- •Variant 2 reading Part 1
- •Just call me Bill
- •Independent On Sunday
- •Variant 2 reading Part 2
- •Variant 2 reading Part 3
- •How to queue
- •Variant 2 english in use Part 1
- •Variant 2 english in use Part 2
- •Variant 2 english in use Part 3
- •Gerard Mercator: The Man Who Mapped the Planet
- •Variant 2 listening Part 1
- •Variant 2 listening Part 2
- •Variant 2 writing
Variant 2 listening Part 1
You will hear a recorded message on the employment hotline for Mail UK, a postal delivery service. For questions 1-10, complete the notes about the type of job on offer. Listen to the recording once only.
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MAIL UK
Type of job: ____________________________1 drivers
We are looking for people who are:
Good__________________2-able to deal politely with all sorts of other people
flexible - willing to do ______________________3
or ___________________4
reasonably fit - you have to move heavy
__________________5 in the
course of your work
enthusiastic - the job requires work of a
_______________6
Conscientious -you have responsibility for
looking after____________________7
Some mechanical knowledge_____________________8.
We offer good rates of pay___________________________9.
Send letter of application to: __________________10 , Mail UK,
Romford, Essex.
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10 |
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Variant 2 listening Part 2
You will hear part of a radio programme about making complaints. For questions 1-10,complete the sentences. You will hear the piece twice.
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MAKING COMPLAINTS
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Both guests work for (1)__________________________organizations.
If a company wants to have (2)_______________________,it will deal with
complaints quickly.
You should make complaints to someone with (3)_____________________.
If you do not make your complaint (4)__________________,you may have
Problems later.
Complaints about holidays should be made to a member of the travel company
(5)________________________.
If you are given an unacceptable (6)_________________by a travel company,
you should consider going (7)________________________in order to get
(8)________________________.
It is particularly difficult to get a complaint sorted out with (9)_____________.
By law, the quality of goods bought in shops is the responsibility of
(10)__________________.
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Variant 2 writing
You recently attended a language course in Britain, which was run by an organization which promised you good tuition and family accommodation .You have no complaints about the tuition, but the accommodation was poor and too far from the school .You feel strongly that the family you stayed with was not a suitable one to place students with. Write a letter of complaint to the organization, describing exactly why you were not satisfied with the arrangements.
Write your letter in about 250 words.