- •Оглавление contents
- •Общие сведения
- •Unit 1. Making contacts Warming up
- •Appointments Warming up
- •Language input
- •If the person called is not available
- •If the number is wrong
- •Arriving at the Company Warming up
- •Language input
- •Introductions
- •Small Talk Warming up
- •Language input
- •Listening
- •Unit 2. Company’s structure Warming up
- •If you are still studying:
- •If you are already working:
- •Big and Small Companies Warming up
- •Language input
- •Company’s Structure Warming up
- •Company Structure
- •Language input
- •Entrepreneurs Warming up
- •Listening
- •Unit 3. Contracts and their performance Warming up
- •Language input
- •11 February 1992
- •1001 Pacific Boulevard
- •Vessel Port of Loading
- •To Withdraw or to Change
- •Listening
- •Unit 4. Marketing Warming up
- •Advertising Warming up
- •Giving a Presentation Warming up
- •A Word From Your Public Relation Officer Warming up
- •Listening
- •Unit 5. Negotiating Warming up
- •Types of Negotiation
- •Preparing to Negotiate
- •Reaching Agreement Listening
- •Language input
- •Listening
- •Language input
- •Payments Warming up
- •Language input
- •Finance and The Company Warming up
- •Unit 7. Problems at work Warming up
- •Six Rules for Good Customer Service
- •Language input
- •Listening
- •Bibliography
Language input
Ex. 4. Learn the new words and word combinations, which will help you to describe the company organization. Consult the dictionary if you don’t know the meaning.
The most common verbs for describing structure: |
to consist of to be made up of to be composed of |
to include to contain to be divided into |
Other verbs frequently used to describe company organization: |
to be in charge of to support / to be supported by to be accountable to |
to be responsible for to assert / to be asserted by |
E x. 5. Describe the following organization chart in about 100–150 words.
Ex. 6. Find the logical order of airline starting procedure.
1. Advertise for baggage handlers, skycaps and counter personnel as your airline enters the last month of preparations.
2. Spend several months compiling data and developing content for your business plan before starting an airline.
3. Combine your business plan with a brief sales presentation before seeking a first round of investment capital.
4. Sit down with your pilots to complete FAA flight plans for every route flown by your airline.
5. Recruit qualified pilots, mechanics and attendants for your airline months before your first flight.
6. Protect your airline from lawsuits and financial damages with airline insurance from a provider like Assurant International Brokerage Corporation.
7. Negotiate airplane leases for passenger aircraft from companies like Cessna as you start your airline.
8. Secure a jet fuel contract with an energy company like Shell Aviation to keep your flights in the air.
9. Complete the four-phase application process for an air carrier certification from the FAA.
10. Install ticket printers, luggage tags, scales and other equipment in the counter space at your home airport.
11. Gain expertise on the future of finances, technology and consumer demand in the airline industry before investing money.
12. Secure a land lease from an airport in your community before acquiring aircraft.
Entrepreneurs Warming up
Ex. 1. Discuss the following questions.
1. What entrepreneurs do you know in your country and abroad?
2. What are they famous for? What are their business achievements?
3. Are business leaders born or made? Explain your ideas.
Ex. 2. Search the Internet and find out who these people are (or were). Describe them using the expressions below.
state-owned company government-owned company be nationalized
... nationalized companies bureaucratic privatized enterprise
... software tycoon
a) Randolph Hearst (1863-1951);
b) Masayoshi Son (b. 1957);
c) Rupert Murdoch (b. 1931);
d) Aristotle Onassis (1906–1975);
e) Paul Getty (1892–1976);
f) Donald Trump (b. 1946);
g) William E. Boeing (1881–1956).
Ex. 3. Act out your own dialogues based on situations 1–3.
1. At dinner you meet an old friend of yours, who now works for British Airways. He tells you what it is like working for that organization.
2. You are a Russian businessman who is present at the board meeting of a large company. Take an active part in the discussion. Imagine any subject to discuss with your partner.
3. Talk about the organization you work for, or one you know well. How is it organized?