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Crosby B.C., Bryson J.M. - Leadership for the Common Good (2005)(en)

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List of Exhibits

Exhibit 1.1.

Tackling Public Problems in a Shared-Power

 

 

World: Some Definitions

22

Exhibit 5.1.

Policy Entrepreneurship and the

 

 

Common Good: Some Definitions

158

Exhibit 6.1.

Characteristics of Effective Coordinating

 

 

Committees and Other Policy-Making Bodies

209

Exhibit 7.1.

Generic Problem Statement Format

238

Exhibit 11.1. Guidance for Pilot Projects, Demonstration

 

 

Projects, and Transfer to Entire

 

 

Implementation System

337

Exhibit D.1.

The Three Dimensions of Power

402

Exhibit D.2.

Designing and Using Forums

410

Exhibit D.3.

Designing and Using Arenas

416

Exhibit D.4.

Designing and Using Courts

421

ix

List of Exercises

Exercise 1.1.

Understanding Public Problems in a

 

 

Shared-Power World

21

Exercise 2.1.

Discovering Cares and Concerns

38

Exercise 2.2.

Assessing the Context for Leadership

43

Exercise 2.3.

Assessing Global Trends

45

Exercise 2.4.

Assessing Cultural Differences

48

Exercise 2.5.

Exploring Personal Highs and Lows

50

Exercise 2.6.

Assessing Additional Strengths and

 

 

Weaknesses

60

Exercise 2.7.

Analyzing Social Group Membership

 

 

and Means of Bridging Differences

62

Exercise 3.1.

Using “Snowcards” to Identify and Agree

 

 

on Norms

72

Exercise 3.2.

Assessing Your Team

78

Exercise 3.3.

Stakeholder Identification and Analysis

83

Exercise 3.4.

Mission Development

85

Exercise 3.5.

Constructing an Organizational Vision

 

 

of Success

88

Exercise 3.6.

Assessing Your Organization

103

Exercise 4.1.

Outlining and Constructing Personal Visions

116

Exercise 4.2.

Using a Power-Versus-Interest Grid

121

Exercise 4.3.

Analyzing Interpretive Schemes,

 

 

or Problem Frames

124

Exercise 4.4.

Assessing Visionary Leadership Capacity

130

Exercise 4.5.

Laying the Groundwork for a

 

 

Winning Coalition

137

Exercise 4.6

Assessing Political Leadership Capacity

144

xi

xii LIST OF EXERCISES

 

Exercise 4.7.

Identifying Ethical Role Models, and

 

 

Overcoming Barriers to Ethical Leadership

147

Exercise 4.8.

Analyzing Ethical Principles, Laws,

 

 

and Norms

152

Exercise 4.9.

Assessing Ethical Leadership Capacity

153

Exercise 5.1.

Thinking About a Public Problem

166

Exercise 5.2.

Thinking About the Public Interest and

 

 

the Common Good

191

Exercise 6.1.

The Basic Stakeholder Analysis Technique

 

 

for a Policy Change Effort

203

Exercise 6.2.

Constructing a Stakeholder Influence

 

 

Diagram

204

Exercise 6.3.

Participation Planning Matrix

204

Exercise 6.4.

Assessing Stakeholder Attitudes Toward

 

 

the Status Quo

211

Exercise 7.1.

Developing Objectives from Preferred

 

 

Solutions for a Problem

233

Exercise 7.2.

Constructing a Diagram of Bases of Power

 

 

and Directions of Interest (Goals)

234

Exercise 7.3.

Constructing a Map of the Common Good

 

 

and Structure of a Winning Argument

235

Exercise 8.1.

Undertaking a Solution Search Within

 

 

Specified Areas

254

Exercise 8.2.

Constructing a Stakeholder-Issue

 

 

Interrelationship Diagram

257

Exercise 8.3.

Using a Multicriteria Assessment Grid

259

Exercise 9.1.

Pursuing a Big-Win or a Small-Win Strategy

276

Exercise 9.2.

Constructing a Stakeholder-Support-Versus-

 

 

Opposition Grid

283

Exercise 9.3.

Conducting a Stakeholder Role Play

284

Exercise 9.4.

Constructing a Grid of Policy Attractiveness

 

 

Versus Stakeholder Capability

285

Exercise 11.1. Tapping Stakeholder Interests and

 

 

Resources for Policy Implementation

327

Preface

Our world is so complex, interdependent, and interrelated that the old paradigms of singular leadership will not work and cannot work.

SUZANNE W. MORSE

Remember that leaders come in both genders, all sizes, [all] ages, [and] from all geographic areas and neighborhoods.

MARIAN WRIGHT EDELMAN

Several times over the last few years, we’ve asked ourselves about our own call to leadership in a world beset by unprecedented challenges and crises, from the AIDS pandemic to global warming to the destruction and fear wrought by terrorism and state responses to it. We have joined particular initiatives to respond to these challenges, but we always return to the conviction that our best contribution is teaching and writing about how the world’s citizens can work together for the common good in their organizations and communities.

In particular, we realized it was high time to respond to the many users of the original Leadership for the Common Good who asked for more practical guidance in how to lead in a shared-power environment, and for more recent and varied examples of how others are striving to achieve the common good. The new Leadership for the Common Good is our effort to update and make our leadership framework more accessible to a variety of audiences, to connect it with the challenges of the twenty-first century, and to draw on the best of recent research on leadership and public problems.

We take heart (and guidance) from the many other leadership scholars and practitioners who also have turned their attention to the importance of shared leadership and the need for collaboration

xiii

xiv PREFACE

among diverse groups during recent years. It’s common now to hear that leadership can and should be exercised by people with many kinds of formal and informal authority and responsibility. Leadership analysts and educators in many parts of the world are preaching openness to more diverse leaders by agreeing with Marian Wright Edelman (1993) that leaders come from a multiplicity of backgrounds.

We began our original book by noting that today’s citizens live in a world where no one is in charge, where the needed resources for coping with most important public problems extend well beyond the capacity of any group or organization, and often beyond the scope of national governments. To make progress in tackling those problems, people in a variety of roles—from citizen to elected official, from business executive to nonprofit advocate, from educator to public manager—must take on the leadership challenge of building shared-power arrangements of lasting value.

What was true a decade ago is even truer now. We agree with Suzanne Morse (1991) that singular models of leadership don’t match the needs of the twenty-first century. Shared and widespread leadership is required for dealing with the effects of global complexity and interdependence, from economic shifts to climate change to terrorism. The same is true for remedying problems that might seem to be local or national: AIDS, homelessness, rural outmigration, urban brownfields, drug abuse, domestic violence, and a host of other public problems.

Many individuals, groups, organizations, and institutions have a stake in each of these problems. They are directly affected, or have some responsibility to act on the problem, or have information or other resources necessary to make improvements; yet each of these stakeholders has only some of the information, resources, and authority needed to remedy the problem. They operate in a “shared-power world,” a world in which they must share objectives, activities, resources, or authority to achieve collective gains or minimize losses (Bryson and Einsweiler, 1991; Healey, 1997; Peters, 1996a, 1996b; Bardach, 1998).

Achieving beneficial policy change in such a world requires heroic individuals, groups, and organizations (Kennedy, 2002) but also quiet or invisible leaders (Sorenson and Hickman, 2002; Badaracco, 2002; Mintzberg, 2002). To make headway, leaders and supporters have to work with great persistence, often over a long

PREFACE xv

period of time to institute new policy regimes and often dismantle old ones. These leaders have to be what Nancy Roberts and Paula King (1996) call policy entrepreneurs.

The second edition of Leadership for the Common Good offers policy entrepreneurs a wealth of practical guidance grounded in the most recent research about leadership effectiveness. The book also highlights important new contributions of leadership and public policy theorists. We draw extensively on four new minicases of leadership for the common good, and each chapter includes exercises to help you the reader apply concepts and tools to your own leadership cases. The original single chapter on leadership capabilities has been expanded to three chapters, and we have added a substantial section (in Chapter Five) on the common good. Greater attention is given to the methods and tools of stakeholder involvement in public policy change efforts.

The minicases focus on (1) the early campaign against AIDS;

(2) the work of the World Business Council for Sustainable Development; (3) the African American Men Project in Hennepin County, Minnesota; and (4) development of the Vital Aging Network, a pioneering initiative based at the University of Minnesota. Of necessity, we mention by name only a handful of the leaders connected to each case but recognize that we could have mentioned many, many more.

We concede that shared-power arrangements can be used to thwart change for the common good; indeed, we cite examples in which such arrangements slowed the fight to stop the spread of AIDS. In the face of this reality, we offer practical and ethical arguments for doing otherwise. Those who ignore the well-being of their fellow humans in today’s interdependent world risk damage to their own groups in the long run. We also think that all human endeavors, including leadership, should be judged on ethical grounds; that is, they should promote widely held principles such as human dignity and equal opportunity (Crosby, 1999).

Who Should Read This Book?

We assume you’re reading this because you want to do something about an issue, improve your organization or your community, or make the world a better place. You are seeking to match your passions and skills with significant social needs.

xvi PREFACE

This book is for people around the world who care about governance and policy change, people providing formal and informal leadership in nonprofit organizations, government agencies, elected office, businesses, schools and universities, foundations, and mass media. It is for the seasoned veteran of the world of public affairs as well as the citizen who is just getting involved in community issues. It is for those who want to be change agents and catalysts, reshapers of old arrangements and midwives for new ones. It is for those who want to operate effectively across organizational or jurisdictional boundaries, understand power and shared-power arrangements, and wrestle with public issues so the common good can be achieved.

We also present concepts, tools, and guidance that can be useful to those who educate or support community activists, public administrators, policy analysts, elected officials, and nonprofit and business executives and managers. The book should be useful as a text for university courses in leadership, public affairs, public administration, planning, and public policy. It can also be a resource for community educators, organizational consultants, and researchers.

We offer our leadership framework to people seeking to promote significant policy change and community reform in a democratic context, even as we recognize that an understanding of how policy change really occurs can at least temporarily aid those who wish to thwart democratic action. The framework offers promising possibilities for democratic citizenship and change by drawing critical attention to what often remains hidden or assumed, enumerating and naming access points for influencing policy and highlighting the moments of change in a shared-power world. Indeed, revealing the dynamics of shared power makes democratic change more likely, because wider awareness means many more people know how to join the action and forestall abuses of power. As former Vice President Hubert Humphrey observed, “Democracy is based on the premise that extraordinary things are possible from ordinary people.” We hope our leadership framework contributes to the continuous regeneration of a democratic, just, free, and sustainable world.

We acknowledge legitimate skepticism about such terms as democracy and the common good. Although we recognize that the common good necessarily embraces some moral principles, we are

PREFACE xvii

definitely not endorsing any predetermined, unified, rigid vision of the common good. We also recognize that democracy is a means as well as an end; in the hope of being relevant for diverse societies, we are not committed to a particular mode of democratic government and are well aware that any form of government can easily take on antidemocratic methods.

Can the book be useful to people living under an authoritarian government? We think it can and must be. There are always free spaces in which to work; witness the overt and covert citizen activism that contributed to the downfall of the USSR and of the apartheid regime in South Africa. Witness the recent progress, however uneven, of democratic forces in Iran.

Where Do Our Ideas Come From?

Our attempt to understand leadership in today’s shared-power world is part of a worldwide intellectual endeavor. Over the last dozen years, other authors have made valuable contributions through books exhorting and guiding ordinary citizens to act courageously, claim their power, and demand decision-making authority over policies and programs that affect them (Sirianni and Friedland, 2001; Boyte and Kari, 1996; Daloz, Keen, Keen, and Parks, 1996; Loeb, 1999; Roy, 2001). Several of these writers also ask professionals to use their expertise in a fashion that empowers fellow citizens rather than objectifying and alienating them.

Other authors offer new guidance for elected officials and public managers, for nonprofit groups, and for businesspeople who want to lead innovative and responsible companies—for example, Jean Lipman-Blumen’s Connective Leadership (1996), Jeff Luke’s Catalytic Leadership (1998), Kathleen Allen and Cynthia Cherrey’s Systemic Leadership (2000), Robert Terry’s Seven Zones for Leadership (2001), Donald Kettl’s Transformation of Governance (2002), and James MacGregor Burns’s Transforming Leadership (2003). A literature has developed on public deliberation and consensus building (Innes, 1994; Roberts, 2002; Susskind, McKearnan, and Thomas-Larmer, 1999); alternative dispute resolution (Thompson, 2000); governance as relationship in contrast to principal-agent theory (Feldman and Khademian, 2002); collaboration (Innes, 1994; Healey, 1997; Margarum, 2002; Ray, 2002; Huxham, 2003); and advocacy coalitions

xviii PREFACE

(Sabatier and Jenkins-Smith, 1993). Some of this new literature contributes to the notion of policy entrepreneurship (Roberts and King, 1996; Henton, Melville, and Walesh, 1997; Osborne and Plastrik, 1997; see especially Krieger, 1996). Helpful research and theory building have also been published in periodicals such as The Leadership Quarterly, the Journal of Leadership and Organizational Studies (formerly the Journal of Leadership Studies), and Leader to Leader as well as in proceedings of International Leadership Association conferences.

In this book we try to pull together these contributions, along with the insights we’ve gained in the last decade as we helped others use the Leadership for the Common Good framework. Since publication of the first edition of Leadership for the Common Good, we’ve used the framework in classes, workshops, and consultations in the United States, the United Kingdom, and Eastern Europe. Participants in these sessions have ranged from college undergraduates to midcareer professionals from around the world. They have helped us develop and refine our ideas and methods and thus contributed indirectly to this book and others, especially Strategic Planning for Public and Nonprofit Organizations, Third Edition (Bryson, 2004a) and Leadership for Global Citizenship (Crosby, 1999). In recent years our own research has concentrated on use of the Leadership for the Common Good framework in diverse settings, on use of specific tools and methods to help groups achieve their goals, and on leadership education.

Our main goal in writing this book is to help ordinary citizens, elected officials, business people, nonprofit activists, and public managers work with diverse stakeholder groups to develop and implement new regimes of mutual gain—that is, policy regimes serving the common good. We present the theoretical underpinnings of our framework, along with considerable guidance for putting it to use.

What Is the New Leadership for the Common Good?

Most writing about leadership, even the most recent spate, focuses on individual development and efficacy, or on organizational performance. Much of this writing deepens the understanding of how individuals develop leadership passions and capabilities, how they learn, and how they can (and sometimes fail to) serve others while