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Steps in Speaking English (Шаги в разговорном английском). Учебно-методическое пособие

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Exercise 10. Complete dialogs for these situations:
1. You are a prosperous old businessmen but you want to retire so you make an arrangement with several candidates on your position. You want to sell your corporation.
2. You have agreed to make an appointment with your sales manager and have a business talk about new equipment but one of your offices has been robbed recently so you have to meet with police and change your arrangement with manager.
3. You have watched the car accident on TV and want to make sure that your mother wasn't its participant. You call to the company where your mother works, but your mother is a director and very busy, so you have to talk with her secretary.
4. Your boss organizes picnic for the colleagues on the weekend. But you have heard on the radio that it will rain, so you decide to phone your boss to confirm arrangement.
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Lesson II. Topics: Every day routine, Housework, Activities
Vocabulary. Everyday routine.
spend time with family, pay the telephone bill, wash the dishes, empty the rubbish, make a telephone call, use a computer, cook, work, study, stay at home, hand–launder, clean, do your homework, go shopping, play with your children, walk the dog10
Exercise 1. Answer these questions:
1. Who gets up first in your house?
2. What time do you get up?
3. Do you have a computer at home?
4. What kind of computer programs do you use every day?
5. Who uses Power Point the most?
6. Who makes the most phone calls?
7. Whom do you phone most often?
8. Who pays the bills in your house?
9. Who usually does the cooking?
10. And who empties the rubbish?
11. How many evenings a week do you stay at home?
12. Who spends the most time in the house?
13. What is “every day routine” for you?
14. Who does shopping in your family?
Vocabulary. Activities for weekends.
wake up, get up early, go to bad late, stay in bed late, have a lie-in, have a nap, fall asleep, have breakfast/lunch/dinner,
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walk the dog – выгуливать собаку
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have a snack, have a picnic, get a take–away pizza, listen to the radio, watch TV, check your mails, check your emails, chat on the phone, do exercise, go to the gym, have a shower, go for a walk, go clubbing, do nothing, catch a bus/train, lie on the beach, meet some friends, have a date, walk the dog, do shopping, take a bath, read books, watch films, go to the theatre, go to the cinema, visit granny, play football/ basketball/ tennis/ volleyball/ badminton
Exercise 2. Ask other students these questions and answer, using the words above:
1. What is your favourite time of the day/week? Why?
2. What is your least favourite time of the day/week? Why?
3. What is a typical day for you?
4. What do you enjoy doing?
5. What do you hate doing?
6. What irritates you?
Exercise 3. Match the questions to the answers.
1. What time do you go to bed?
2. Do you have a snack before bed?
3. What do you do to help fail asleep?
4. How many hours do you sleep at a time?
5. How do you feel when you wake up?
6. What time do you get up?
7. What time do you have breakfast?
8. Do you have a shower in the morning or the evening?
a) At about 7a.m. b) About eight hours. c) At about 11p.m. d) At about 7.30a.m., after I have a shower. e) I’m often a bit tired. f) I usually have one in the morning. j) I always have a lie–in on Sundays. h) No, I don't. I never have time. i) I hardly ever eat before bed. j) I sometimes listen to the radio. k) No, I prefer to eat junk food.
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9. Do you have a nap during the day?
10. Do you ever have a lie–in?
11. Do you usually cook breakfast?
12. How often do you clean your house?
Exercise 4. Read the text.
Is sleeping a problem for you? Do you want to sleep but can't fall asleep? Here are some tips for happy sleeping:
1. Have a snack of bread or fruit about an hour before you go to bed.
2. Try not to have a nap in the day. Only sleep at night.
3. If you wake up at night, don't get up. Just stay in bed and read a book.
4. Always have breakfast in the morning, it's the most important meal of the day.
Exercise 5. Make dialogs, using the information above. Imagine that you are:
a) a doctor, and a patient came to you with his sleep problem
asking for help
b) a mother, and you want your child to sleep well, explain him
why sleep is so important
c) a student of medical university, and you give tips to your
friend who has a sleep problem
Exercise 6. Answer these questions:
1. Which advice in Ex.5 do you follow?
2. Which tips do you agree with?
3. Which tips do you disagree with?
4. Which tips can you add to the list?
l) I do it every week.
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5. Have you got your own formula of a sound sleep11?
Exercise 7. Read the text paying attention to the underlined words.
We asked these people about their typical Saturday. Here's what they said: I don't like getting up early at the weekends so I usually stay in bed late - sometimes until about 10.30 a.m.! I absolutely love having a big breakfast on Saturdays. I can't stand going to the gym or doing exercise but I sometimes go for a walk in the afternoon. I quite like meeting friends in the park or just lying on the grass and doing nothing. I'm not very keen on going out on Saturday evening. I stay in and chat on the phone and get a take-away pizza.
Maria Stroinova, Moscow, Russia
I really hate doing nothing so I get up early on Saturdays and start the day by checking my emails. I really like meeting friends and having breakfast in a cafe, so I catch a bus into town at about 9.00 a.m. After breakfast, my friends and I sometimes go to an art gallery in Hermitage. I'm quite keen on most kinds of art so I don't mind which gallery we go to but my friends really hate modern art that's why we often visit Hermitage but we don't lift on the top floor, where expressionists are exhibited. I do different things on Saturday evenings. I sometimes have dinner with friends or I stay in and watch TV.
Konstantin Belov, Saint Petersburg, Russia
Exercise 8. Complete the sentences with Maria or Konstantin.
Example: Konstantin likes getting up early on Saturdays.
1 ______ likes having a lot to eat for breakfast. 2 ______ doesn't usually have breakfast at home on Saturdays.
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sound sleep – крепкий сон (мед.)
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3 ______ doesn't like doing any sport or exercise.
   
  
 
  
   
4 ______ likes doing nothing in the park. 5 ______ likes going to art galleries. 6 ______ likes chatting on the phone on
Saturday evenings.
7 ______ likes watching TV in the evening.
Vocabulary. Preferences.
I absolutely love… I really like… I quite like… I’m quite keen on… I don’t mind… I’m not very keen on… I don’t like… I can’t stand… I really hate…
Exercise 9. Ask other students about their Saturdays.
1. What do they absolutely love doing?
2. What do they really hate doing?
3. Tell about your Saturdays using the words above and words from the vocabulary.
Exercise 10. Make short dialogs using the scheme:
I think that… I suppose that… I guess that… I believe that… I reckon that… I expect that… It seems to me
…you absolutely love… …you quite like… …you keen on… …you don’t mind… …you don’t like… …you can’t stand…
…listening to heavy rock music. …going to parties. …doing English. homework. …snakes. …fast food.
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that… …you really hate… …sunbathing.
…staying in bad late. …doing sport. …babies. …smoking in public places. …following fashion. …speaking in public.
Example. A: I think you really hate listening to heavy metal. B: No, you’re wrong. I absolutely love it, especially Rammstein early in the morning.
Exercise 10. How often..?
120
100
80
60
40
20
0
always usually often sometimes hardly ever never
Find somebody who: – never reads a newspaper – usually reads in bed – sometimes reads in English
Find somebody who: – hardly ever goes to the cinema – often goes to the theatre – never watches DVDs or videos
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Find somebody who: – never goes shopping for clothes – usually buys food at a supermarket – sometimes shops on the Internet
Find somebody who: – always does sport at the weekend – never watches sport on TV – sometimes listens to sport on the radio
Find somebody who: – often wears a hat – usually wears a dress – hardly ever wears jeans
Find somebody who: – usually stays at home during the holidays – never goes abroad – hardly ever sunbathes
Find somebody who: – hardly ever meets friends at the weekend – never goes to a club – usually eats in a restaurant
Find somebody who: – usually eats fast food – never drinks alcohol – hardly ever eats breakfast
Find somebody who: – often travels by plane – always walks to school/work – hardly ever rides a bike at weekends
Find somebody who: – is hardly ever tired – is always happy – is often angry
Communication: Telephone calls
Exercise 11. Read these expressions, translate them, try to learn them
by heart and complete your own dialogs using the same pattern.
Answer the phone
Good morning/afternoon/evening. Can I help you?
Ask to speak to someone
Can/Сould I speak to…, please?
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Sales. …speaking. Hello. Three five one, two one one.
Offer help
How can I help you? How may I help you? What can I do for you today?
Say who’s calling
It’s… here. This is… (name) of … (name of company). I’m a friend/colleague of…
Give a reason for calling
Can I speak to someone about …? I’m calling in connection with… The reason I’m phoning is … I’m phoning/ calling to … It’s with regard to … It/s about…
Ask the caller to wait
One moment. Do you want to hold? Сan I just put you on hold? Please hold. Are you Ok to wait a couple of minutes? Just bear with me a moment. Hang on a second.
Ask the caller to call back later
Do you mind calling back this afternoon? Sorry, can you call again later? Do you mind calling back this
I’d like to speak to… Is…there? Do you know when he’s free?
Ask who’s calling
Is that Helen? Can I have your name, please? (Сan I ask) who’s calling?
Greetings
Hello. How are you? Nice to hear from you again! I didn’t recognize your voice! It’s ages since we spoke.
Connect the caller
I’ll put you through (to)… Let me just see if someone’s available (to) … I’ll try his number for you. I’ll just connect you (to) … I’ll transfer you (to) …
Check the person who answers has time to talk
Is this a good moment? Have I rung you at a bad moment? Can we talk now or later? Do you have a second? Do you want me to call later? Are busy right now?
Explain the person is
unavailable
Sorry, she’s unavailable at the moment. She can’t get to the phone right
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afternoon? now.
She’s in a meeting/ at lunch/out of the office. I’m sorry, but he/s on another call.
Leave a message
Do you know how long he’ll be? Do you know when she’s free? Can I leave a message? Please ask him to call me back. Please say I called. Can you ask her to call me back? Can I leave my phone number?
Show you’re listening/ show
interest
I see./Right./ OK. I understand. That’s fine/great. Is that right? Is that OK? Really?
Clarify
Let me spell it. It’s S-M-I-T-H. Got that? Let me read it back to you. So that’s “I” as in “India”.
I don’t know when she’ll be back. Can I take a message? Can I give him a message? I’m just getting a pen. OK. Go ahead. What’s it in connection with? Can you spell that? Anything else? Let me read that back to you. I’ll give her your message.
Please speak up/ slowly. Can you repeat that? Would you mind saying that again? Do you mind repeating that? Speak more slowly, please. Sorry, I didn’t catch that. I couldn’t hear you, I’m afraid. I’m sorry; I don’t speak English very well. Can you repeat that?
Is there anything else I can help you today? Sorry I’ll have to stop you there. I’m expecting another
Take a message
Ask for repetition and
clarification
End the call
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