Crosby B.C., Bryson J.M. - Leadership for the Common Good (2005)(en)

Fallows, J., 247, 260

Faulkner, H., 110

Featheringham, D., 10

Feldman, M. S., 5, 89, 95, 162, 345

Finn, C. B., 168, 207, 237, 332

Fiol, C. M., 321, 347

Fisher, R., 331

Fiutak, T., 68

Fletcher, J., 68, 74, 99, 126, 127

Flyvbjerg, B., 11, 29, 122, 180, 189

Forester, J., 180, 304

Frederickson, H. G., 138

Freeman, S.J.M., 92

Freshley, H., 20, 21, 42, 147, 164,

190

Friedlander, F., 59

Friedman, T., 19, 25

Friedmann, J., 181

Friend, J. K., 208, 326

Fukuyama, F., 44

G

Gabor, D., 322

Galbraith, J. K., 185

Gardner, H., 117, 127

Garud, R., 98

Gaventa, J., 169

Gerzon, M., 123

Giddens, A., 18

Gioia, D. A., 105

Glabraith, J. K., 181

Gladwell, M., 278

Goffman, I., 57

Goggin, M. L., 312

Goleman, D., 57

Gordon, R. D., 99

Gormley, W. T., 148, 291

Gottlieb, M., 5, 30, 40, 51, 165

Gray, B., 181, 331

Greenleaf, R. K., 80

Grenny, J., 226, 301

Grossback, L. J., 271

Grossman, A., 105

Guelich, R. A., 53

Gustafson, D., 229, 252

Gutmann, A., 112

NAME INDEX 439

H

Hagberg, J. O., 53, 57, 58 Hall, P., 46, 134

Handy, C., 28, 29 Hatch, O., 305 Hatry, H. P., 89, 317

Heenan, D. A., 98, 106 Heifetz, R., 104 Hesselbein, F., 98, 99, 101 Hibino, S., 172, 246 Hickling, A., 208, 326 Hicks, M. D., 106 Hilgartner, S., 199 Hirschman, A. O., 18

Hively, J., 20, 21, 41, 42, 76, 87, 100, 141, 147, 156, 161, 164, 172, 185, 190, 200, 203, 209, 248, 263

Hobino, S., 10 Hock, D., 32, 106

Hogwood, B. W., 344, 347, 348 Holliday, C. O., Jr., 29, 38, 53, 54,

117, 126, 279, 317 Holman, P., 77 Holzer, M., 349

Hooijberg, R., 56, 57, 65, 92 Hooker, C., 77

hooks, b., 54

Houghton, J. D., 59, 61, 71, 74, 77 House, R. J., 47

Howard, A., 100 Hudson, R., 30, 171, 225 Hugo, V., 290

Hula, K., 143

Humphrey, H. H., 134, 354 Hunt, J. G., 56, 57, 95, 96 Huntington, S., 19 Hussein, S., 260

Hutton, W., 24

Huxham, C., 36, 72, 162, 219, 228, 323, 326, 330

I

Innes, J. E., 175, 220, 248

J

Jacobs, R. W., 55

440 NAME INDEX

Janowitz, M., 28

Jantsch, E., 14

Jauch, L. R., 95, 96

Jefferson, T., 188

Jenkins-Smith, H. C., 11, 134, 174,

214, 217, 288, 304, 332, 348

Johnson, C., 314

Johnson, D. W., 65, 71, 72, 77

Johnson, F. P., 65, 71, 72, 77

Johnston, R., 98, 99, 101

Jones, B., 163, 171, 175, 198, 212,

280, 345, 347, 348

Jordan, 273

Joyce, P., 336

Jung, D. I., 95

Jung, Y. S., 232

K

Kaboolian, L., 105 Kahn, S., 352 Kant, I., 185

Kanter, R. M., 56, 81, 105, 322, 331, 355

Kaplan, R. S., 89, 112

Kari, N. N., 63, 134, 188, 363 Kaüfer, K., 68, 74, 99, 126, 127 Kaufman, J. L., 326

Keen, C. H., 55

Keen, J. P., 55 Kegan, R., 56, 301 Kelley, R., 37, 106 Kendall, J., 352

Kets de Vries, M., 95, 105 Kettl, D. F., 28, 246, 261 Khademian, A. M., 5, 89, 95 King, J. A., 219, 228, 229 King, M. L., Jr., 34, 115 King, P. J., 156

Kingdon, J. W., 23, 161, 171, 174, 198, 216, 219, 224, 225, 246, 286, 291, 292, 317, 331

Kiser, L., 180 Kitsuse, A., 261, 263 Klandermans, B., 5 Klein, N., 19 Klimoski, R. J., 105

Kluckhohn, F. R., 46

Koch, E., 304

Kostner, J., 69

Kotler, P., 255

Kotter, J., 102

Kouzes, J., 34, 49, 55, 67, 75, 77, 95,

97, 101, 278

Kramer, L., 44, 51, 66, 239, 304

Krasner, S. D., 18, 19

Kraus, B., 305

Krieger, M., 55, 106, 108, 269, 275

Krueger, R. A., 219, 228, 229

Kurland, J., 246

L

Lahey, L. L., 301

Lane, H. W., 92, 93, 94

Larson, C., 143

Laubenstein, L., 5, 40, 51, 165

Lauria, M., 18

Laurie, D. L., 104

Lee, N., 255

Lee, S.-H., 349

Leonard, D., 97

Lerner, M., 188

Lester, J. P., 312

Letts, C. W., 105

Lewis, C., 261

Light, P. C., 87, 97, 269, 363

Lindblom, C. E., 10, 11, 157, 275,

323

Linden, R. M., 282, 323

Lipman-Blumen, J., 28, 80, 96, 98

Locke, E. A., 81, 98

Loeb, P. R., 52

Lohmann, R. A., 182

Lokkesmoe, K. J., 14, 76, 121, 232,

235, 236

London, M., 89

Lord, R. G., 71

Luke, J. S., 30, 54

Lynn, L., 180, 181, 198, 348

M

Mcgrath, M. R., 93

Machiavelli, N., 112, 197

McKearnan, S., 306, 331 McKee, A., 57 McKibben, B., 123 McLaughlin, K., 95 McLaughlin, P., 13, 208 McLoughlin, 273 McMillan, R., 226, 301 Madison, J., 188 Mandela, N., 127

Mandelbaum, S. J., 220, 222, 322 Mangham, I. L., 212, 345, 347, 350 Manz, C., 59, 61, 71, 74, 77 March, J. G., 161, 324

Marcus, A., 345 Margarum, R. D., 248, 271 Marion, R., 80, 93, 105 Maritain, J., 156, 185 Marks, M. A., 73

Marris, P., 5, 29, 186, 189 Marshall, R., 182

Marx, K., 186, 275

Mathews, D., 188 Max, S., 352

May, E. R., 229, 321, 326 Mayer, J. D., 57 Mazmanian, D., 309 Mazza, G., 68

Mead, M., 197 Meadows, D. H., 118 Meltsner, A. J., 326 Mikolic, J. M., 68 Mill, J. S., 185, 188

Millar, A., 260, 273, 309, 318 Miller, P., 68

Milligan, H., Jr., 13, 41, 112, 140, 147, 208

Minger, J., 326 Mintzberg, H., 157 Mitchell, G., 108 Mitchell, R. K., 207 Mitchell, S., 98 Mitroff, I. I., 10, 97 Moltke, H. von, 282 Monnet, J., 321

Moore, M., 32, 105, 106 Morgan, G., 95, 104

NAME INDEX 441

Morrison, A. M., 91

Myers, D., 261, 263

N

Nadler, G., 10, 172, 246

Najam, A., 222

Nanus, B., 87, 100, 105

Neck, C. P., 59, 61, 71, 77

Nelson, B. J., 105, 214

Neustadt, R. E., 229, 272, 297, 321,

326

Newcomer, K. E., 89, 317

Newman, M. A., 349

Noddings, N., 186

Noel, J., 100

Norton, D. P., 89

Nutt, P. C., 14, 115, 129, 172, 216,

231, 232, 241, 247, 326, 349

Nyerere, J., 186

O

Obstfeld, D., 93

O’Leary, M., 326

Olsen, J. P., 161

Orr, S. S., 105

Osborn, S., 95, 96

Osborne, D., 349

Oshry, B., 237

Ostrom, E., 19, 168, 180

O’Toole, J., 98, 332

O’Toole, L. J., Jr., 312

Overington, M. A., 212

P

Palmer, P., 49

Parks, S. D., 55

Patterson, K., 226, 301

Patton, M. Q., 89, 178, 315

Pearce, C., 77, 80, 106

Pearce, T., 129

Peters, B. G., 28, 312, 323, 344, 347,

348

Peterson, D., 106

Pfeffer, J., 161

Pierre, J., 312, 323

Pinchot, G., 64, 100, 101

442 NAME INDEX

Pistorio, P., 53–54

Plastrik, P., 349

Poister, T. H., 260, 273, 309, 318

Polley, D. E., 98

Porras, J., 55, 81, 87

Posner, B. Z., 34, 49, 55, 67, 75, 77,

95, 97, 101, 147, 278, 326

Pressman, J., 273

Price, S., 208

Price, T. L., 181

Prokosch, M., 352

Putnam, R., 30

Q

Quinn, R., 7, 44, 51, 52, 53, 54, 56, 93, 97, 104, 117

R

Raelin, J. A., 88

Randolph, W. A., 326

Rather, D., 239

Ray, K., 323

Raymond, L., 352

Rees, F., 65

Reich, R., 217, 221

Rein, M., 117, 122, 263

Rieff, D., 247, 260

Rifkin, J., 24, 25–26, 29

Riggio, R. E., 105

Riker, W. H., 176, 270, 296, 297, 298,

307

Ring, P. S., 323

Rittel, H.W.J., 218

Rittman, A. L., 73

Roberto, N., 255

Roberts, N. C., 156, 175, 231, 248

Rochefort, D. A., 219, 220, 222, 223,

226, 236, 240, 267

Roddick, A., 99, 101

Roering, W. D., 208

Rogers, E. M., 278, 336

Rosenberg, M., 68

Rosener, J. B., 91

Rosenhead, J., 326

Ross, M. H., 169

Rost, J. C., 36

Rousseau, J.-J., 185

Rukeyser, M., 216

Rusk, T., 68

Ryan, W. P., 105

S

Sabatier, P. A., 11, 134, 157, 174,

198, 214, 217, 288, 304, 309, 332,

348

Salamon, L., 246

Salovey, P., 57

Sarder, Z., 28

Sawyer, S., 140

Schattschneider, E. E., 168, 180

Schein, E. H., 47, 67, 92, 93, 95

Schmidheiny, S., 15, 38, 42, 53, 54,

79, 97, 110, 111, 113, 117, 126,

140, 156, 175, 190, 269, 279, 317

Schneider, M., 57

Schön, D., 114, 117, 122, 263

Schroeder, D., 20, 21, 42, 147, 164,

190

Schumpeter, J., 94

Schwarz, R. M., 65, 77

Scott, J. C., 168, 246

Seligman, M., 55, 355

Selznick, P., 168, 277

Senge, P. M., 67, 105, 237, 333

Shapiro, D., 54

Shaw, R., 352

Shilts, R., 49, 90, 102, 250

Silverman, M., 250

Simeone, R.S., 260, 273, 309, 318

Simon, H. A., 10, 246

Simons, H. W., 127, 128, 129, 304

Sims, H. P., 74, 77

Snyder, D. P., 128

Sosik, J. J., 95

Srivastva, S., 219

Stenglein, M., 11–12, 13, 41, 112,

133, 170, 190, 208

Stephan, W. G., 63

Stigson, B., 135, 140, 146

Stivers, C., 67

Stone, D. A., 11, 220, 222, 223, 224,

236, 297, 298, 347

Strodtbeck, F. L., 46

Suchman, 122

Susskind, L., 306, 331

Sutcliffe, K., 93, 97, 223

Swap, W., 97

Switzler, A., 226, 301

T

Tan, A., 213

Taylor, E., 127, 208

Taylor, G., 151

Taylor, H. R., 100

Taylor, N., 168

Terry, R. W., 35, 36, 49, 52, 56, 80,

81, 96, 98, 104, 105, 106

Thomas, J. C., 167

Thomas-Larmer, J., 307, 331

Thompson, D., 112

Thompson, L., 71, 133, 323

Thompson, M. P., 93

Thompson, P. H., 100

Throgmorton, J. A., 128, 129, 180

Timberlake, L., 110

Tornow, W. W., 89

Trist, E., 209, 226, 332

Tsoukas, H., 92

Tuchman, B., 44

U

Uhl-Bien, M., 80, 93, 105

Ury, W., 331

Useem, M., 74

V

Vaill, P., 28

Van de Ven, A. H., 97, 98, 102, 229, 252, 323

van der Heijden, K., 118, 261 Van Horn, C. E., 148, 291 van Schendelen, R., 143

Van Velsor, E., 74 Vangen, S., 323

NAME INDEX 443

Vargas, S., 208

Vecchio, R. P., 92

Venkataraman, S., 98

Vickers, G., 14

Vining, A. R., 246

Volkema, R. J., 222

W

Walker, A., 128

Waste, R., 244

Waters, J. A., 157

Watts, P., 38, 53, 54, 117, 126, 147,

279, 317

Waxman, H., 208, 305

Webber, M., 218

Weber, M., 5

Weick, K., 93, 97, 128, 223, 237, 278,

321, 332

Weimer, D. L., 246

Weisbord, M., 129

Weisman, C., 73, 87

West, C., 188, 189

Westmoreland, T., 305

Wheatley, M. J., 30, 53, 77, 87, 95,

105, 242

Wheelan, S. A., 69, 70, 71, 73

White, R. E., 92, 93, 94

Wholey, J. S., 89, 317

Wildavsky, A., 10, 218, 241, 273

Wilson, J. Q., 176, 243, 300

Winer, M., 200, 201, 323

Wood, D. J., 207

Wright, N. S., 47

Y

Young, I. M., 187, 188–189

Youngblood, M. D., 30, 105

Z

Zaccaro, S. J., 73, 96, 105

Zeder, J., 246

Zinn, H., 44

A

AAMP (African American Men Project): active citizenry promoted by, 190; celebratory events arranged by, 300; change advocates in the, 80; change cycle phases of, 170; coalition used by, 135, 136, 270; common good defined by, 187; compelling vision created by, 264; conceptual framework for solution used by, 245; conflict resolution/management used by, 151–152; considering domains by, 140–141; designing institutions during policy process at, 169; framing forums by, 122– 123, 230–231; full-group forum participants in, 210; Hennepin County district development of, 11–14, 31, 42–43; idea management during policy process at, 164; implementation strategies used by, 299; indicators monitored by, 333, 343; institutional design report by, 251; interpretation/ direction giving in, 111, 112, 113–114; introduction of adopted changes by, 313–314; leadership of, 57–58; mediating and shaping conflict within, 133; off-cycle de- cision-making process used in, 162; origins and goals of, 31; policies/plans drafted by, 268– 269; policy implementation/ evaluation by, 177–178; problem formulation during, 171, 172, 224– 225; proposal review/adoption of

policy by, 177; public problem breakthrough by, 362; sanctioning capabilities used in, 150; search for solutions by, 173–174; sponsors and champions of, 208, 303; stakeholder analysis by, 94; team leadership role in, 65; team member recruitment for, 66; team trust and spirit in, 75–76; vision of the future by, 117, 118– 119. See also African American Men Commission; Hennepin County district

AAMP Day of Restoration, 178, 314 AAMP Dream Assessment Initiative,

314

AAMP Right Turn, 178, 314, 316, 322

Access rules, 128–129, 142–143 Accountability mechanisms, 150 Action plans, 326, 355

Active citizenry, 188–189 Active listening, 67–68

“Acts of appreciation,” 14–15 Adaptive work, 104

Advocacy Leadership Certificate Program (VAN), 178, 190, 251, 315–316, 320

African American Men Commission, 43, 136, 143, 177, 178. See also AAMP (African American Men Project)

Age of Access, 44

The Age of Access (Rifkin), 25 Agenda control, 296, 304–305 Agendas, 16, 141

Agreements. See Initial-agreements

446 SUBJECT INDEX

AIDS “buddy program” (New York), 79

AIDS crisis: attractive spokespeople used during, 127, 208; big-win strategy used during, 278–279; collaboration during, 190; common good decisions during, 184; conflict between National Institutes of Health units during, 101–102; conflict management during, 250; creating public awareness during, 171; efforts to wake up public to, 51; failure to strategically use external stakeholders during, 99; framing during, 244, 297; how culture of integrity would have benefited, 90; idea management during the, 164; initial-agreement during, 199; interpretation/direction giving during, 111; lobbying and persuasion strategies used during, 304; media strategy used during, 239–240; multicausal explanations/framing of, 221–222, 223, 225; no-one-charge organization and, 7, 8fig, 9–10; The Normal Heart (play) about, 44; organizational structure which fits the, 7; overcoming bureaucratic resistance during, 139; people propelled into leadership during, 49; policy entrepreneurs during, 160; public problem breakthrough during, 361; signing-up process response to, 293; undermining of mission accomplishment during, 88–89; “venue shopping” during, 175; vision of success during, 322; working for social change during, 30, 39–40, 42

AIDS Foundation (California), 30 AIDS Medical Foundation (New

York), 79

AIDS Network (New York), 304 AIDS Research and Education Foun-

dation (San Francisco), 79

AIDS task force (San Francisco), 89 Arenas: access rules used in, 142–143; agendas of, 141; using decisionmaking capabilities in, 139–140; developing a winning proposals

in, 267–289; domains of, 140–141; implementation and ensuring facilitative, 330–331; planning, budgeting, decision making, and implementation used in, 142; policy modification or succession and role of, 347, 348; reassessing policies and role of, 344; as shared-power setting, 359

Argument modes, 126–128 Assessment exercises: ethical leader-

ship capacity, 153e–154e; multicriteria assessment grid, 259e; political leadership capacity, 144e–146e; stakeholder attitudes toward status quo, 211e; visionary leadership capacity, 130e–132e; of your organization, 103e–104e; of your team, 78e–79e

Association for Conflict Resolution, 87

Authentic Leadership (Terry), 52 Authoritarian state, 187 Authority trait, 58

Awareness of continuity/change, 39

B

Backward mapping, 318–320 Bandwagon effect, 291, 307 Bargaining for support, 306–307 BASD (Business Action for Sustain-

able Development), 135 Bases of power, 234e

BCSD (Business Council for Sustainable Development), 79, 230, 231

Behavioral complexity, 56–58

Beyond Rational Management

(Quinn), 97

Big-win strategy, 274–279 Blood bank screening, 90

Blurred international boundaries, 28–29

Body Shop, 99

Bold-stroke capacity, 56

Bottom-up approach, 320

Bowling Alone (Putnam), 30

Budgeting proposal, 287

C

Capacity to govern, 28–29

“Cares and concerns” exercise, 38e Catalytic Leadership (Luke), 54 CCL Associates, 89

CDC (Centers for Disease Control), 88, 89, 102

Center for Leadership of Nonprofits, Philanthropy, and the Public Sector, 35

Champions: described, 208; identifying, 303

Change: being entrepreneurial/ experimental to facilitate, 97–98; eight stages of organizational, 102; emphasizing collaboration/ team building for, 98–100; emphasizing of operating values according to life-cycle stage of, 97; monitoring internal/external environments for, 96; organizational leadership’s responses to internal/external, 96–100

Change agents/advocates: leadership capabilities needed by, 34–37; organizational leadership of, 77–80; planning for succession, 100; relationships cultivated by, 294; responses to internal/external change by, 96–100; use of social networks by, 30–31; three crucial leadership tasks of, 80. See also Policy entrepreneurs

The Change Handbook: Group Methods for Shaping the Future (Holman and Devane), 77

Change the World (Quinn), 53

Changing Course (Schmidheiny), 110, 112, 113

Choosing the Right Thing to Do

(Shapiro), 54

SUBJECT INDEX 447

Cisco Systems, 317

Civic engagement, 188–189 Civic republic, 188

Client politics, 243–244 Coalitions: building, 134–138e; de-

veloping outlines of supportive, 227; implementation and building protective, 330; laying groundwork for winning, 352– 353; maintaining membership/ leadership during implementation, 314–315; to monitor implementation of proposal, 301; proposals and necessary, 270– 271, 286, 287–288; shared belief in policy change as mutual endeavor by, 271; solutions through expanded advocacy, 248. See also Relationships; Stakeholders

Cognitive complexity, 56–58 Collaboration: evaluating, 261; man-

aged during implementation, 323

Collaborative Leadership (Chrislip and Larson), 143

Collaborative Leadership Handbook

(Chrislip), 143

Common Fire (Daloz and others), 55 Common good: constructing win-

ning argument and map of, 235e; in context of policy entrepreneurship, 158e; described, 360; guidelines for thinking about the, 182–191; initial forum focus on, 202; thinking about public interest and the, 191e–192e

Common good guidelines: choose means of achieving common good, 187–191; clarify views on human nature/society, 183; decide whose common good is important, 184–185; develop general idea of what the common good might be, 185–187; themes which correlating with, 182–183

Common good leadership, 37–38 Commonalities, 61, 63 Communal stories, 117–119

448 SUBJECT INDEX

Communication: compelling vision of solution, 263–265; during implementation, 332–333; opening channels of, 92–93; pragmatic, 125–126; team leadership role in fostering, 67–70. See also Dialogue

Communication skills: active listening and dialogue, 67–68; communicative capability, 120–122; managing conflict, 68–69; matching community style/content to group type/needs, 70; oval mapping, 69; by visionary leaders, 120–122

Communities: building inclusive, 100–102; matching group type/ needs to style of, 70; offering vision of the future of, 115, 117–119; productive, 117

Compromise, 133

Conflict: anticipating and optimizing, 250; management of, 68–69, 149–150, 151–152; mediating and shaping, 129, 132–134; resolving among principle, laws, and norms, 149; rules governing resolution of, 150–151; solution search and managing, 249–250

Connections (social/professional), 58

Constituent support demonstration, 304

Constructing organizational vision of success, 88e

Coordinating committees, 209e Copromotion, 133

“Coupling” process, 291 Courage, 55–56

Courts: conflict management methods used in, 151–152; conflict management/sanctioning capabilities used in the, 149–150; decision to require/facilitate adoption of proposal, 298–299; formal and informal, 149; jurisdiction of, 151; policy modification or succession and role of,

347; reassessing policies and role of, 344; rules governing access to, 152; rules governing conflict resolution used by, 150–151; as shared-power setting, 359; when intervention for proposal is needed by, 308

Creating Effective Teams (Wheelan), 77 Creating Public Value (Moore), 105 “Creative destruction” concept, 94

Creative Organizational Theory: A

Resourcebook (Morgan), 95

The Critical Journey: Stages in the Life of Faith (Hagberg and Guelich), 53

Culture: assessing differences in, 48e; becoming a student of, 45–46; dimensions of, 46–47; low-context vs. high-context, 46; organizational, 47, 89–95; quick action prized by individualistic, 69

Culture of inclusion, 91 Culture of integrity, 90 Culture of productivity, 92

D

Decision making organizations: political decision making in, 11fig–14; rational planning used in, 10fig–11

Decision-makers: to adopt and implement proposal, 296–298; capabilities of, 139–140; implementation role played by, 303; reducing uncertainty of, 303; “winning” proposals and role of, 272–274

Democratic governance, 27 Demonstration projects, 337e–338e Dialogue: active listening and,

67–68; generative, 126–127; persuasion as supplement to, 127; relational, 126. See also Communication

Dimensions of Leadership Profile, 54 Direct versus staged implementa-

tion, 335–336