III. Conversation practice

0. Scan the vocabulary below. Make sure you know the meaning of the words and word-combinations.

Vocabulary List 5

• Excuse me, how can I get to … ?

• Go across/along …

• Cross …

• Go through …

• At the crossroads

• At the street lights

• Go out of …(the hotel, the conference hall)

• Go over the bridge

• Turn left/right / Turn to the left/to the right

• Go up/down the stairs / Go upstairs/downstairs

• On the left/On the right

• It’s the second turning to the right

• It’s the second door on your right

• Go up the street/down the street

• Walk down the street for about three blocks

• It’s a ten-minute walk

• Cross the square to … street

• Turn right/left along … street

• Take a left, then a right

• Turn right/left outside the hotel

• It’s opposite smth (the bank)

• You can’t miss it, it’s right in front of you

• Take a bus N 5

• Get off at the next stop / at the next stop but three

• Can I help you?

• What facilities are there in the …

• Are … provided there?

• Can I leave a message for … ?

• Are there any messages for me?

• Wait up, there are a couple of messages for you

• Here is a fax. It came about an hour ago.

• Here is a phone message. I wrote it down for you

• Did he leave his phone number?

• Can you mail/fax this for me?

• Can you charge it to my room?

• I need to send a fax.

• To organize OHP ( overhead projector) for smb’s presentation

• To use a large seminar room

• To recommend smth (a good restaurant)

• I don’t really care for … (spicy food)

• How about …

• When did the fax/phone message come?

• Was the message clear?

• Can you repeat that? Can you say that again?

• Can you spell that?

• Let me check that.

• Let me read that back to you.

• Does he have your number?

0. Listen to Units 10, 12 of Basic Survival. Do the exercises.

1. Act out the following situation:

Ask the information clerk in the hotel about the following:

• The services the hotel provides

• How to get to some place in the city

Home task:

1. Letter Writing: in Business Letter

• Learn the vocabulary on pp. 40 – 42

• Do ex. 5, ex. 6 (C, D) p. 48 – 50.

1. Conversation practice: Video conference

1. Learn the vocabulary of Vocabulary list 5.

2. Review the vocabulary of Vocabulary lists 1 – 4.

3. Be ready to act out the following situations:

Ask the information clerk in the hotel about the following:

• The services the hotel provides

• How to get to some place in the city

Lesson 12

Lesson Plan:

I. Letter writing

1. The right address

Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 4)

2. Business Letter

• Vocabulary drill (see pp. 40 - 42 of “Business letter”)

• Go over your home exercises – ex. 5, ex. 6 (C,D) p. 48 - 49

II. Telephoning

A. Listening practice (Basic telephone Training, Unit 16a)

2.1. Write the letters you hear on the tape:

1. ……………………… 4. …………………………

2. ……………………… 5. …………………………

3. ………………………

22. Write the telephone numbers on the tape:

1. ……………………… 4. …………………………

2. ……………………… 5. ………………………...

3. ………………………

2.3. Fill in the missing letters:

1. k – d e 4. x z b -

2. b – l x 5. p r – I

3. – o g f

2.4. Circle the correct number you hear on the tape:

1. 80 18 4. 15 60

2. 70 17 5. 30 13

3. 16 60

B. Getting the Message (Basic Telephone Training, Unit 16b)

2.5. Listen to the tape and note down the important information.

TIP: Remember to write down only the important details.

To ………………………………. …… Date …………………………. From …………………………………. Time ………………………… Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. Message taken by ……………………………………………………………

2.6. Listen to the message on the tape and note down the important information.

(Basic telephone Training, Unit 17 b)

To ………………………………. …… Date …………………………. From …………………………………. Time ………………………… Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. Message taken by ……………………………………………………………

C. Phone Play

1. Student A. Call student B. Your name is Mr Bradburn. You want to confirm your appointment tomorrow with Miss Wells.

2. Student B. You are Miss Well’s colleague. Miss Wells is ill. Her appointments are cancelled this week.

D.I’d like to Know Your Prices (Telephoning in English, Unit 3)

2.7. Study the vocabulary below. Make sure you know the meaning of the following word-combinations:

What to say – what to expect