2. Read the text and answer the questions.

1. What helps Vanessa to keep things organised?

2. What will give Vanessa more time to get involved in other areas of her business?

3. How many McDonald’s restaurants are franchised in the UK?

4. What does the post bring?

5. What is Mystery Diner? What does his work involve?

6. Does Vanessa have any opportunity to share her experience and ideas?

7. What does she usually do in the morning?

8. At what time does she go to bed at the end of every month?

3. Match the word on the right with corresponding definition on the left.

1)	maintenance	a)	written documents containing information about the past
2)	booking	b)	to review and include recent changes
3)	to update	c)	without enough workers
4)	records	d)	keeping equipment in good condition
5)	staff turnover	e)	reservation
6)	short-staffed	f)	the rate at which workers leave the company and new workers are employed to take their places

4. Read the text “One day in my life” and decide if the following statements are true (t) or false (f).

Vanessa Stein starts to organise her day before she gets to work.
In the future Vanessa will continue to work in exactly the same way as she does today.
The majority of McDonald’s restaurants in the UK are not franchises.
Vanessa’s husband did his training after having been accepted as a franchisee.
Every two weeks they receive an independent evaluation of how their business is performing.
If she didn’t have children, she would probably stay longer at work.

Look at these adverbs expressing time from the text ”One day in my life”.

Early morning is always an effort for me.

Recently I’ve been arriving around 8.30 a.m.

Eventually this should give me more time.

I’ve already mastered the computerised accounts.

We are currently eighth in the UK league.

I usually have to work into the early hours.

Sometimes when we’re short-staffed…

5. Match the adverbs mentioned above to their corresponding definitions.

1) not long ago	recently
2) after a long time
3) by or before now
4) at the present time
5) on some occasions but not all
6) on most occasions or in most situations
7) all the time

6. Complete the following sentences about Vanessa Stein by combining the verb in brackets with the appropriate form of used to or to be used to.

1. She used togo (go) to university. (she doesn’t go any more)

2. She _______ (help) her children with their homework.

3. She _______ (chat) with her customers.

4. She _______ (attend) meetings with other McDonald’s franchisees.

5. She ________(work) as a waitress at university.

6. The restaurant ________ (have) fewer seats.

7. She ________ (take) work to do at home.