- •Face to Face Communication (from International Business English, unit 1)
- •1. 2. Asking questions
- •Do you enjoy your work?
- •Have you met?
- •Around the world
- •II.Basic telephone Training
- •2.1. Spelling Clearly (Unit 10)
- •2.2. Starting the Call (Unit 1)
- •Home task:
- •I. Face to Face Communication (from International Business English, unit 1(1.6, 1.7))
- •1.1. Developing relationships
- •1.2. Developing relationships
- •II.Basic telephone Training
- •2.1. Taking an Address (Unit 11)
- •2.2. The Boss is Out (Unit 2).
- •Conversation Practice
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.1., 2.3))
- •Speaking and writing
- •Abbreviations
- •Letter writing
- •Telephoning
- •Conversation practice
- •Vocabulary List 1
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2., 2.6))
- •The right address
- •It’s in the mail
- •Letter writing
- •Telephoning
- •Conversation practice
- •Unit 2. Arrivals.
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2.B, 2.5. A))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Wrong Number
- •Conversation practice
- •Vocabulary List 2
- •Vocabulary Note:
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2. C, 2.5 b))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Connections
- •Conversation practice
- •Unit 3. Introductions.
- •Home task:
- •Rex cinema
- •Phone Systems
- •III.Conversation practice
- •Vocabulary List 3
- •Home task:
- •Prepositions (Basic Telephone Training, Unit 12)
- •III. Conversation practice
- •Unit 4. Talking about Work.
- •Home task:
- •Vocabulary List 4
- •Abbreviations:
- •Home task:
- •Phone Play
- •III. Conversation practice
- •Unit 5. Asking for Information.
- •Home task:
- •I’d like to Know Your Prices (Telephoning in English, Unit 3)
- •III. Conversation practice
- •Vocabulary List 5
- •Home task:
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Unit 6. Eating Out.
- •Home task:
- •Lesson Plan:
- •I. Letter writing
- •II. Telephoning
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Vocabulary List 6
- •Home task:
- •II. Telephoning
- •Note-taking
- •Listening. Speaking.
- •Dialogue 1.
- •Dialogue 2.
- •III. Conversation practice
- •Unit 7. Appointments.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 7
- •Home task:
- •III. Conversation practice
- •Unit 8. Time Out.
- •Home task:
- •2.6. C. Phone Play
- •III. Conversation practice
- •Vocabulary List 8
- •Home task:
- •C. Phone Play
- •What to say – what to expect Travel arrangements
- •Choose the best answer.
- •III. Conversation practice
- •Unit 9. Meetings.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 9
- •Home task:
Home task:
Letter Writing: in Business Letter
Learn the vocabulary on pp. 40 – 42
Do ex. 4, ex. 6 (A,B) p. 48 - 49
Conversation practice:
Be ready to act out the following situations:
Ask the information clerk in the hotel about the following:
The services the hotel provides
How to get to some place in the city
Lesson 11
Lesson Plan:
Letter writing
The right address
Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 4)
Business Letter
Vocabulary drill (see pp. 40 - 42 of “Business letter”)
Go over your home exercises – ex. 4, ex. 6 (A,B) p. 48 - 49
II. Telephoning
A. Listening practice (Basic telephone Training, Unit 15a)
2.1. Write the numbers you hear on the tape:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
Circle the correct letter:
1. B G D V 4. X F M S
2. E P C T 5. Z N F X
3. I Q U Y
2.3. Write the year:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
2.4. Punctuation. Write down exactly what you hear:
1. ……………………… 3. ………………………….
2. ………………………
B. Getting the Message (Basic Telephone Training, Unit 15b)
Listen to the tape and note down the important information.
TIP: Remember to write down only the important details.
To ………………………………. …… Date …………………………. From …………………………………. Time ………………………… Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ………………………………………………………………………………..
Message taken by …………………………………………………………… |
C. Phone Play
Student A. Call student B. Ask to speak to Mr Wilson.
Student B. Student A will call you. Ask for his name. Mr Wilson is out until 4 o’clock.
I’d like to Know Your Prices (Telephoning in English, Unit 3)
Listening
Task 1. Listen to the two telephone conversations on the cassette. While you are listening, complete the table below.
Call |
Caller |
Called person/company |
Caller interested in |
1 |
|
|
|
2 |
|
|
|
Task 2. Listen to the calls in Task 1 again. Take notes on the note pads:
_____________ WORLDWIDE _______ BANK
|
-
Asian Travel Messages