Деловое письмо / 7H

Head of Administration

Instituto Di Medicina

Viale Bracci

1-610001 Siena

NIHON INSTRUMENTS

12-18 Wakakusa cho

Hagashi-Osaka-shi

Osake-fu

Japan

16 June 19--

Dear Mr. Lotti,

AWB 4156/B2

Thank you for your letter of June 15, concerning late delivery of the above consignment.

We understand that timely deliveries are important for our customers. However, the two orders you mentioned were sent to our factory rather than administrative office at the above address.

We would like to take this opportunity of reminding you that to avoid delay in future all orders should be sent to our office address.

We suppose that this will clarify the situation, and look forward to continue good trading with you.

Yours sincerely,

Hiro Toda

Sales Manager