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ЗМІСТ

Вступ …………………………………………………………………………...

4

Theory …………………………………………………………………………..

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1 Part ..…………………………………………………………………………..

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1.1 Getting Acquainted with Yourself………………………………….......

5

1.2 Presenting Yourself…………………………………………………….

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1.2.1 Resume……………….………………………………………..

20

1.2.2 Curriculum Vitae….……………………………………………

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1.2.3 Business Letters in Job Searching……………………………...

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1.2.4 Covering Letter (Letter of Application)………………………..

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1.2.5 Letter of Recommendation (Rec Letter)……………………….

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1.2.6 Interviewing…………………………………………………….

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2 Part .……………………………………………………………………………

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2. 1. Doing Business………………………………………………………..

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2.1.1 Business Telephone Talk…………………………………….....

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2.1.2 Business Correspondence…………………………..…………..

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2.1.3 Contract………………………………………………………....

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Practice…………………………………………………………………………...

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Test I …………………………………………………………………………….

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Test II…………………………………………………………………………….

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3 Part ..…………………………………………………………………………...

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3.1 Supplementary Information...………………………………………....

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3.1.1 Abbreviations.…………………………………………………...

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3.1.2 Incoterms …………………………………..…………………..

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Список літератури……………………………………………………………...

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ВСТУП

Розширення економічних зв’язків України із зарубіжними партнерами робить нагальною потребу не лише у висококваліфікованих спеціалістах з економіки, а й у спеціалістах, які б поєднували у собі економічні знання зі знаннями іноземної мови. Володіння мовою потенційних партнерів стало не лише ознакою досконалої освіти, але й невід’ємною характеристикою сучасного фахівця. Зокрема, згідно з вимогами, що сформульовані у типовій програмі з ділової іноземної мови передбачається набуття майбутнім фахівцем навичок практичного оволодіння іноземною мовою у різних видах мовленнєвої діяльності в обсязі тематики, обумовленої професійними потребами; отримання новітньої фахової інформації через іноземні джерела; користування усним монологічним та діалогічним мовленням у межах побутової, суспільно-політичної, загальноекономічної та фахової тематики.

Метою даного навчального посібника є контроль формування необхідної комунікативної спроможності у сферах професійного та ситуативного спілкування в усній та письмовій формах.

Навчальний посібник містить автентичні матеріали із сучасних довідкових британських та американських видань, фахової літератури та мережі Інтернет.

Даються вивірені на практиці поради щодо найпродуктивнішого пошуку роботи, правильного написання листів потенційним роботодавцям, стандартів написання резюме, автобіографії, рекомендаційного листа, та ін. Наводяться правила усного та письмового ділового спілкування, ведення переговорів та укладання контрактів.

Навчальний посібник складається з трьох частин. Перша частина передбачає ознайомлення з теоретичними поняттями, що пов’язані зі сферою ділового спілкування. Друга частина призначена для виконання контрольних робіт студентами як денної, так і заочної форм навчання. Додаткова інформація щодо специфіки ділового спілкування міститься у третьому розділі.

THEORY

1 PART

1.1 Getting aquainted with yourself

Study the information given below and define your personality type.

Before the final choosing of the profession which seems suitable from the first sight, it is necessary to determine whether this profession matches your personality. For identifying your personality you should know to what type you belong. For this purpose there is the Myers-Briggs Type Indicator (MBTI).

As MBTI determined, there are 16 different types, and every person fits into one of them. That is not to say that people are not all unique, for they certainly are. But they also have a tremendous amount in common. By identifying your personality type will help you to discover and learn how to take advantage of it. The Type system is based on four basic aspects of human personality which we call dimensions. Here they are:

Four Dimensions of Personality Type

How we-interact with the world and where we direct our energy:

(E) Extraverts

Introverts (I)

Are energized by being with other people.

Are energized by spending time alone.

Like being the centre of attention.

Avoid being the centre of attention.

Act, then think.

Think then act.

Tend to think out aloud.

Think of things through inside their heads.

Share personal information freely.

Are more private; prefer to share personal information with a selected few.

Talk more then listen.

Listen more than talk.

Communicate with enthusiasm.

Keep their enthusiasm to themselves.

Respond quickly, enjoy a fast pace.

Respond after taking the time to think.

Prefer breadth to depth.

Prefer depth to breadth.

The kind of information we naturally notice:

(S) Sensors

Intuitives (N)

Trust what is certain and concrete.

Trust inspiration and assumption.

Like new ideas only if they have practical applications.

Like new ideas and concepts for their own sake.

Value realism and common sense.

Value imagination and innovation.

Like to use and develop established skills.

Like to learn new skills.

Tend to be specific and literal; give detailed descriptions.

Tend to be general and figurative.

Present information in a step-by-step manner.

Present information through leaps, in a roundabout manner.

Are oriented to the present.

Are oriented toward the future.

How we make decisions:

(T) Thinkers

Feelers (F)

Step back, apply impersonal analysis to problems.

Step forward, consider effect of actions on others.

Value logic, justice, and fairness; one standard for all.

Value empathy; see the exceptions to the rule.

Naturally see flaws and tend to be critical.

Naturally like to please others; show appreciation easily.

May be seen as heartless, insensitive, and uncaring.

May be seen as overemotional, illogical, and weak.

Consider it more important to be truthful than tactful.

Consider it more important to be tactful as well as truthful.

Are motivated by a desire for achievement and accomplishment.

Are motivated by a desire to be appreciated.

Whether we prefer to live in a more structured world (making decisions) or in a more spontaneous way (taking the information):

(J) Judgers

Perceivers (P)

Are happiest after decisions have been made.

Are happiest leaving their options open.

Have a "work ethics": work first, play later.

Have a "play ethics": enjoy now, finish the job later.

See goals and work toward achieving them on time.

Change goals as new information becomes available.

Prefer knowing what they are getting into.

Like adapting to new situations.

Are product oriented (emphasis is on the completing the task).

Are process oriented (emphasis is on how the task is being completed).

Derive satisfaction from finishing projects.

Derive satisfaction from starting projects.

See time as a finite resource and take deadlines seriously.

See time as a renewable resource, consider deadlines as elastic.

Now when you have estimated your personality according to four dimensions, find and read about your type in the application given below The name of your type must have four capital letters (e.g. ESFJ or INTP)

Remember: knowing the particular strengths and weaknesses of your type can give a tremendous advantage in your job search campaign - starting with research of the vacancy, writing your resume, and participating in a job interview. Being able to focus on your assets will make you a successful job searcher.

The Personality Type Application

1. ENFJPedagogue”(Hamlet)

"The Public Relations Specialist"

ENFJ's are masterful communicators. They are motivated to understand and please others, so they often possess great tact and diplomacy. They enjoy the process of gathering information by meeting and interviewing people. The World of advertising, public relations, and fund-raising is often a satisfying one. ENFJ's establish relationship quickly with clients, customers, and co-workers and can be persuasive and effective agents and recruiters. They are natural and charismatic leaders and enjoy facilitating large and small groups.

ENFJ's are excellent presenters and trainers, can be creative and energetic designers of new programmes and services. They tend to prefer executive positions in small companies where they can have a positive impact, enjoy variety and opportunities to explore new ways of doing things.

Work-related strengths: promote harmony, build cooperation, respect a variety of opinions. Can be good public speakers and facilitate great discussions. Decisive and organized. Natural leaders.

Work-related weaknesses: tend to idealize people. Can make decisions too quickly. May have trouble dealing with conflict and sweep problems under the rug. May take criticism too personally, be inattentive.

Popular occupations in business: corporate/team trainer, executive in small business, fund-raiser, human resources development trainer, PR specialist, recruiter, sales manager, sales trainer, travel agent.