- •Contents
- •Передмова
- •Unit 1. Career. Business plan Career Choices – 4 Steps to a Fulfilling Career
- •1. Understand Yourself
- •2. Understand Your Options
- •3. Connect Your Information
- •4. Make it Happen
- •Ten ways to improve your career
- •What Is Career Planning?
- •225 West 70 Street
- •Your Name
- •What is Electronic Commerce?
- •How make online business more successful?
- •What is e-commerce?
- •Explain the differences between such types of e-commerce as: Customer to Business and Business for Customer.
- •Worry for retailers as web shopping clicks into place
- •Format of formal email
- •Sample of email
- •Unit 3. Companies
- •Types of companies
- •Departments
- •A matter of choice
- •Start-up and growth
- •Unit 4. Teamworking
- •Meeting techniques
- •Types of Meetings.
- •Informing Meetings
- •Team role are specific and interdependent
- •In the office…
- •Unit 5. Selection. Job advertisements ... Rather than complaining, take some advice from Jim Rohn: “Things will get better for you, when you get better.”
- •Job adverts How to design and write effective job advertisements - tips and techniques
- •Job adverts no-nos
- •Alternative job advertising and recruitment methods
- •Exit interviews - responsibilities, process and outcomes
- •Sample Cover Letter
- •Unit 6. Managing people
- •Who are the people?
- •Personal Characteristic
- •The world of work
- •Unit 7. Employee ralations
- •Employee relations seeks to:
- •To meet these goals, the employee relations staff provide the following functions:
- •What is employee relations
- •What is Employee Relations?
- •Interesting fact:
- •A conflict which was handled well
- •A conflict which was handled badly.
- •Conflict Resolution – Effectively Handling Conflict
- •Routing claim
- •1147 Akron Road, Wooster, Ohio 44691-6000, 330 264-6464, www.Rubbermaid.Com
- •Unit9. Dealing with customers
- •Proactive Customer Service
- •Overcoming Obstacles
- •Personal Touch
- •Reliability
- •6 Keys to Improving Your Team’s Customer Service Skills
- •2. Look at every touchpoint
- •3. Improve your customer interactions
- •4. Enhance your customer service strategy
- •5. Make sure your reps are engaged
- •6. Give your customers a way to provide feedback
- •Vocabulary
- •Unit 10. Human resources department
- •Human resources staff training
- •Identification
- •Role and importance of human resources
- •Unit 11. Work with documents. Planning and structure
- •Speaking Speak about the importance of well-organized system.
- •The 13 Documents You Need to Start Your hr Department
- •1. Start with job profiles
- •2. Use the profiles to create a hierarchal structure of your company
- •3. Create a business staffing plan
- •4. You need a system
- •5. Devise a salary structure document
- •6. Create a compensation and benefits document
- •7. When do your employees get time off?
- •8. A way to measure performance
- •9. Travel and Expenses Tracking
- •10. Time and Attendance is as important as you make it
- •11. The end of the road
- •12. Training and Development
- •13. Job Description Template
- •Managing Information Efficiently
- •Benefits of Human Resources Document Management:
- •Task. Warning Notice to an Employee for Unsatisfactory Performance Template
- •Unit 12. Public relations
- •Public Relations
- •Unit 13. Advertising Many a small thing has been made large by the right kind of advertising.
- •What is advertising?
- •Importance of advertising
- •Managing advertising decisions
- •Brand history
- •Unit 14. Types of presentations. The main elements of public speech
- •Delivery Tips
- •Unit 15. Negotiating
- •The art of negotiating
- •Different kinds of negotiations
- •Internal negotiations
- •Clever tactics for brilliant young managers
- •Some advices
- •Unit 16. Manager
- •Kinds of managers
- •Top managers
- •Middle Managers
- •First-line managers
- •What is Memorandum?
- •Unit 17. Information management
- •How about now?
- •Information technology is speeding up business decision-making and creating a real-time economy, says Ludwig Siegele
- •Instant gratification
- •Unit18. Data. Information. Knowledge
- •Information
- •Learning - from the individual to the organisation
- •Forms of information
- •Data. Information. Knowledge
- •Information:
- •Teleconferencing and videoconferencing
- •Unit 19. Communicating information
- •Planning and Structuring Your Document
- •Unit 20. Great ideas. Information processing
- •Ferrari attraction
- •If all goes to plan, Florida’s sweetest and juiciest oranges will soon grow in Punjab.
- •2015, Local officials estimate.
- •Million Dollar Homepage
- •Business meetings
- •Identify the purpose of the meeting.
- •If the meeting was routine and informal, follow it up with a memorandum summarizing the major points of the meeting. For more formal meetings, prepare and distribute minutes.
- •Unit 21. Information resources
- •Background information resources
- •Almanacs
- •Bibliographies
- •Biographical resources
- •Internet
- •How Does Human Resources Get Previous Employer Information?
- •Complete the sentences (Active or Passive Voice). Use Simple Past.
- •20. Complete the sentences (Active or Passive Voice). Use Future I.
- •Tools and Techniques of Information Distribution
- •Publication distribution
- •Banners
- •Chalking
- •Signage Standards
- •1. More isn’t always better.
- •2. Know your audience.
- •3. Integrate multimedia.
- •4. Create a buzz.
- •5. Take advantage of seo.
- •6. Use reports to your advantage.
- •Choose the correct tense (Simple Present or Present Perfect Progressive).
- •7. Fill in the correct tense (Simple Present or Present Perfect Progressive).
- •Some Principles of Data Protection
- •Regulated data
- •Confidential data
- •Public data
- •How is data breached?
- •Insecure Practices
- •Data Protection Good Practice Physical security
- •Computer security
- •Unit 24. Mass media
- •Mass Media
- •Professions involving mass media
- •Questionnaire
- •Unit 25. Internet as a source of information
- •Web users going to Wikipedia for news
- •Unit 26. Information society
- •Information Society
- •Write sentences in present perfect simple.
- •Write questions in present perfect simple.
- •Ask for the information in the bold part of the sentence.
- •Unit 27. Information war
- •Keynotes: information war, degradation of information, information transport, information protection, information manipulation, information collection, Information disturbance
- •Information Warfare: What and How?
- •Defining Information Warfare: Easier Said than Done
- •Weapons of Information Warfare
- •Information Collection
- •Information Transport
- •Information Protection
- •Information Disturbance, Degradation, and Denial
- •Conclusions
- •Information Manipulation
- •What is information?
- •What is information warfare?
- •Unit 28. Archives, library, museum as source of scientific information
- •The Role of Archives, Libraries and Museums in our Life
- •Museums Are Popular
- •Museums Serve the Public
- •Museums Are Community Anchors
- •Museums Partner with Schools
- •Test Yourself! Unit 1-3
- •Unit 4-6
- •Unit 7-9
- •Unit 10-12
- •Unit 13-16
- •Unit 17-18
- •Unit 19-26
- •Unit 27-28
- •Audioscripts
- •Interview 1
- •Interview 2
- •Business Correspondence
- •Internal Memo
- •Business english vocabulary Writing Business Letters
- •Business english vocabulary Writing Business Letters
- •Business english vocabulary Telephone
- •Business english vocabulary Presentations
- •Business english vocabulary Presentations
- •Useful Phrases and Vocabulary (Glossary)
- •Grammar tenses
- •Passive voice
- •1. Ellie will take the children to school.
- •In each of these sentences underline who or what is doing the action (the agent).
- •Infinitive
- •Irregular verbs
- •List of References
- •Gerund – ing infinitive - to
- •It is cold. – Холодно. (обставина в укр.) Двері закриті. - The door is closed.
Unit 1. Career. Business plan Career Choices – 4 Steps to a Fulfilling Career
By Lisa Mc Grimmon
Understanding how to make smart career choices is a life skill that everyone needs. The decisions you make about your career have a profound effect on every aspect of your life. The more good knowledge and resources you have to make informed decisions, the more control you’ll have over your career and your future.
Unfortunately, plenty of people believe that career choice is a onetime event that happens naturally, without a lot of thought, sometime in early adulthood when you’re about to leave high school or apply to post-secondary programs. Smart career management actually happens across your lifetime, and we continue to make consequential career choices over the years.
Whether you are looking for a new job, aiming to take the next step in your current job, completely changing your career or planning your retirement options, you are making career choices, and using good resources and the guidance of a career counselor can help you to make those decisions well.
So often when people find themselves at a career crossroads, the first thing they do is jump right in and create a new resume without putting any thought into what their next steps should be. Smart career management and job search is about so much more than writing a great resume. If you take the time to learn about, think though and act on the four main areas of career management, you will be rewarded throughout your career.
1. Understand Yourself
Your interests, abilities, values and personal needs and realities should all be taken into account in any career decision making process. You spend hours at work, and it impacts your life in many ways. It makes sense that you should be fully informed and aware of your personal needs, strengths and possible challenges before making such profound decisions.
2. Understand Your Options
Do you know how many different career choices are available to you? Both The Dictionary of Occupational Titles (American) and The National Occupational Classification (Canadian) list well over 20,000 different job titles. Unless you have actively explored a variety of career choices, there is a very good chance that there are great career options available to you and you don’t even realize they exist.
3. Connect Your Information
Match your self-knowledge with your understanding of the labor market and possible career options. Once you have developed a good understanding of yourself, you will be able to combine that self-knowledge with your career and labor market research to determine potential career choices that are a great fit for your strengths, preferences and personal needs and goals.
4. Make it Happen
Finally, now is the time to start applying all of your job search strategies. You actually don’t get to the resume writing stage until step four. When you have made a well-informed career choice, then you’re ready to make it happen. Making use of good career guidance and resources will help you to acquire the education, skills and experience needed to get the job and learn and implement effective job search strategies.
Avoid taking the “ready, fire, aim” approach to making career choices and job searching. Time spent understanding your needs, researching your career options and developing outstanding job search skills, guided by great career resources, is a powerful investment in your future.
[www.career-iq.com]
Speaking Discuss these questions in pairs.
What are your interests?
What are your skills?
What are your values?
What is your personal style?
What are your goals and dreams?
Think about personal factors which are important for your career choice.
Vocabulary Using the dictionary find correct meaning. Make the sentences with these expressions.
Career in, career as, academic/political etc. career, pursue/embark on/follow a career, make a career out of something, end/ruin someone’s career, a chequered career (sometimes successful and sometimes not), a distinguished/successful/glittering career.
Reading In pairs discuss which three of the ten tips in the article are the most important.
Discuss these questions.
Do you have a career plan?
What is your long-term goal?
What’s the important thing someone should do to succeed in a new job?
What practical advice could you give to someone who wants to getaheadintheir career?