- •Face to Face Communication (from International Business English, unit 1)
- •1. 2. Asking questions
- •Do you enjoy your work?
- •Have you met?
- •Around the world
- •II.Basic telephone Training
- •2.1. Spelling Clearly (Unit 10)
- •2.2. Starting the Call (Unit 1)
- •Home task:
- •I. Face to Face Communication (from International Business English, unit 1(1.6, 1.7))
- •1.1. Developing relationships
- •1.2. Developing relationships
- •II.Basic telephone Training
- •2.1. Taking an Address (Unit 11)
- •2.2. The Boss is Out (Unit 2).
- •Conversation Practice
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.1., 2.3))
- •Speaking and writing
- •Abbreviations
- •Letter writing
- •Telephoning
- •Conversation practice
- •Vocabulary List 1
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2., 2.6))
- •The right address
- •It’s in the mail
- •Letter writing
- •Telephoning
- •Conversation practice
- •Unit 2. Arrivals.
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2.B, 2.5. A))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Wrong Number
- •Conversation practice
- •Vocabulary List 2
- •Vocabulary Note:
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2. C, 2.5 b))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Connections
- •Conversation practice
- •Unit 3. Introductions.
- •Home task:
- •Rex cinema
- •Phone Systems
- •III.Conversation practice
- •Vocabulary List 3
- •Home task:
- •Prepositions (Basic Telephone Training, Unit 12)
- •III. Conversation practice
- •Unit 4. Talking about Work.
- •Home task:
- •Vocabulary List 4
- •Abbreviations:
- •Home task:
- •Phone Play
- •III. Conversation practice
- •Unit 5. Asking for Information.
- •Home task:
- •I’d like to Know Your Prices (Telephoning in English, Unit 3)
- •III. Conversation practice
- •Vocabulary List 5
- •Home task:
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Unit 6. Eating Out.
- •Home task:
- •Lesson Plan:
- •I. Letter writing
- •II. Telephoning
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Vocabulary List 6
- •Home task:
- •II. Telephoning
- •Note-taking
- •Listening. Speaking.
- •Dialogue 1.
- •Dialogue 2.
- •III. Conversation practice
- •Unit 7. Appointments.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 7
- •Home task:
- •III. Conversation practice
- •Unit 8. Time Out.
- •Home task:
- •2.6. C. Phone Play
- •III. Conversation practice
- •Vocabulary List 8
- •Home task:
- •C. Phone Play
- •What to say – what to expect Travel arrangements
- •Choose the best answer.
- •III. Conversation practice
- •Unit 9. Meetings.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 9
- •Home task:
Home task:
1. Letter Writing: in Business Letter
Read pp. 52 – 55, answer the questions on pp.55 – 56.
Learn the vocabulary on pp. 56 – 57.
Do ex. 1 p. 58 – 62.
2. Telephoning:
- Learn the vocabulary “What to say – what to expect”
- Do ex. 2.9.
3. Conversation practice: Video Conference
a. Learn the vocabulary of Vocabulary list 6.
b. Be ready to act out the following situation:
- Discuss the restaurant menu with you friend (see Basic Survival, unit 35) and make your order to the waiter. Discuss the meal when you’ve finished eating.
Lesson 14
Lesson Plan:
Letter writing
The right address
Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 4)
Business Letter
Answer the questions on p. 55
Study different types of offer letters on pp. 53 – 55
Go over your home exercise – ex. 1 p. 58 – 62
Vocabulary drill (pp. 56 – 57)
II. Telephoning
A. Listening practice (Basic telephone Training, Unit 20a)
2.1. Write the phone numbers on the tape:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
2.2. Write the numbers you hear:
1. ……………………… 4. ………………………..
2. ……………………… 5. ………………………..
3. ………………………
2.3. Circle the right number:
1. 101 110 111 4. 616 660 666
2. 218 280 880 5. 719 790 729
3. 333 303 323
2.4. Write down the address in the USA from the tape:
………………………………………………………..
………………………………………………………..
………………………………………………………..
………………………………………………………..
B. Getting the Message (Basic Telephone Training, Unit 20 b)
2.5. Listen to the message on the tape and note down the important information.
To ………………………………. …… Date …………………………. From …………………………………. Time …………………………
Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. Message taken by …………………………………………………………… |
2.6. Listen to the message on the tape and note down the important information.
(Basic telephone Training, Unit 18 b)
To ………………………………. …… Date …………………………. From …………………………………. Time ………………………… Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. Message taken by …………………………………………………………… |
C. Phone Play
Student A. You are Mr Lewis of Imperial Motors Ltd. Call Mr Takenashe. You can’t go to the sales meeting on 5th June in Tokyo. You are on holiday in July.
Student B. You are Mr Takenashe’s colleague. Mr Takenashe is in hospital. The meeting is postponed to 10th July.
D.I’d like to Know Your Prices (Telephoning in English, Unit 3)
Go over your home exercise 2.9 from lesson 13.