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U N IT 1

GETTING A JOB

Topical words: j ob - po6oTa

your job interests and concerns - po6oTa, HKa B a c ujicaBHTb

jo b advertisements = want ads - orojionieHHH npo rrpHHOM Ha po6oTy to apply for a job - 3BepxaTHca npo npHHOM Ha po6oTy

employer - po6oTO,naBen,b

required and preferred qualifications - o6oB"a3KOBi Ta Saacam BHMorH jxo

 

KBajii<J3iKaiiii'

j o b search - nomyK po6o™

resume / curriculum vitae (CV): - pe3K)Me

c h r o n o l o g i c a l r e s u m e - x p o H o n o r i H H e pe3ioMe

f u n c t i o n a l resume - npo(j)eciHHe pe3K)Me

combination

(functional/chronological) resume - K0M6iH0BaHe pe3K)Me

• t a r g e t e d r e s u m e - irijibOBe pe3K>Me e x p e r i e n c e - aocBij

abilities =

c a p a b i l i t i e s - 3/jaTHicrb, 3«i6HicTb

attractiv e

l a y o u t - npHBa6jiHBHH BHraafl

r e v e r s e - 3BOPOTHHH

r e s p o n s i b i l i t i e s - o6oB"a3KH

a c c o m p l i s h m e n t s - jiocarHeHHa

c o v e r letter - cynpoBiimHH JIHCT

Text 1.

Read and discuss

the text

 

 

 

 

 

 

 

 

 

 

 

THE KIND

OF JOB

YOU

WANT

 

 

 

 

 

The first

step

in

a successful search for

a job is

to decide

on

the

kind

of job you want and the

kind

you

are

qualified

for. This

means

that first you should answer the questions "What can

I do

well?"

and

"What do I really want to do?"

 

 

 

 

 

 

 

 

 

 

Begin with thinking about the work you can do. Include work you

have

been trained to do, work you have actually

done, and

work

you

enjoy doing. Therefore, you have to answer some questions.

 

 

 

 

Do you like to work with your hands?

 

 

 

 

 

 

 

Do you like to work outdoors?

 

 

 

 

 

 

 

 

Do you like to work with others?

 

 

 

 

 

 

 

 

Next, talk to as many people as possible about

your job interests

and

concerns.

Talk

to

your

friends,

neighbours,

and

your

family

or

relatives. These contacts may help you to get more information about

different jobs; to form a "network" of people interested in helping you;

to find people who work (or who know people who work) in the area of

your interest; each discussion will give you additional practice in ex-

pressing yourself.

N o w when you know the kind of job you want, the next question to answer is "Where can I find that job?"

People use man y methods of finding a job . They answer j o b adver-

tisements (want ads), or apply directly to employers. Of course, some methods are better than others are.

" Want ads"

"Want ads" are job advertisements you can find in the classified

advertising

section of newspapers, professional

or trade journals.

You should read the want ads at least for two reasons:

 

• to

learn more general information about jobs

available;

to learn specific information about a particular job that is of

interest to you.

 

 

 

 

 

The ad

may

tell

you about the education

and work experience re-

quired for the job, the

location of the job, the

working

hours, and the

pay. It also tells you how to apply for that particular job.

 

Some

want

ads

say that certain qualifications are

required, while

O I I U T qualifications are preferred or hoped for. The employer will try to

liiul someone who has all of the required and preferred qualifications.

Mmvrver, if no one has all the qualifications that the employer requires

mill piclrrs, he may hire someone who has only some of those qualifica-

tion'.

)l IN

usually best to apply only for jobs for which you

have

at least

nil llir

unpin nl qualifications. However, this is not always true.

 

 

 

Nut

itll waul ads are easy to read. The longer a want ad

is, the

i»nu> tuuui'v K I ' U N I S lo print. In order to save money, employers leave

MHtw»>«*mv

wind-/ old of

the advertisement. They also use abbrevia-

t i o n

 

 

I I I M I H

mi' ninny K'""'

reasons for using the want ads in your job

•HnMt I I)N liillimln g Miyniv<li«»iis will help you to use want ads effectively:

I

UIMIIVIIIIHM lluil wiuil nds I I I V only one of the methods you may

HI* NtfVf ((Ml* In lint" nllii'l MII-IIIIIIIM

i

MlMMtllitf nil OIM wwil I H U you will Ic-iirn useful general informa-

IIHH

 

!

A V H U I m l i MINI iimkM U H H - U I N U uiici s

4

. Analyze ads,

which are of interest to you.

5

. Determine your qualifications for that job.

6. Act quickly,

effectively and stay cheerful!

 

 

BUSINESS

DEVELOPMENTMANA

GER

 

TH E T R A N S W O R L D L U X U R Y T O U R I S M (TWLT) is the

most

exciting

new concept

of this season.

It

provides exclusive facilities

for

corporate

leisure and

entertainment

in

the

most beautiful and

interesting places all over the world.

We are looking for a creative, energetic and outgoing person to market luxury travel packages to the corporate travel industry worldwide. You must have excellent interpersonal and presentation skills, experience of working in the leisure or corporate travel sector, to enjoy international travel and contact. Ideally, you are 25-37 years old, and fluent in English.

Attractive salary, car, and bonus.

Please send resumes or apply to:

World-ExecutiveSearch,

Box No 1234, Condale Ave,

London SW1 2 D X

1.

Why

are

"excellent

interpersonal

and presentation

skills"

required

for

this job?

 

 

 

 

 

2. Would you like to get this job? Why? Give your reasons.

 

 

Ex.2.Match

the

definitions

in A with the

correct adjectives

or phrases

in B.

1. wants to get to the top

2. open and friendly

3. doesn't get tired easily

4. can change people's opinions

5. doesn't get angry or irritated quickly

6. can produce new ideas

7. thinks of other people's feelings

8. doesn't mind changing his/her habits

9. can work alone

10. regularly checks the quality of his/her work

B a. sensitive b. creative

c.attentive to detail

d.ambitious e. adaptable

f.independent

g.outgoing

h. energetic i.persuasive j . patient

5

Ex.3.

Write

a short description of someone you like (or dislike) in your

personal

or

professional life.

M O D E L . My boss is very energetic. She works about 12 hours a day. She is a patient woman, and always has time to talk to us if we have a problem.

Text 2. Read and discuss the text.

THE

RESUME

A Resume or Curriculum

Vitae (CV) is an objective written

summary of your personal, educational, and experience qualifications. It

packages your assets in the form of a convincing advertisement, which

sells you for a specific job. A resume is a kind of written sales presentation. An effective resume creates a favourable impression of you while presenting your abilities and experience.

The basic requirements for a good resume are;

brevity: one page is preferable, but not more than two pages;

top quality paper;

perfect spelling and grammar;

no typographical errors;

attractive layout.

Your personal data sheet contains most

of the

information you need

to prepare a resume.

N o w you

have to select and arrange

that

infor-

mation

in the way that best

relates your

background to

the

work

you

seek. Every resume is an individualized presentation of

your

qualifi-

cations

for a particular job.

It

means that

you

may prepare

a

few

different

resumes, depending

on the types of jobs you are

applying

for.

You can choose from among four types of resumes:

 

 

 

 

 

 

• Chronological resume lists work experience or

education

in

reverse

chronological

order.

It

describes

responsibilities

and

accom-

plishments associated with each job or educational experiences.

Functional resume lists functional skills and experience separately from employment history.

Combination (functional/chronological) resume draws on the

best features of the chronological and functional resumes. It high-

lights an

applicant's capabilities and includes a complete job history.

Targeted resume

emphasizes

capabilities and

accomplishments

relating

to the specific job

applied for.

Work experience

is briefly listed

in a separate section.

6

Resumes provided for graduate school admission highlight your

skills, professional experience, accomplishments, and academic his-

tory in much the same way as "job" resumes. The difference is that an

admissions

resume will focus on what transitions

well

to

the

class-

room, not to the workplace.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The most popular with the recruiters

nowadays

is

the

combina-

tion resume, which includes:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

J. Main

 

Applicant's

first name,

 

Jason

Danielson

 

 

 

heading

 

last name

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.Personal

 

Date of birth: Age: Place of

235 White Road San-

Data

 

birth: Marital status;

Children,

Francisco,

 

California

 

 

and

their

 

ages

Address:

029992

 

 

 

 

 

 

 

 

 

Phone: Home phone: Fax,

 

 

 

 

 

 

 

 

 

 

 

 

E-mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. Objective

 

Detailed

information,

in

To obtain an administra-

 

 

response to

the

company's

tive

assistant position,

this

 

 

requirements. Use a specific

would

utilize my

clerical

 

 

job title here, or write a brief,

and

administrative

skills

 

 

simple

phrase

describing

the

and

offer

opportunity

for

 

 

type of work you are

seeking.

growth

 

 

 

 

 

 

 

4.Education

 

Includes degrees and certifi-

September

1988

-

 

May

 

 

cates. Also listed in the re-

1991

Technical

college of

 

 

verse chronological order

 

San-Francisco

 

 

 

 

5.Experience

 

Work history, in the reverse

June 1994-to present The

(Employment)

 

chronological

order,

starting

Institute

of

Medical

 

Care;

 

 

with the most recent position.

San-Francisco Unit Secre-

 

 

Include

name

 

of

the

tary,

Child and Adolescent

 

 

Company, and your position.

Unit

 

Responsible

 

for

 

 

Using

action

words

to

maintaining patient

charts,

 

 

maximize the impact, describe

entering

patient

data

on

 

 

your current or most recent

database,

transcribing

 

me-

 

 

responsibilities. Be

concise;

dication

 

orders,

tracking

 

 

remove

all unnecessary words

and

 

paging

 

medical

 

 

and

phrases.

Include duties,

pesonell.

Relaying

patient

 

 

accomplishments,

 

 

and

records

to other

treatment

 

 

promotions as well as the

facilities

and

 

fielding

 

 

specific

results

of your actions

incoming phone calls.

 

 

 

 

or

decisions

 

to

demonstrate

 

 

 

 

 

 

 

 

 

 

 

your contribution.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7

 

 

 

 

 

 

 

 

 

 

 

6. Special

 

 

 

List

 

languages,

include

Languages:

 

 

English

skills

 

 

 

 

mother language,

and describe

mother

tongue,

German-

 

 

 

 

 

your level of knowledge.

beginning

 

 

 

 

 

 

 

 

List

 

software

 

applications,

Computer

 

literate:

word-

 

 

 

 

 

operating systems, and per-

processing(Word

Perfect

 

 

 

 

 

tinent

hardware

information.

Word

for

Windows).

 

 

 

 

 

(Include years

of

experience,

Exce-llent

interpersonal

 

 

 

 

 

or describe your level of

and

 

communications

 

 

 

 

 

knowledge).

 

 

 

skills.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7,Licenses

 

 

 

List

licenses

or

 

certificates

 

 

 

 

 

and

 

 

 

 

you hold that are pertinent to

 

 

 

 

 

certificates

 

 

 

 

the job you are seeking.

 

 

 

 

 

 

 

 

 

 

Include the year you obtained

 

 

 

 

 

 

 

 

 

 

each

license or certificate.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

^.Interests

 

 

 

 

Particular sports, arts, reading.

Alpine

skiing,

climbing,

 

 

 

 

 

 

 

 

 

 

 

computers.

 

 

 

9.Activities

 

 

 

 

Community activities that you

Member,

 

High

Honor

 

 

 

 

 

regularly participate

in.

Student

 

Society,

San

 

 

 

 

 

 

 

 

 

 

 

Francisco

 

 

 

 

 

 

 

 

To strengthen your resume you may use action verbs like:

 

 

Analyzed

 

-anajiisyeae

 

 

 

 

 

 

 

 

 

 

Administered, managed - eie cnpaeu, Kepyeae

 

 

 

 

 

Completed -

npoeodue

(po6omy)

 

 

 

 

 

 

 

 

Created

-

cmeopweae

 

 

 

 

 

 

 

 

 

 

Evaluated - emnanae (KimKicmb, eapmicmb); nidpaxoeyeae

 

 

 

Implemented

- enpoeadjKyeae

 

 

 

 

 

 

 

 

Improved

-

ydocKOHanweae

 

 

 

 

 

 

 

 

Investigated

-

docnidue,

eueuue

 

 

 

 

 

 

 

 

Organized

-

opzanisyeae

 

 

 

 

 

 

 

 

Participated

-

6pae ynacmb

 

 

 

 

 

 

 

 

Performed

-

euKonae

 

 

 

 

 

 

 

 

 

 

Planned

-

wianyeae

 

 

 

 

 

 

 

 

 

 

Proposed

 

-

3anponoHyeae

 

 

 

 

 

 

 

 

Provided

 

-

ia6e3neuue

 

 

 

 

 

 

 

 

 

R c H r a i v h e d

-

 

docmd^icyeae

 

 

 

 

 

 

 

 

Solved

 

mipimtitt (npodneMy, 3adany)

 

 

 

 

 

Stiriimlmi'd

Mo<h'pnfoynae

 

 

 

 

 

 

 

 

S u p e i v i N c d

ui<ii()ytta<i

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

 

 

 

 

 

Supported - nidmpuMyeae.

Knowing what to exclude from your resume is as important as knowing what to include. Here is a list of details to exclude from your resume:

Height, weight, hair or eye colour;

Comments about your family, spouse, or children;

Your

photograph

(unless

you are applying

for

modeling

 

or acting job);

 

 

 

 

Travel

restrictions;

 

 

 

 

Preferences for work schedule, days off, or overtime;

 

 

Salary demands or expectations.

 

 

The trend in resumes

today is

to omit personal data,

such

as birth

date, marital status, religion, nationality. Very few people have good

resumes. If English is not your native language or if you come from another

country, it can be even more difficult to know the right things to do. Some

special suggestions will help you write a perfect resume:

1. Adapt your resume to the information you have gathered

about the employer and the job you want. 2. Use action verbs, they will bring your resume to life. 3. Avoid the pronoun "I". Describe your skills and capabilities by using as many specific words as possible. 4. Highlight your accomplishments and achievements. 5. Keep it simple and clear: two pages

at most. 6. Be truthful. Don't exaggerate or misrepresent yourself.

Remember that employers check the information. 7. Don't mention salary. 8. Avoid long sentences. Use the minimum number of words and phrases but avoid abbreviations. 9. Looks are important. The resume should be typed

with plenty of white space and wide margins.

Place headings at the left side

of

the page, and the details relating

to them on the right side. 10.

Make sure there are no errors in spelling, punctuation, or typing. 11. Don't sign or date the resume. 12. Always send an original of your resume. Don't send a photocopy. 13. Keep copies of resumes on file for future reference.

Once you have a job, update your resume on a regular basis.

 

Ex.1. Answer the questions.

.

1.

What is a resume? Give all possible definitions of it.

 

2.

What are the basic requirements for a good resume?

 

3.

How many types of resumes do you know? What do they differ in?

 

4.

What type of resume is the most popular with the recruiters?

 

5. What information is recommended to exclude from your resume?

6. Which of special suggestions that can help you write a perfect resume do you think are the most important?

9

Id

 

DAVID DAMPLIN

111 East Main - Chicago, Illinois, 60608

773-555-1212

support@resumeedge.com

 

QUALIFICATIONS

Enterprising, articulate Investment Banking Analyst with solid market

knowledge

and recent

success

as a proprietary trader, securing

more than

$25,000in

NASDAQ

trades.

Possesses Series 7 and 63

licensing*;

professionally affiliated with NASD. Works well alone or as part of a team. Technically proficient in Microsoft Windows, Excel, Access, Word, and PowerPoint. Willing to travel.

EDUCATION, PROJECTS & HONORS

 

CITY UNIVERSITY, Chicago, Illinois

 

Bachelor of Business Administration, Finance Major

2000

Projects:

Fundamentals of Management:

Worked with a student team that researched and analyzed a company in order to provide data on management. Devised concepts to enhance management and increase production.

International Business:

Worked with a team strategizing entry into a global market that included the political, economic, and financial sectors.

Honors:

Recipient, Who's Who Among College Students, 1997-2001

Member, Student Activities Board, 1997-2001

Representative, Inter-Fraternity Council, 1997-2001

Representative, Commuter Council, 1997-2001 PROFESSIONAL EXPERIENCE

TTST SECURITIES, Chicago, Illinois

2001 - present

Proprietary Trader

 

• Oversaw trading for a $ 100,000 account.

 

Generated $25,000+ by trading securities.

Passed Series 7 and 63 examinations.

BIG 5 SPORTING GOODS, Evanston, Illinois

 

2000

Clerk

 

 

 

 

• Managed accounts pnyiihk" mul

roiriviiMi".

pnilu ipuleil in and

completed

numerous projects in the load mm

 

 

 

 

NEW DIRECTIONS ('()MI't I'l'l'-K

STOKI.

<'lurm/.o.

Illinois

1998-1999

Customer Relations SpecinliM

 

 

 

 

• Ensured adequate inventory IOVOIN . MNMNIIMI I O I I N I I I I K T H

in purchases

 

B....

As you can see from my resume,

I

studied

business

adminis-

tration and

finance

for three years...

(1)

 

 

 

 

 

 

 

...

After

I

obtained

my

diploma

in

2000,1

worked in

Evanston

for

a

year.

This

position

gave

me

experience of

managing

accounts,

and completing projects in the local area... (2)

 

 

 

 

 

...

As a customer relations specialist,

I

was

responsible

for

en-

suring

adequate

inventory

levels

and

assisting

consumers

in

pur-

chases... (3)

 

 

 

 

 

 

 

 

 

 

 

 

Text

3.

Read

and

discuss

the

text.

 

 

 

 

 

 

 

 

THE JOB INTERVIEW

A job interview is your opportunity to present your talents to a prospective employer. During the interview, the employer judges your

qualifications, appearance, and general fitness for the job. Equally

important, the interview gives you a chance to evaluate the job, the

employer, and the company. The interview helps you

decide if the

j o b

meets your career needs and interests and whether

the employer

is

the kind you want to work for.

 

 

To present your qualifications most advantageously, you have to prepare for the interview: you should know how to act to make the interview an opportunity to "sell" your skills.

Careers officer speaking:

What makes a good interview? First, good preparation before the interview. Three simple guidelines will help you. Guideline number

one is - find out as much as possible about the company where you are

going for an interview. For example, you can get a

lot of useful infor-

mation from the

company's

brochures,

annual reports, and catalogues.

Two, find out if

the interview is

with

one

person or with a group of

people, and what

their jobs

are.

It's

very

useful

to know

something

about the interviewers before

you

meet

them. And three, make

a check-

list of the questions you want to ask at the interview. Remember

an

interview is a two-way

process.

The

company

finds

out as

much

as

possible about you, and

you find

as

much as

possible

about

the com-

pany.So, that's what you need to do before the interview. Now the interview itself. There are seven more guidelines to remember here.

11

 

Guideline number four: dress smartly.

A suit or something formal

is best. Five, arrive in good time. Arriving

late for the interview is the

worst

thing you can do. Rule number six:

create a good first impres-

sion.

First

impressions are

very

important.

Start the interview with a

smile,

a

firm

handshake,

and

a

friendly

manner. Guideline number

seven:

try to stay positive and relaxed during the interview. I know

that's

difficult. As a rule, people don't feel

relaxed, but your body lan-

guage

gives the

interviewer

a

lot

of information about you. You want

that information to be positive. Number eight: don't give only "Yes" or

"No"

answers. Talk freely about yourself,

give

reasons for

your

opin-

ions,

and explain why you're interested

in the

job. Nine:

ask

ques-

tions. Remember the checklist of questions you prepared before the

interview. Show you're interested! Finally, guideline number

ten:

learn

from the interview. Analyse

your performance afterwards

and

think

how you can improve the next time!

 

 

 

Ex.1.

Complete

the list of ten

guidelines on preparing for, and

attending

an

interview.

 

 

 

 

 

 

 

H O W TO SUCCEE D AT AN INTERVIEW

 

 

 

A. Preparing for the interview

5.

 

 

 

1. Find out as much as possible

6.

 

 

 

about the company you are go-

 

 

 

 

ing to for an interview.

 

 

 

 

 

 

 

 

7.

 

 

 

 

 

 

 

8.Don't give only "Yes"or"No"

 

 

 

 

 

 

 

answers. Talk freely, give reasons

 

 

 

 

 

and opinions, and explain why you

 

 

 

 

 

are interested in this job.

 

 

 

B.

Attending the

interview

9.

 

 

 

4.

 

 

 

10.

 

 

 

Ex.2. Look at the list often guidelines and answer the following questions.

1.Which guidelines do you think lire Ilic U M I N I important? Why?

2.Can you give uny olhcr ml vice lo it cniulidnlc?

Ex.3.

Use

 

the

words from

the

box to

complete

the description.

 

 

 

 

 

Job

 

requirements;

candidate;

job

advertisement;

experience;

job

vacancy;

 

 

interview;

job

title;

career

prospects;

personal

details;

cov-

ering

 

letter;

resume

(CV);

salary;

short

list;

appointments;

work-

ing

conditions;

qualifications

 

 

 

 

 

 

 

 

 

 

 

The

company

usually

advertises

the

j .

 

in

a

n e w s p a -

per. Thej .. . a

 

 

 

usually gives the j

t.

. and

d e s c r i b e s

the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

j

r

 

 

 

 

 

It

sometimes gives the s

a n d

g i v e s

the

description

 

of

the w

 

 

c

 

and

c

 

p

 

 

a s

well.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The applicant then sends in a c

 

1

and a r.

 

...or

c -

 

 

 

v

 

,

which

gives

p

 

 

d

 

and

lists

1

 

 

 

 

 

a n d

e

 

 

The

company then

 

makes

a

s

 

1

 

 

of the most suitable candidates

and

invites

them

for

an

i

 

 

 

 

The company then chooses the best c

 

 

and

makes

an a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Ex.4.

Write

your own

resume.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UNIT 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BUSINESS

CORRESPONDENCE

 

 

 

 

Topical

w o r d s :

 

 

 

 

 

 

 

 

 

 

 

 

h e a d i n g

-

3aronoBOK

 

 

 

 

 

 

 

 

 

 

 

 

i r r e l e v a n t - HeAopeHHnii

 

 

 

 

 

 

 

 

 

 

 

to i n c l u d e -

MJCTHTH ( B co6i)

 

 

 

 

 

 

 

 

 

draft -

qepHeTKa

 

 

 

 

 

 

 

 

 

 

 

 

e s s e n t i a l - Heo6xijmHH, O6OB'33KOBHH

 

 

 

 

 

 

 

 

c o n c i s e -

KOPOTKHH, CTHCHHH

 

 

 

 

 

 

 

 

 

c o u r t e o u s - BBIMJIHEHH, neMHHH

 

 

 

 

 

 

 

 

 

letterhea d

-.npyKOBaHnu Sjiamc (ycTarroBH)

 

 

 

 

 

 

 

a d d r e s s e e

-

a^pecaT

 

 

 

 

 

 

 

 

 

 

 

 

r a n g e

-

HH3Ka, pa a

 

 

 

 

 

 

 

 

 

 

 

 

to e n c l o s e

-

BKjiaaa™

(B n a K e r ) ,

npHKJia.ua™ jxp n n c i a

 

 

 

 

 

u p - t o - d a t e - c y n a c H H H

 

 

 

 

 

 

 

 

 

 

 

p . p . ("per p r o c u r e t i o n e m " ) -

3a flopyneHiMM

 

 

 

 

 

 

 

e n c . ( " e n c l o s u r e " ) - BKnaflKa, floaaTOK

 

 

 

 

 

 

 

 

a d v e r t i s e m e n t

-

o r o n o m e H H a , peKJiaivia

 

 

 

 

 

 

 

 

t o c a n c e l - a H y j n o B a r a , c i c a c y B a ™

 

 

 

 

 

 

 

 

q u a l i t y

-

HicicTb

 

 

 

 

 

 

 

 

 

 

 

 

12

13

c o m m o d i t y

-

TOBap

on the a v e r a g e

- y cepeAHbOMy

to r e d u c e

-

3MeHiriyBa™, 3rorayBaTH

c o n c e s s i o n - n o c r y n K a

letter of intent

- jiHCT-3a6oB'a3aHH«

e x e c u t i o n

-

BHKOHaHHa

e x c l u s i v e

r i g h t - BHKjuoHHe n p a B o

Read and discuss

the text.

"Golden Rules" for writing business letters

1. Give y o u r letter

a h e a d i n g if it h e l p s the reade r to s e e at a g l a n c e w h a t

y o u are w r i t i n g about.

2 . Decide what y o u are going to s a y b e f o r e y o u start to w r i t e .

3.

Use

short s e n t e n c e s .

 

 

 

 

 

 

 

 

 

 

 

4.

Put

 

each

s e p a r a t e i d e a

in a s e p a r a t e p a r a g r a p h .

 

 

 

5 .

Use

s h o r t w o r d s

that

e v e r y o n e

can u n d e r s t a n d .

 

 

6.

Think

a b o u t

y o u r reader .

Your

reader ...

 

 

 

 

...

m u s t

be

a b l e

to

s e e e x a c t l y

w h a t

y o u

m e a n : your letters should be

CLEAR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

...

m u s t

be

g i v e n

all n e c e s s a r y

i n f o r m a t i o n : your letters should be

COMPLETE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

...

is

a b u s y p e r s o n w i t h

no

t i m e

to

w a s t e : your

letters

should

be

CONCISE;

 

 

 

 

 

 

 

 

 

 

 

 

 

 

...

m u s t

be

a d d r e s s e d to

in

a p o l i t e

tone: your

letters

should

be

COURTEOUS;

 

 

 

 

 

 

 

 

 

 

 

 

 

...

m a y g e t

a b a d i m p r e s s i o n

i f ther e are m i s t a k e s

i n g r a m m a r :

your

letters

should

be

 

 

 

 

 

 

 

 

 

 

 

CORRECT.

 

Seven steps in planning a business l e i ( I T

 

 

 

 

 

 

 

 

1.

Write down

your aim:

Why

air you writing

tins letter''

 

2.

Assemble all the relevant

information and d o u i n i r u l s

 

3.

Arrange the points in miler of mipoilnmv

Mukr u\\\y\\ notes.

4. Write an outline and check it through,\-\

consulriiny, llicsi- questions:

-

Have

you

left any

important points

out?

-

Can

the

order of presentation be made clear?

-

Have

you

included

anything that is

not relevant?

5.Write a first draft, leaving space for additions and changes.

6.Revise your first draft by considering these questions:

Information:

-

Does

it

cover

all

the

essential points?

-

Is

it

correct,

 

relevant

and

complete?

English:

 

 

 

 

 

 

 

 

-

Are

 

the

grammar,

spelling

and

punctuation correct?

Style:

 

 

 

 

 

 

 

 

 

-

Does

it

look

attractive?

 

 

-

Does

it

sound

natural

and

sincere?

-

Is

it

the

kind

of letter

you

would

like to receive yourself?

-

Is

it

clear,

concise

and courteous?

-

Will

it give

the right

impression?

 

7. Write, type or dictate your final version.

N O T E S O N L E T T E R W R I T I N G

S t r u c t u r e o f the letter:

1. Sender's address / Date. 2. Inside address (receiver's address).

3.

Attention line.

4.

Salutation.

5.

Body of the letter.

6.

Complimentary close.

7.

Signature.

 

 

Opening Phrases

Dear Madam '

Dear Sir

Dear Mister Malforn

Dear Sirs

We have received your letter of...

• We thank you for your letter of...

We have the pleasure to inform you

In reply to your letter of

To inform you

We apologize for the delay in answering your letter

LUaHOBHa n a m

UJaHOBHHH floGpofliro

LUaHOBHHH n a H e M a j i d w p H „ HJaHOBHinaHOBe

M H oTpHManH B a u i o r o JiHCTafBizt ...

/I,HKyeMO 3a JIHCT b\jx ...

M H pa/n' noBiflOMHTH B a c

y BiAnoBiflb Ha B a m JIHCT Bifl

IIoBiflOMJisieMO Bac

FIpocHMO npo6aneHH8 3a

3axpnMKy 3 BiflnoBi,iuno Ha Bam

15

Linking Phrases

There is no doubt that

It is necessary to note

We'd like to draw your attention to the fact...

Considering the above said

In this connection

In connection with your request

Otherwise we shall have

J1HCT

B e 3 n e p e n H O

H e o S x i ^ H O BiA3HaMHTH, m o

3BepTaeMO Baujy y B a r y

Ha TOH (baicr, m o . . .

BepyHH flo yBara CKa3aHe

y UbOMy 3B'fl3Ky

y 3B'fl3Ky 3 BaiUHM npoxaHHSM

y npoTHBHOMy pa3i MH

6y#eMo 3MyureHi

As regards your request

Up till now we have received no reply

In case of delay

In case of your refusal

In case you fail to make payments

Closing

Phrase s

• We are

l o o k i n g forward to

r e c e i v i n g y o u r

c o n s e n t / a p p r o v a l / c o n f i r m a t i o n

•Your prompt e x e c u t i o n of ou r o r d e r w o u l d be a p p r e c i a t e d

IHoflO B a m o r o npoxaHHa

^ . O T e n e p MH He oTpHMann BizmoBmi

y

BHnaflKy

3aTpHMKH

y BHnaflKy

Bainoi' BJ/IMOBH

y

BHnaflKy

HecnjiaTH

-tevcafMo s a m o ' i sro/m'/ cxBaneHHa

/!!UTBep,iDKeHH8

by^eMo C M B ^ H M H I 3a uiBH/iKe BHKOHaHHH n a m o r o

3aMOBJieHH3

• We w i s h to m a i n t a i n c o o p e r a t i o n

C n o f l i B a e M O c a n i j r r p H M y B a ™

with y o u

cniBpo6iTHHHTBO

Y o u r early r e p l y w i l l be a p p r e c i a t e d E y f l e M o BaM Bamni 3a

 

 

UIBHflKy BJanoBinb

We are l o o k i n g f o r w a r d to h e a r i n g

C n o j U B a e M o c a OTpHMara Bifl B a c

f r o m y o u

BianoBiflb HaM6jiH>KHHM nacoM

If we c a n be of a n y a s s i s t a n c e ,

I l p o c H M O 3BepTaTHca /io

p l e a s e do n o t hesitate to

Hac, H K U J O B H n o i p e G y c r e flonoMorn

c o n t a c t u s

 

 

Y o u r s f a i t h f u l l y

3

uouaroio

Y o u r s s i n c e r e l y

3

nniinmiu

Read

and

discuss the letter.

D . Clark,

 

Sales

Manager,

Priston & Co Ltd,

28 Kolas Court,

North Middletown, NJ

07734 USA

5 , h March

2001

Our ref: MP/NK

Dear Mr. Clark,

Thank you for your offer of 3d March.

We are favourably impressed by the quality of your commodity, but feel that the price is rather high. The prices quoted by other

j suppliers are, on the-average, 10% lower. However, in view of the high quality of your commodity, we are ready to make a deal with

you if you re-examine your prices.

If you reduce your price by 5% we will place an order for some

10 000 items. We trust that in view of the size of the order you will see your way of making this concession.

Your early reply will be appreciated.

Yours sincerely,

Mike Parson

Sales Manager

Ex. 1. Answer the questions.

1.

W h o

is sending the letter?

2.

W h o

is receiving it?

3.

What is the opening phrase?

4.

The company is ready to purchase the commodity, isn't it?

5.What is its requirement?

6.What quantity is it ready to buy?

7.Do you think it is worth to make this concession?

8.What is the closing phrase?

17

Ex.2. Translate into English.

1. M H OTpHMajiH BAUIORO JIHCTA BIN 13 BEPECHA 2002.

2. /JAICYEMO 3a JiHCT-3a6oB'»3aHH5i B I ^ 1 6epe3H*i.

3. 51 Ha/ICHJIAIO Baiw neS JIHCT 3 NPOXAHHHM Ha^iojiaTH Kaxajior B a m o i ' npojxyKiiii

4. MH roTOBi CNIBNPARNOBA™ 3 B 3 M H .

5. MH x o n e M o 33KyriHTH TAXY NPOFLYKNJIO.

6. K o M n a m a MAE BHKJUOHHC npaBO Ha BHroTOBjieHHa UHX TOBAPIB.

 

 

G R A M M A R

 

MODAL

VERB

MAY

 

We use may to show permission.

 

 

 

 

 

You may smoke

here.

 

(You

are

permitted

to

smoke

here)

We a l s o use may to indicate

possible

future a c t i o n .

 

He

may

come

tomorrow.

 

(It is possible that he

will

come

tomorrow)

Ex.1. Change the following

sentences so

as

to introduce "may".

1.It is possible that Mr. Jones will help us with the work.

2.Perhaps he will !en«i us some money.

3.

It is pof-sibJe thus the manager wili

w( its the fust draft.

4.

Perhaps they w i l l enclose an up-to-date price list.

5.Perhaps the manager will answer the letter himself.

6.It IS possible that the prospective customer will enquire about

the range of office equipment.

7. Perhaps we will receive the answer t o m o r r o w .

Ex.2. Ask permission to do the following.

MODEL: to use the typewriter

May I use the typewriter?

Yes, you may. (Yes, certainly).

1.to take a day-off tomorrow;

2.to come a bit later;

3. to smoke now;

4.to look through the documents;

5.to read the first draft;

6.to type the letter;

IN

7. to use the telephone.

 

 

 

MODAL

VERB

"CAN"

We use can to express physical

or

mental ability, possibility, polite

request.

 

 

 

Ex.1.

Translate into Ukrainian:

 

 

1. A heading can help a reader to see at a glance what you are

writing

about.

 

 

2. Can you decide what you are going to write about? 3. One can use short sentences.

4. We could not assemble all the relevant information.

5.Could you give us all the necessary information?

6.He could not revise your first draft. He had no time for it.

7.She can type the letter herself.

Ex.2. Answer the questions using "can ".

1. Can you type?

2.Can you read arid write English?

3.Could you speak English well last year?

4. Could you lend me some money?

5.Can you write this letter yourself?

6.Why couldn't you assemble all the necessary information?

7.Can you write the first draft yourself?

MODAL VERBS "MUST", "HAVE TO"

We use must or have to to express necessity or strong obligation.

 

The

sales manager must work tonight.

 

The

sales manager has to work tonight.

Ex.1.

Translate into

Ukrainian:

1. You must send the letter by airmail.

2. He must give us all the necessary information. 3. The reader must know exactly what you mean.

4. We have to think about our reader.

5.She has to assemble all the documents.

6.Information must cover all the essential points.

7. We have to consider these questions.

19

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