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In addition to the core values and behaviours, these behaviours underpin effective performance:

  • You respect the values, human rights and lifestyles of colleagues and customers .

  • You comply with relevant professional standards and codes of practice.

  • You claim expertise only where you have adequate skills and knowledge.

  • You refrain from activities that compromise professional integrity and objectivity.

  • You champion professional ethics across the organisation.

  • You identify and raise ethical concerns where necessary.

Links with other standards and competency frameworks:

Members of the Chartered Institutue of Library and Information Professionals observe their Code of Professional Practice for Library and Information Professionals. See www.cilip.org.uk/professionalguidance/ethics/code.htm

Members of the Society of Archivists observe their Code of Conduct. See www.archives.org.uk/membership/codeofconduct.html

Both documents set out valuable principles which are relevant to everyone working in information and library services,archive services and records management.

Standard B3 – Identify and apply professional codes of conduct and ethics

To meet the standard, you must be able to:

  1. Maintain your current awareness of relevant professional codes of practice.

  2. Explain concisely and clearly where and why professional codes and ethics impact on your work.

  3. Defend decisions taken for professional or ethical reasons.

  4. Identify where the organisation may be operating in ways that contravene relevant professional codes of conduct or ethics.

  5. Provide clear guidance on codes of conduct and ethics applicable to information and library services, archives services and records management functions to colleagues, customers and stakeholders.

  6. Use the appropriate channels for raising concerns about misconduct or unethical behaviour.

  7. Differentiate between personal and professional codes of conduct.

Standard B3 – Identify and apply professional codes of conduct and ethics

To meet the standard, you must know and understand:

  1. The importance of an ethical and value-based approach to information and library services, archives services and records management functions. and how to put this into practice.

  2. The principles of the relevant professional codes of practice.

  3. The ways in which these frameworks apply to the management and development of information and library services, archives services and records management functions services and systems.

  4. The proper relationship between information providers and their customers, both inside and outside the organisation.

  5. The legal requirements that address issues of participation and, in the case of disabled people, the legally required ‘reasonable adjustments which make that right a reality.

Standard B4 – Comply with your employer’s values, policies and procedures

What is the standard about?

Staff working within an organisation need to follow and uphold their employer’s values, standards, policies and procedures in the workplace. Employer practice may also need to be influenced so that it reflects good practice. This standard is about complying with the expectations of your employer and identifying and resolving any tensions between these requirements, professional codes of conduct and the law.

Who is the Standard for?

The Standard is applicable to people in all roles within the workforce.

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