- •Introduction
- •Syllabus
- •Lecture 1
- •Introduction to contemporary business culture. Cultural traditions and business communication style of the usa Plan of the Lecture
- •1. Introduction to contemporary business culture.
- •The usa. Country background.
- •3. Values and attitudes characteristic of the americans
- •4. Business practice in the usa
- •5. Business etiquette in the usa
- •6. Protocol
- •2. Values and attitudes.
- •3. Busines practice.
- •4. Business etiquette
- •5. Protocol
- •2. Values and attitudes.
- •3. Business practice.
- •4. Business etiquette
- •5. Protocol
- •2. Values and attitudes
- •3. Busiess practice
- •4. Business etiquette
- •5. Protocol
- •2. Values and attitudes characteristic of the chinese
- •3. Business practice of china
- •4. Chinese business etiquette
- •5. Protocol
- •2. Values and attitudes characteristic of the japanese
- •3. Business practice in japan
- •4. Japanese business etiquette
- •5. Protocol
- •Theme 1.
- •Introduction to international business culture. Cultural traditions and business communication style of the usa. (2 hrs) Questions
- •Case study
- •Topics for essays.
- •Recommended sources:
- •Case study.
- •Actual case Ending the fh-Fyffes and Pernod-Ricard Disagreement
- •Topics for essays
- •Recommended sources
- •Case study.
- •Topics for essays
- •Recommended sources
- •Case study
- •The Solution
- •Topics for essays
- •Recommended sources
- •Case study
- •Topics for essays
- •Recommended sources
- •Case study
- •Topics for essays
- •Recommended sources
- •Internet sources
- •Questions for credit
- •Glossary
- •Contents
- •Introduction 1
- •Lecture Course
- •Seminar program
Topics for essays
1. The ways to increase the chances for accurate understanding international partners within business communication.
2. Basic differences in Contract Law in common and civil law systems.
3. Religious beliefs that influence Chinese public and business behavior.
Recommended sources
1. Copeland, Lennie, and Lewis Griggs. Going International. New York: Penguin Books, 1985.
2. Harris, Philip R., and Robert T. Moran. Managing Cultural Differences. Houston: Gulf Publishing, 1991.
3. Kennedy, Gavin. Doing Business Abroad. New York: Simon and Schuster, 1985.
4. Moran, Robert T., Philip R. Harris, and Sarah V. Moran. Managing Cultural Differences. 7th ed. Elsevier, 2007.
5. Moran, Philip R„ and William Stripp. Dynamics of Successful Business Negotiations. Houston: Gulf Publishing, 1991.
6. Morrison, Terri, and Wayne A. Conaway. Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries. Adams Media, 2006.
7. Ricks, David A. Blunders in International Business. 4th ed. Blackwell Business, 2006.
8. Victor, David A. International Business Communication. New York: HarperCollins, 1992.
Internet sources
1. http://www.china-embassy.org.
2.http://www.kwintessential.co.uk/resources/global-etiquette/china-country- profile.html
3. http://www.cyborlink.com/besite/china.htm
4. http://www.kwintessential.co.uk/etiquette/doing-business-china.html
5.http://www.worldbusinessculture.com/Business-in-China.html
Theme 6.
Cultural traditions and business communication style of Japan. (2 hrs)
Questions
1. What background information about Japan (history, type of government, language, religion) are you aware of?
2. What are the most distinctive Japanese national characteristics?
3. What is common Japanese business behavior?
4. What are the rules of making appointments and exchanging business cards in Japan?
5. What negotiating strategies of Japanese businessmen do you know? (The importance of intermediary in doing business.)
6. What are the essential points of business entertaining and protocols (greetings, form of address, dress code etc.) in this Asian country?
Case study
An American-Japanese encounter.
A U.S. airplane manufacturer and a Japanese airline company were negotiating the price of some airplanes. The American negotiating team suggested a price. In response, the Japanese were quiet. The American team then lowered the price. The Japanese team again were quiet. The American team lowered the price again. The Japanese team continued to keep silent. In the end, the Japanese team came away from the negotiation with a price lower than they ever expected. The Americans were disappointed because they sold the planes at a very low price.
Topics for essays
Ukrainian negotiation strategies (pace of negotiations, sharing information, decision making, agreements and contracts).
Culture and negotiations.
Comparative overview of Ukrainian and Japanese negotiation culture.
International business negotiations: definition, strategies, outcomes and performance.