- •Face to Face Communication (from International Business English, unit 1)
- •1. 2. Asking questions
- •Do you enjoy your work?
- •Have you met?
- •Around the world
- •II.Basic telephone Training
- •2.1. Spelling Clearly (Unit 10)
- •2.2. Starting the Call (Unit 1)
- •Home task:
- •I. Face to Face Communication (from International Business English, unit 1(1.6, 1.7))
- •1.1. Developing relationships
- •1.2. Developing relationships
- •II.Basic telephone Training
- •2.1. Taking an Address (Unit 11)
- •2.2. The Boss is Out (Unit 2).
- •Conversation Practice
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.1., 2.3))
- •Speaking and writing
- •Abbreviations
- •Letter writing
- •Telephoning
- •Conversation practice
- •Vocabulary List 1
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2., 2.6))
- •The right address
- •It’s in the mail
- •Letter writing
- •Telephoning
- •Conversation practice
- •Unit 2. Arrivals.
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2.B, 2.5. A))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Wrong Number
- •Conversation practice
- •Vocabulary List 2
- •Vocabulary Note:
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2. C, 2.5 b))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Connections
- •Conversation practice
- •Unit 3. Introductions.
- •Home task:
- •Rex cinema
- •Phone Systems
- •III.Conversation practice
- •Vocabulary List 3
- •Home task:
- •Prepositions (Basic Telephone Training, Unit 12)
- •III. Conversation practice
- •Unit 4. Talking about Work.
- •Home task:
- •Vocabulary List 4
- •Abbreviations:
- •Home task:
- •Phone Play
- •III. Conversation practice
- •Unit 5. Asking for Information.
- •Home task:
- •I’d like to Know Your Prices (Telephoning in English, Unit 3)
- •III. Conversation practice
- •Vocabulary List 5
- •Home task:
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Unit 6. Eating Out.
- •Home task:
- •Lesson Plan:
- •I. Letter writing
- •II. Telephoning
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Vocabulary List 6
- •Home task:
- •II. Telephoning
- •Note-taking
- •Listening. Speaking.
- •Dialogue 1.
- •Dialogue 2.
- •III. Conversation practice
- •Unit 7. Appointments.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 7
- •Home task:
- •III. Conversation practice
- •Unit 8. Time Out.
- •Home task:
- •2.6. C. Phone Play
- •III. Conversation practice
- •Vocabulary List 8
- •Home task:
- •C. Phone Play
- •What to say – what to expect Travel arrangements
- •Choose the best answer.
- •III. Conversation practice
- •Unit 9. Meetings.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 9
- •Home task:
Do you enjoy your work?
You’ll hear four people talking about their work:
Listen to each speaker and answer these questions:
What is the speaker’s job?
Where does he or she work?
Listen to each speaker again and note down your answers to these questions about their work:
What does each speaker enjoy or find rewarding?
What does each speaker find annoying or frustrating?
Ask your partner these questions:
Which of the jobs that you have heard about would you most like to do yourself? Why?
Which would you least like to do? Why?
Have you met?
A. Listen to the three conversations. You’ll hear some people meeting and being introduced to each other.
B. Here are some useful expressions you can use in such situations:
Good afternoon. May I introduce myself? My name’s Alex White and I’m the new …….
Good morning. My name’s Brown. I’ve got an appointment with Mr. Green at 11 o’clock.
How do you do. I’m Chris Grey. Pleased to meet you.
Hello! I’m Pat Black. I’ll just let Mr. Green know you’re here.
Ms. Smith, I’d like you to meet Mrs. Jones. Mrs. Jones is from ………
Hello, sandy, have you met Rita Clarke? She’s our new …………..
Did you have a good journey? Is this your first visit to ………….
How do you do. I’ve been looking forward to meeting you.
Hello/Hi. Nice to meet you.
Mr. Evens, have you met Ms Lucas? She’s from ………….
Morning, Eddie. Do you know Jo Gibson, our new …………..
Yes, I think we’ve met before. Glad to see you again.
Yes, we’ve met in ……….., didn’t we? Nice to see you again.
That’s right. Hello again. How are you?
Yes, it was last summer, I think. How are things?
Would you like some tea/coffee?
Would you like something to drink?
C. The class is divided into two teams: if you are in the A team, look at File 1 at the back of the book on page … If you are in the B team, look at File 7 on page …
Around the world
What do you call someone who comes from each of these countries? The first two are done for you as examples:
Someone from Scotland is a Scotsman or a Scotswoman.
Someone from Italy is an Italian.
Someone from Wales is …………..
Someone from …………………….
Australia Canada the USA India
Pakistan Sweden Norway Saudi Arabia
France New Zealand Japan Holland
B. Make a list of the following:
5 Latin American nations 5 African states
5 countries of the Middle East 5 Asian countries
5 countries in Eastern Europe
What languages are spoken in these countries?
II.Basic telephone Training
2.1. Spelling Clearly (Unit 10)
Repeat these letters after the tape:
(pay) [ei] |
(see) [i:] |
(left) [e] |
(eye) [ai] |
(go) [ou] |
(queue) [u:] |
(bar) [a:] |
a h j k
|
b c d e g p t v z-US |
f l m n s x z-GB |
i y |
o |
q u w
|
r |
Practice spelling. Listen and repeat after the tape.
ROAD LANE STREET WAY CLOSE
Tip: for EE say double E or E…E
Use this international Spelling Alphabet as a guide:
A – Amsterdam J – Jerusalem S – Santiago
B – Baltimore K – Kilogram T – Tripoli
C – Casablanca L – Liverpool U - Uppsala
D – Denmark M – Madagascar V – Valencia
E – Edison N – New York W – Washington
F – Florida O – Oslo X – X – ray
G – Gallipoli P – Paris Y – Yokohama
H – Havana Q – Quebec Z – Zürich
I – Italy R – Roma
Listen to the tape and fill in these application forms:
1. 2.
-
Family Name:
Family Name:
Forename(s):
Forename(s):
Place of Birth:
Place of Birth:
3. 4.
-
Family Name:
Family Name:
Forename(s):
Forename(s):
Place of Birth:
Place of Birth:
