new_insights_into_business_studen

unit five

Adjectives of

nationality

Practice

Look at these examples from the text on page 46.

Country: In China, it may be necessary to have government involved, (para 3) Nationality: Jeff Toms tells the story of a British employee, (para 5)

Inhabitant: When talking about the inhabitants of a country we generally use the adjective of nationality.

Private space for the Japanese is virtually non-existent, (para 7)

•• For more information on adjectives of nationality, turn to page 166.

Match the words from the three columns below to make sentences. Transform the names of the countries into adjectives.

Example: IBM is an American computer company.

unit five

Listening

EHJ Listen to the Japanese consultant discussing the content of her seminars and make notes under the following headings. These notes will help you to organise the memo which you will be writing.

Review 1

Grammar check

I Underline the correct forms of the words in italics.

My name is Alexander Herrbach, I'm a 27-year-old mechanical engineer and at the moment I 1 am working / have worked for a company in the South of Germany where I 2 am / hove been since I 3 have left I left France last July. Actually I have 4 already I recently spent most of my life here in Germany because that is where I

5 complete / completed my secondary and university education.

Before I 6 have graduated /graduoted I went on a European study programme in 7 Britain / British for one year. After university I 8 join /joined an American company in Berlin and subsequently I 9 moved / have moved to France when the headquarters were transferred there.

In my present job my duties 10 are including / include supervising our activities in what we call 'the rest of the world'. Basically this11 means / is meaning that I'm responsible for giving our representatives there our commercial and technical support. It's a new job for me so I'm 12 currently / usually learning exactly what it

13 involves / is involving. However, there are many new things that I'm still not1 4 used to do / used to doing.

At present our company 15 is expanding / has expanded its activities outside of its main market, which is Europe, and we 16 develop / are developing our network of agents, particularly in South Africa and Brazil.

1 17 used to think / am used to thinking that it was enough to speak two foreign languages but I now realise that the more languages you speak the better you communicate. That is why I 18 always / sometimes take every opportunity to develop my language skills.

In order to prepare for my future as a manager I

19 intend / have intended to study for an MBA. In fact my boss 20 has agreed I agrees to give me one day a week off work for this.

2 Underline the mistake in each sentence, and correct it.

1We have received several applications for the position; one of the best ones is from a French.

Frer\ch person

2Credit cards can be used in the checkout.

3The company was founded in Germany and is still faithful to its Dutch origins.

4Have you received the letter I sent about the mistake your company did?

5 I'm not very tall, so it's difficult to reach items at the bottom in the supermarket.

6What did you like most about the last work you did?

7The position of Marketing Director is below that of sales assistant.

8The Finn company Nokia is one of the leaders in the mobile phone sector.

9A well-written covering letter can do the difference between a successful and an unsuccessful application.

10The Ireland President announced her intention to encourage foreign investment.

3 Complete the sentences below, using the words in the box to show what changes have occurred between last year and this year. Use each word once.

Franchise fees this year: £35,000

Franchise fees have

10Sales per outlet last year: $1,000,000 Sales per outlet this year: $850,000

Vocabulary check

1 Complete the boxes with the words and expressions from the list below that are most commonly associated with each theme.

Management

2 Replace the words and expressions in italics with words from exercise 1 which are similar in meaning, in the correct form.

There were hundreds of1 people who sent letters of application appU mt\L^> for the post of Chief Buyer in one of our 2 large city centre outlets selling a varietyofdifferentproducts . Our

Personnel Department couldn't possibly study all the 3 documentscontainingeducationandemploymenthistory

which we received. They had to

call on the services of a 4 search firm

to help them compile a short list of the most suitable people to5 meet with to talk about their experience and qualifications . We were looking for

someone with good communication and organisational skills. Furthermore this is a position that requires someone who is capable of 6 deciding what action to

objectives. The job involves monitoring performance and ensuring that our large 8 variety ofproducts

is always up to date. The final

Review 1

selection process was organised at our9 main office

. The successful candidate is now being given extensive training in order to help him to adapt to our1 ° company philosophy and style of working

3 Complete the extract from the letter of application below, using an expression from A in the correct form and a preposition from B.

Senior Computer Programmer. As you can see in my enclosed curriculum vitae, I already hold the position

different divisions of the company. I have recently 5 a major research and

development project where my team was asked to

complex technical problems. This programme is now in the final stages and once complete will

8 considerable savings in both cost

and time. While I am happy in my present position, I would welcome the challenge of managing a bigger

your company. Moreover, I feel sure that on both a personal and professional level I would be able to

1 ° the opportunity of working for

a company with such a well-established international reputation.

I IC |r ) f '

supervised by the country's central bank, The Bank of England. This bank looks after the government's finance and monetary policy and acts as banker to other banks. However, for the general public and many businesses, banking services are provided by commercial banks, or clearing banks, which have branches throughout the country. These banks offer a wide range of services which include accepting deposits, making loans and managing customers' accounts. Merchant banks, on the other hand, do not deal with the public but specialise in services for companies or corporate customers. They are particularly active in arranging mergers and acquisitions and in advising on aspects of corporate finance.

1 In pairs, make a list of the different services that banks in your country provide for the general public. Tick the services that you use.

Example:currentaccount</

2 H? Listen to Eleanor Stevens, an HSBC Bank branch manager, describing the bank that she manages. Make notes under these headings.

Location

15 is perfect for people like yau who are too busy running their

business ta worry about fitting in to bonking hours.

•access comprehensive, up-to-the-minute

20information on all your sterling, foreign currency and credit card accounts.

•initiate BACS* payments to pay salaries, wages, suppliers etc.

•initiate CHAPS* and International payments.

25• transfer money instantly between your accounts.

•check all your standing orders and direct debits.

•locate specific transactions quickly using a range of search criteria.

•open an exclusive HOBS Investment Account to

*to present a cheque: to pass a cheque from the receiver's bank to the payer's bank, for payment

*surplus: extra

*off-line: not connected to the Internet

58 *to dovetail: to fit together perfectly

With HOBS, you no longer have to devote valuable time to routine transactions, or fit your business into banking hours. Control your accounts whenever it suits you, 24 hours a day,

35 7 days a week.

Connecting to HOBS costs just the price of a local phone call from anywhere-in the UK. Further built-in features, such as off-line* processing, mean that the amount of time you

40 need to be connected to HOBS is kept to a minimum.

A series of advanced, built-in features maintained in your PC allow you to restrict access to designated users, and to specify exactly what information each individual can access

45 and what transactions they may carry out.

THE KEY TO <5l

Corporate HOBS has been designed to dovetail* with your existing financial software, giving you a choice of account reporting and payment processing facilities and a smooth so transfer of account information to and from other packages

such as Sage ® or Pegasus ® .

The BACS Direct facility is ideal for the distribution of wages, salaries or expenses, and the template function saves you from having to re-key similar data each week / month. A

55 database of beneficiaries [suppliers, employees] is

When you have urgent payments to make, the CHAPS function enables you to send funds for same-day credit

60 subject to a cut-off time of 3pm.

The Bank ofScotland

*BACS: Bankers Automated Clearing Services. This company works with the banks to initiate computerised payments. *CHAPS: Clearing House Automated Payment System. This is a system for dealing with high-value payments.

CLUES

Across

1(ri) Regular payments from a bank account to an organisation.

(line 26) (2 words)

4(ri) Money your employer pays you

every month, (line 22)

6(ad]) The amount that remains after everything else has been deducted, (line 12)

9(ri) Money you make when you work, usually paid weekly, in cash, (line 22) .

10(adj) Ordinary'and boring, (line 33)

12 (v) The calls are cheap; they don't

much, (line 37)

17(ri) The currency unit of the United

1Kingdom, based on the pound, (line 20)

18(v) To find the space or time for something.

(line33)

20(n) Money used in another country, (line 20) (2 words)

Down

(n) Giving things to a large group of people.

(line52)

(n) The business of looking after people's money, (line 33)

(n) Movements of money into or out of customers' accounts.

(line33)

(n) Giving information, (line 49) (adj) Very important, needed very quickly. (line 58)

(ri) Information or facts, (line 9)

11 (v) To make something do what you want it to. (line 34)

13(v) To move something from one place to another, (line 25)

14(ri)Amountsof money, (line 30)

15(ri) The amount of money for which something is sold or bought, (line 37)

16(v) First you need to

an account.

(line29)

19(v) To give money.

(line22)