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3. Match the English words with their Russian equivalents:

  1. to make a (long-distance) call оставить сообщение

2) to put through не вешать трубку

3) to hold on (the line) сделать (междугородний) звонок

  1. to call back соединить

  2. to leave a message перезвонить

  3. to be cut off назначить встречу (свидание

  4. to make an appointment разъединить (о телефонном разговоре)

4. Decide which of the verbs fit best in the following sentences. What other verbs could you use instead?

call back/ring back cut off get through

hold on pick up put on put through

1) The phone is ringing. Why don’t you …………………… the receiver?

2) Mrs. Ellis isn’t available at the moment. Can you ………………. later?

3) Is Mary there? Could you …………..her ………………., please?

4) I’m afraid she is with a client, shall I …………you …………to the manager?

5) Are you still there? Oh, good. We must have been ……… for a moment.

6) Mr Green never seems to be in his office. I’ve been trying to ……… to him all morning.

  1. Could you ………………… for a moment. I’ll just find out for you.

5. Complete the open dialogues. Work in pairs.

a) A: Could I speak to Mr. Bell?

B: ….

A: Could I leave a message for him?

b) A: …

B: Hold on, please. I’ll see if he is in.

c) A: Sorry, Mr. Silver is not available. Would you like to leave a message?

B: …

d) A: You’ve got the wrong number.

B: …

A: That’s all right.

e) A: Felco Industries, good afternoon.

B: …

6. Work in pairs. Imagine you are speaking on the phone. Introduce yourself, ask for the person you need and make an appointment with Mr. S.

7. Work in pairs. Play the role of host and visitor. The visitor needs to know how to get to some important parts of your city. Draw a rough street plan for the “visitor” as you explain how to get to each place. Use the words from “Increase your vocabulary”.

B. Eating in a restaurant

INCREASE YOUR VOCABULARY

Can I help you? Could we have the menu/ the bill?

A table for two? Is the service included?

Are you ready to order? How much is that?

We serve very good pizza… Can I pay by credit card/ in cash?

For here or to go? I think I’ll have …

Here’s your bill / change. That was delicious!

1. Samarin and Brown are ordering a meal at the restaurant. Listen to the conversation and fill in the gaps.

Waiter: Good evening. Can I help you?

B.: Good evening. We’d like a table for … .

W.: Certainly. Is this table all right?

B.: That’s fine. Could we have the …, please?

W.: Here you are. (After a while) Are you ready …. ?

B.: Yes. I’d like cod with cheese sauce.

S.: And for me roast lamb.

W.: What vegetables would you … ?

B.: We’ll have some baked potatoes and vegetable salad, please.

W.: That’s … . Would you like to order some wine?

B.: Yes. Can we see the wine list, please? A bottle of French red.

S.: And some white wine.

W. Yes, certainly.

B. Now, Alex, tell me about yourself and how your work is progressing…

2. Work in groups of three. Act out the conversation from ex.1 and continue it using the following phrases: That was delicious.

How about coffee?

Can we have the bill?

Can I pay by credit card/ in cash?

How much is that?

Here’s your change.

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