4. Suggested a nsv/ers

   1. ...that connects by sending a signal up to a satellite in space.

   2. „, who Studies both geology and physics.

   3. ... that you cun us* to carry internet signals.

   4. ,„ who is in charge of the PBX and IT at a company. 5. ... where you can goto check your emails on

holiday.

6 ... W h e " alms st eve ryone h a 5 the d ay oft.

14 and 15

6. 19-inch rack

7. blades

8. alarm LED

9. Ethernet port id fan

Yes / Mo

1 ^IV!

jz Ethernet cable and port

Connected / Unconnected

Functional / Wttfi- Ftnctiop-al

3 LAN Hub

Tested j\

&VPN

Visible I Invisible

S Rouler

raised, perforated tiles telecom cable (rays power cables cabinets cold aisle

6 Network Card

Responding i Unresponsive

7 IP address

10.221.44.867

if 2e 3d 4 a 5 g 6j 7 k 8 i 9I1 ЮС lib

8 Pint; Test

Successful / Unsuccessful

lB 2 Л ЗБ 4A 5A 6 Suggested answers

1. ... we wou?d use t he otheг power feed from (he grid.

2. ... the UPS system would kick in ot we would use our own generators.

3. ...they wou Id he stop ped by I h e sec u ri (y g и a rds.

4. ... we wo u Id и se t h e othe r n etwprk PO P.

5. „, t h e (e m pe ra tu re a la rm wo и Id go off.

6. ... we would isolate it and change It straight away. ? „. v/e wo u (d swi tch to t h e rnir го г si te i n

4. certificates

5. worms

6. Spea^r

Switzerland,

8

1. white hat

2. 9 Round Trip Delay

   Acceptable/ Unacceptable

   Qpett/Closed

   Trouble Ticket

   connectivity

   through

   power

   plugged

   hub

   functional tested

   £ router

   9. responding

   10. pc

   и check 12 latency ticket

   Hidden expression: trouble ticket

   OUTPUT

   1. too expensive

   2. "I h ey u se the s a m e со re sets oF tec li no lo gfe s.

   3. They will be successful.

   UNITS

   ping 5weep

3. TCP/IP

iD ? F 3C 4 Mot asked 5 A 6 В

page 39 Starter

Suggested answers 1 advantage:

disadvantage:

advantage:

disadvantage

advantage:

disadvantage:

advantage:

disadvantage:

cheap, English speaking,

well-educated labour

terrorism

new development

flooding

well-connected

near airport

safe

little infrastructure 10

1. worm

2. BotNet U zombies

identity theft keyiogger p harming spyware

a manager all staff security

what can be done ahout the problem 5 using virus scans, spyware scans, changing pa ssword я, loc к i n g roo m s e lc

4 denial of service

1F 2F 3 V 4F 51 6 Г 2 Suggest ed a nswers

Seai rjl у arra nge m ents: CC T V, te nci n g, ba niers, 24- h ou г scr.u ri ty gu a rd s, d afly secu rity che cks, b i Ometri cs between с orn pa rt m e nts

Power: Two separate power feeds, UPS system, generators

ConnectivityrTwo diffeient network POPs, Two different carriers

Most exireme threats: plane crashes, bombs, malicious employees, men in diggers

13

ic 2 f 3a У|b d f>e

14. 1. be a victim

    2. change a password

    3. download a program

    4. open an email attachment

1 open an email attachment ? shred a document 3 scan a lapton /| download a program change a pass worn

6. running a webcast

7. beenav?ci-m

   5. run a webcast

   6. scan afapiop

   7. shred a document

17 Suggested answers ' Under no circumstances give confidential information to an email that claims to come from a bank

^v Ensure thai you change your password regularly "•Do not write dgwn your PIN * Your computer should be scanned regularly for viruses

output

1. increased number of transactions

2. stoc к excha л ge data s e rvers

3. 20,ООО

   5. Seven Days A Week

   6. Managed Service Agreement

   7. On Ал Annual Basis

В

5. Proactive Fault Monitoring 0 Service Fee

   10. Minimum ContractTerm

   11. Same Day Response

   12. Market I eading

   13. Cost -5aving О ppc rt и nil i es ц Twenty-Four Seven

UNIT 6

page^S

Starter suggested answers

Maxland may well want to use managed services

because:

• th ey n ее d a st ron g we b presence. ⁴ Ibev need up-to-date technology.

« IT is not one of their core competencies.

• tbeir IT needs a re complex.

« amanagedse r vice provid er cc u.ld give the m

better servicer, and save money. The Oressing Room is less likely to use a managed services provider because: ⁴ the company is small and the IT requirements are simple.

• the owner may b e re 11 j ctant to spe n<! money.

« so m e IT 0 pera ti ons (acco и nts, pay rol I etc) may be

already caiered for by an accountant, « on t h e othe г ha nd, the owner rn ight outsou rce a

website fcr the store. 6 Soft may not outsource its IT operations because: » 1T skills are one сf its core competencies. « they a I re a dy have crea ti ve a n d tech n i cal pec pie. « the compa ny is rel a tively sma 11. Olympus Zi will p/obably be reluctant to use a managed seivices provider because: » they will be able to have their 1Г needs met by

1 s

5. В

6. В

5. В

6. G

government or military experts. » they need tc maintain t h e high e st two Is of security.

Managed-Silver Reactive- В re nze Proactive-Gold

2

English for 1

Telecoms 1

Retail Week 28

is