3. Phone Play

   1. Student A. Call student B. Ask to speak to Mr Smith.

   2. Student B. Student A will call you. Ask his name. Connect him to Mr Smith.

III. Conversation practice

A. Act out the following situations:

- Ask your colleague about his/her job and answer questions about your job.

- Act out the conversation between Daniel Conway and Isabelle Pelletier.

B. Watch Unit 5. Asking for Information of Video Conference.

Unit 5. Asking for Information.

Ron Jacobs, receptionist.

• Receptionist: Good morning, Mr. Jacobs. Can I help you?

• Ron: Good morning. Yes. Could you tell me when the swimming pool is open?

• Receptionist: Between 7:30 a.m. and 9:45. p.m.

• Ron: I see. And what about the health club?

• Receptionist: The same.

• Ron: And what facilities are there exactly in the health club?

• Receptionist: There is a weights room, a sauna and a jacuzzi.

• Ron: Great. And are towels provided there?

• Receptionist: Yes, they are.

• Ron: Thank you… Oh, er, can I leave a message for Daniel Conway?

• Receptionist: Oh, of course… Here you are.

• Ron: Which room is he in?

• Receptionist: Room 124… Are you staying in the hotel for dinner tonight, Mr. Jacobs?

• Ron: No, I’m dining out tonight, thank you.

* * *

Isabelle, information clerk.

• Isabelle: Oh, excuse me. I need to send a fax. Is there a fax machine that I can use?

• Clerk: Yes, there’s one in the Business Centre.

• Isabelle: Where is that, please?

• Clerk: Let me show you on this map. Now we are here… Go across the lobby through these doors, and along the corridor. Go up the stairs to the first floor, turn left, and it’s the second door on your right.

• Isabelle: Thanks. So, it’s across the lobby, through the doors, along the corridor, turn left …

• Clerk: Up the stairs, turn left, and it’s the second door on your right.

• Isabelle: Can I take this?

• Clerk: Of course.

• Isabelle: Thank you.

• Clerk: Oh, and the fax machine’s on your right as you go through the door, next to the photocopier.

• Isabelle: OK. Thanks.

• Clerk: You are welcome.

* * *

Ann Richards, Bob Davis

• Bob: Did you organize the OHP for Peter’s presentation?

• Ann: Yes, I did.

• Bob: Which room is he going to use?

• Ann: 12D, the largest seminar room.

• Bob: Fine. How many chairs are there in the room?

• Ann: 25.

• Bob: Good… Now, the conference dinner is on …

• Ann: Friday.

• Bob: Yes, Friday. How much champagne did we order?

• Ann: Five cases.

• Bob: How many bottles is that?

• Ann: 60.

• Bob: Fine.

* * *

Daniel Conway, information clerk

• Daniel: Hello, do you have a list of restaurants in the area?

• Clerk: Yes, we do, sir. Here it is.

• Daniel: Thanks… What’s La Dolce Vita like?

• Clerk: It’s very popular. It’s usually quite crowded.

• Daniel: I think we’d like some place quieter. Can you recommend a good restaurant?

• Clerk: Well, the Taj Mahal has a good reputation.

• Daniel: That’s Indian, isn’t it?

• Clerk: Yes, it is.

• Daniel: Uh, I don’t really care for spicy food.

• Clerk: How about the Shogun? It’s Japanese.

• Daniel: Now, that sounds good. Is that near here?

• Clerk: It’s about a five minute walk.

• Daniel: Can you tell me how to get there?

• Clerk: Yes… Go out of the Conference Center and over the bridge. Cross the square to Broad Street, turn right along Broad Street, and the restaurant is on your right, opposite the bank.

• Daniel: Thanks a lot.

• Clerk: Not at all.

B. Act out the following situation:

Ask the information clerk in the hotel about the following:

• The services the hotel provides

• How to get to some place in the city