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  1. When Tim Collins came back home he told his boss about the results of his business trip. Change the direct speech into reported speech. Follow the model.

Model:1. He said:“We have covered everything.” –

He told his boss that they had covered everything.

2. He said:“The meeting was arranged for Monday.” - He told his bossthat the meeting had been arranged for Monday.

Tim said:

  1. “I presented my company’s TV sets to Karim Al-Jabri”.

  2. “The meeting was postponed two days later”.

  3. “Several visitors attended the meeting.”

  4. “I turned down his offer of coffee.”

  5. “Karim Al-Jabri often interrupted our conversation to take calls.”

  6. “I admired the picture in the office.”

  7. “Al-Jabri insisted on giving the painting to me.”

  8. “They asked a lot of technical questions.

  1. Think and discuss:

1.Did Collins know peculiarities of the local business culture?

2. What mistakes did he make?

  1. Why was Collins surprised and disappointed?

  2. Why did he misinterpret the expression “If God pleases”?

  3. What advice would you give a visitor like Tim Collins? Make a list of tips. Remember what modal verb is used to express advice.

3. Study the Useful language box and then role-play the negotiations below.

Useful Language

Starting positions

We’d like to reach a deal with you today.

Right, let’s try to get 10% off their list prices.

Making offers and concessions

If you order now, we’ll give you a discount.

We’d be prepared to offer you a better price if you increased your order.

Refusing an offer

I’m not sure about that.

That’s more than we usually offer.

That would be difficult for us.

Playing for time

I’d like to think about it.

I’ll have to consult my colleagues about that.

Following up the deal

Let me know if there are any problems.

If there are any other points, I’ll e-mail you.

Exploring positions

Can you tell me a little about …?

What do you have in mind?

Checking understanding

What do you mean?

Have I got this right?

If I understand you correctly, …

You mean, if we ordered …, would …?

Are you saying…?

Accepting an offer

Sounds a good idea to me. As long as we…

Good, we agree on price, quantity, discount…

Closing the deal

I think we’ve covered everything.

Great! We’ve got a deal.

Student A

You are a handbag supplier.

Because there is strong demand for your new range of handbags, you want to:

  • Increase your list prices by 20 %

  • Increase your delivery time to three weeks

  • Only offer the buyer a one-year contract

Student B

You are a buyer for a department store

Because the market for handbags is very competitive, you want to:

  • Pay the same price this year as last year

  • Have a shorter delivery time of two weeks

  • Get a three-year contract with the supplier

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