.What is a sense of system approach?
15.Give the definition of structure. Give the example.
16.Give the example of regression model.
17.Explain the essence of method of "decision matrix".
Lecture 4. GOAL OF AN ORGANIZATION
When one doesn`t know what landing stage he steers his course, not a wind will be fair.
Seneca
The analysis of a definite goal and the notions related (expediency, intentionality, goal-formation) shows that the notion “goal” has different nuances from ideal aspirations to end results obtained within a time interval, and all that depending on the level of object cognition.
Organizations of different types can have different goals, for example, the goal of a business organization is to maximize profit and sometimes it can bring to pay increase. State-run organizations don`t strive for profit, but they are cared about expenses.
In divisions of an organization as well as in an entire organization there is a need to elaborate goals. The divisional goals of different organizations, having similar activities will nearer between each other, than divisional goals within one organization dealing with different activities.
19
The goals determined should the status of a law for the organization and its divisions. However the goal should be changes due to the dynamism of the internal parameters and the environment.
There are two ways to change a goal:
the way depending on the environment and the matters in an organization. Under the way good knowledge of environment parameters is required and thus this way is rather difficult. The preferred one is the second way;
the way of systematic pro-active change of goals.
The kernel of systematic pro-active change of a goal is in the development of itemized short-term goals according to the long-term goal. On achieving short-term goals new long-term ones are developed, where the changes in the environment of direct and indirect influence are taken into consideration. On the basis of new long-term goals short-term ones are defined, on achieving them new long-term goals being developed. Under such iterative process achieving long-term goals fails as they are regularly altered. However, there is a constant long-term goal orientation in an organization and a regular adjustment of a course of actions is done new circumstances and opportunities beingtaken into consideration.
The lecture plan of meaning orgraph is given in table 4.
|
|
|
The lecture plan of meaning orgraph |
|
Table 4 |
||
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
Goal of an organization |
|
Lec. |
C/W |
AWS |
|||
1 |
|
2 |
3 |
4 |
|||
|
Types of object goals |
|
|
|
|
||
|
|
Formal (mission), operational, operating |
|
|
|
||
|
|
Goals of object growth |
|
|
|
|
|
|
|
|
Goal of rapid growth (function with increasing |
|
|
|
|
|
|
|
increment), goal of steady growth (linear |
|
|
|
|
|
|
|
increasing function), goal of |
growth reduction |
|
|
|
|
|
|
(function with decreasing increment) |
|
|
|
|
|
Two ways to adjust a goal |
|
|
|
|
||
|
Requirements to the goals of organization |
|
|
|
|||
|
|
|
|
20 |
|
|
|
End of Table 4
1 |
2 |
3 |
4 |
||||
|
|
Accuracy of wording, feasibility, flexibility, |
|
|
|
||
|
|
measurability, compatibility, acceptability |
|
|
|
||
|
Four phases of goal-taking |
|
|
|
|||
|
|
Environment effect and effect of inner parameters of |
|
|
|
||
|
|
an object on defining a mission and goals, revealing |
|
|
|
||
|
|
system-formation parameters of an object |
|
|
|
||
|
|
Setting up a hierarchy of goals (structuring) |
|
|
|
||
|
|
|
|
Tree of goals |
|
|
|
|
|
|
Bringing the goals up to executing officers |
|
|
|
|
|
|
|
Major directions of setting up goals |
|
|
|
|
|
|
|
Profitability, position within external environment, |
|
|
|
|
|
|
|
productivity, diversification |
|
|
|
|
|
|
|
External environment of organization |
* |
|
|
Total
Bibliography list for students` autonomous work [3, 4, 5, 6, 30].
Checklist questions
1.What is the role of goals in the life of an individual?
2.What is the purpose of your going to the educational institution (university, academy, institute, college)?
3.Whatisthedifferencebetweenanoperationalgoalandaformalgoal?
4.What is the reason for organization to consider and apply the goal of growth reduction?
5.What is way an organization takes external environment into consideration?
6.How does an organization take its internal parameters into account?
7.What is the kernel of setting up a hierarchy of goals?
8.Give the example of a tree of goals.
9.Whenistheprocessofgoaldecompositionended?Givetheexample.
10.What are the criteria if setting up goals?
11.Compile a glossary of terms, supported the sense-conveying components of lecture meaning orgraph.
21
Lecture 5. STRUCTURE OF AN ORGANIZATION
In any hierarchy every employee has a trend to reach his own level of incompetence.
From Parkinson's laws
Structure is an abstract notion, reflecting different aspects of either
designed or researched object. If to consider:
the flow of documentation, it is said about informational structure (documents circulation of an organization);
objectives, functions, it is said about functional structure;
technique of an object, it is said about technical structure;
morphology of an object, it is said about organizational structure. There are informational, financial, tangible flows within organizational structure.
Key notions of organizational structure are elements (components, authorities) and relationship between them. Components of the structure are workers of an organization (leaders, experts, office workers), departments, workshops, areas, management personnel. Organizational structure of an organization represents the frame where certain objectives and functions are reached. So, foe example, Human resource department solves the problem of finding the right person for the right position both for current needs and for strategic purposes; engineering department solves the problems of improving the quality of production.
The lecture plan of meaning orgraph is given in table 5.
22