
Rothwell W.J. - Beyond Training and Development[c] The Groundbreaking Classic on Human Performance Enhancement (2004)(2-e)(en)
.pdfHuman Performance Enhancement Competency |
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Present Competence |
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Rate the future importance of each competency |
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and your present competency level of each of the |
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following HPE competencies for your job |
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category in the organization |
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Human Performance Enhancement Methods Specialist
(Selects HPE strategies, individually or collectively, to close performance gap(s) by addressing their underlying causes)
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Ability to identify possible HPE strategies |
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Ability to benchmark/compare the appli- |
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cation of HPE strategies in other organiza- |
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tions and in one corporate culture |
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Ability to excite enthusiasm among oth- |
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ers about planning and implementing |
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HPE strategies on an organizational scale |
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Ability to involve and empower others in |
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the process of selecting HPE strategies |
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on an organizational scale |
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Ability to excite enthusiasm among oth- |
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ers about planning and implementing |
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HPE strategies specific to work methods |
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or processes |
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36. |
Ability to involve and empower others in |
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the process of selecting HPE strategies |
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linked to the work |
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Ability to identify and apply HPE strate- |
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gies at the level of individual workers |
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Ability to involve and empower the worker |
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in the process of selecting HPE strategies |
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linked to the individual |
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304
OMPETENCIESC NHANCEMENTE ERFORMANCEP UMANH SSESSINGA
Competency Score by Role |
Future Importance Score |
Present Competence Score |
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Forecaster of
Consequences
(Assesses the likely outcomes of implementation to minimize negative side effects and maximize results)
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Ability to forecast the likely conse- |
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quences of HPE strategies as they may |
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eventually affect relations with custom- |
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ers, suppliers, distributors, and other ex- |
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ternal stakeholders |
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Ability to forecast the likely conse- |
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quences of HPE strategies as they may |
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eventually affect intergroup and intra- |
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group relations and performance inside |
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an organization |
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Ability to forecast the likely conse- |
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quences of HPE strategies on work pro- |
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cesses and methods |
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Ability to forecast the likely conse- |
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quences of HPE strategies on individual |
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workers |
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Competency Score by Role |
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Competencies Enhancement Performance Human Assessing
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Human Performance Enhancement Competency |
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Future Importance |
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Present Competence |
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Rate the future importance of each competency |
Not at |
Little |
Some |
Much |
Very |
Not at |
Little |
Some |
Much |
Very |
and your present competency level of each of the |
all |
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Much |
all |
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Much |
following HPE competencies for your job |
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category in the organization |
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Action Plan Facilitator |
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(Establishes an action plan |
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for the implementation of |
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HPE strategy) |
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43. Ability to prepare and coordinate the |
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preparation of action plans for HPE strat- |
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egy, integrating them with organizational |
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strategic plans |
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44. Ability to prepare and coordinate the |
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preparation of action plans for HPE strat- |
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egy, integrating them with organizational |
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culture, structure, and politics |
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45. Ability to prepare and coordinate the |
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preparation of action plans for HPE strat- |
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egy, integrating them with work pro- |
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cesses and methods |
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46. Ability to prepare and coordinate the |
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preparation of action plans for HPE strat- |
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egy, giving each worker a say in decisions |
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and actions affecting him or her |
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Competency Score by Role |
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Present Competence Score |
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306
OMPETENCIESC NHANCEMENTE ERFORMANCEP UMANH SSESSINGA

Human Performance Enhancement Implementer
(Implements HPE strategy)
47. |
Ability to implement, or coordinate imple- |
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mentation of, HPE strategies, integrating |
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them with organizational culture, struc- |
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ture, and politics |
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48. |
Ability to implement, or coordinate imple- |
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mentation of, HPE strategies, integrating |
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them with work processes and methods |
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Ability to implement, or coordinate imple- |
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mentation of, HPE strategies, giving each |
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worker a say in decisions and actions af- |
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fecting him or her |
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Competency Score by Role |
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Competencies Enhancement Performance Human Assessing
307

Assessing Human Performance Enhancement Competencies |
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Human Performance |
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Enhancement Evaluator |
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(Evaluates results before, |
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during, and after imple- |
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mentation, feeding inform- |
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ation back into step 1 of |
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the model) |
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50. |
Ability to evaluate, or coordinate evalua- |
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tion of, HPE strategies, integrating evalu- |
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ating processes with organizational |
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strategy evaluation |
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Ability to evaluate, or coordinate evalua- |
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tion of, HPE strategies, integrating evalu- |
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ation processes with corporate culture, |
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structure, and politics |
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Ability to evaluate, or coordinate evalua- |
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tion of, HPE strategies, integrating evalu- |
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ation processes with work processes or |
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work methods |
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Ability to evaluate, or coordinate evalua- |
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tion of, HPE strategies, giving each |
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worker a say in evaluation processes and |
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in feeding results back into future HPE |
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strategies |
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Competency Score by Role |
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308
OMPETENCIESC NHANCEMENTE ERFORMANCEP UMANH SSESSINGA

SCORING
After you have completed the instrument, copy your scores from each role area on the instrument into the appropriate columns below. When you finish, return the completed instrument to the Survey Administrator.
Role Category |
Scores |
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Future Importance |
Present Competence |
Auditor
Visionary
Change Agent
Facilitator
Strategic Troubleshooter
Competencies Enhancement Performance Human Assessing
309

Human Performance Enhancement Methods Specialist
Forecaster of Consequences
Action Plan Facilitator
Human Performance Enhancement Implementer
Human Performance Enhancement Evaluator
Totals
310
OMPETENCIESC NHANCEMENTE ERFORMANCEP UMANH SSESSINGA

Action Planning
For each role listed in the left column below, indicate in the right column what development activities you believe you should pursue in order to build your competencies in each role of a HPE specialist. There are no ‘‘right’’ or ‘‘wrong’’ answers. However, to be most beneficial, you should ask for the advice of your organizational superior, subordinates, or others who may be well-positioned to comment on the competencies that you should concentrate on building and methods of building them. Add paper as needed. If you wish to establish a formal Individual Development Plan that clarifies your personal developmental objectives, methods of achieving them, and measures of accomplishment, do so on a separate paper.
Role |
Possible Developmental Activities |
Auditor
Visionary
Change Agent
Facilitator
Strategic Troubleshooter
Competencies Enhancement Performance Human Assessing
311

Human Performance Enhancement Methods Specialist
Forecaster of Consequences
Action Plan Facilitator
Human Performance Enhancement Implementer
Human Performance Enhancement Evaluator
312
OMPETENCIESC NHANCEMENTE ERFORMANCEP UMANH SSESSINGA

A P P E N D I X I I I
A W O R K S H E E T F O R E N H A N C I N G
H U M A N P E R F O R M A N C E
Directions: Use this Worksheet to help you structure your thinking about ways to enhance human performance. Use the Worksheet to troubleshoot problems with human performance or explore opportunities for human performance improvement. Answer each question appearing below. If possible, ask several people to conduct the same analysis separately. When everyone is finished, compare notes. Add paper if necessary.
1. What is happening? (Describe the current situation.)
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