Branham L. - The 7 hidden reasons employees leave [c] how to recognize the subtle (2005)(en)

More Praise for The 7 Hidden Reasons Employees Leave:

‘‘If you are a business leader who recognizes that maximizing your company’s human capital will be the key for competitive success in the 21st century, this book offers a practical guide to retaining that valuable asset. Backed by a mixture of research, data, and common sense, Branham provides the business rationale and specific steps that any manager can implement to combat the issues that are driving their employees to leave.’’

—Wayne M. Keegan, Chief Human Resources Officer, Ingram Book Group, Inc.

‘‘Leigh Branham has written a concise and engaging book. Several key factors make this a valuable read: He has included insights that underscore the mutuality between employer and employee in retention efforts. He has used evidence of various levels to support his framework. And, he provides case examples to illustrate his points. This is definitely a book any new manager would want to read.’’

—Karen Haase-Herrick, RN, MN, 2004 President, American Organization of Nurse Executives

‘‘If you truly understand that your people are your most important asset, this is must reading for all of your management team! A clear roadmap for positioning your company as an employer of choice!’’

—Melanie Ways, PHR, Human Resources Manager, EEO/Affirmative Action Officer, Duncan Aviation, Inc.

‘‘The book provides a great ‘roadmap’ for successful hiring and retention, with many common (and not-so-common) sense ideas. I found especially instructive the real-world examples from companies that have experienced success retaining top talent.’’

Keith Wiedenkeller, Senior Vice President,

Human Resources, AMC Entertainment, Inc.

TLFeBOOK

This page intentionally left blank

TLFeBOOK

The 7 Hidden Reasons

Employees Leave

How to Recognize the Subtle Signs and Act Before It’s Too Late

Leigh Branham

American Management Association

New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco

Shanghai • Tokyo • Toronto • Washington, D.C.

TLFeBOOK

Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

Tel.: 212-903-8316. Fax: 212-903-8083. Web site: www.amacombooks.org

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Library of Congress Cataloging-in-Publication Data

Branham, Leigh.

The 7 hidden reasons employees leave : how to recognize the subtle signs and act before it’s too late / Leigh Branham.

p. cm. Includes index.

ISBN 0-8144-0851-6

1.Labor turnover. 2. Employee retention. 3. Job satisfaction. I. Title: Seven hidden reasons employees leave. II. Title.

HF5549.5.T8B7 2005 658.3 14—dc22

2004013353

2005 Leigh Branham. All rights reserved.

Printed in the United States of America.

This publication may not be reproduced, stored in a retrieval system,

or transmitted in whole or in part,

in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

Printing Number

10 9 8 7 6 5 4 3 2 1

TLFeBOOK

T , F L B , S . B G B , , L G B .

TLFeBOOK

This page intentionally left blank

TLFeBOOK

C O N T E N T S

vii

TLFeBOOK

TLFeBOOK

TLFeBOOK