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B. Vadhwana and M. Tarazi
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Research Methods forPROMS
andQoL
BhaminiVadhwana andMunirTarazi
3
Introduction
Advancements in medical technology have facilitated improved measurable clinical outcomes for
patients. Medical innovations of biochemical,
physiological, and radiological techniques have
led to more accurate clinical diagnoses. In recent
years, developments in surgical techniques such
as minimally invasive access, hybrid and robotics, have shown potential to impact patient postoperative outcomes. However, desirable clinical
outcomes may not correlate with patient perceptions. To align treatment strategies and patient
satisfaction, information specic to the patient
journey is fundamental. Physical and psychological symptoms pertinent to the patient may not be
clear and it is important to ascertain the severity
of these. The post-operative impact on quality of
life is a comprehensive multi-faceted assessment
that can dene treatment satisfaction [1–3].
Characterisation includes psychosocial functioning, social well-being, activities of daily living,
personal satisfaction with healthcare, health
B. Vadhwana (*) · M. Tarazi
Department of Surgery and Cancer, Imperial College
London, London, UK
e-mail: b.vadhwana@imperial.ac.uk;
m.tarazi@imperial.ac.uk
related quality of life (HRQoL), adherence to
medical treatments and clinical trial outcomes
[4–8]. Therefore, Patient Reported Outcome
Measures (PROMs) serves as a valuable tool to
reveal patient specic symptoms and its inuence
on quality of life [9].
Clinical Need forPROMs
The face of medical treatment is evolving rapidly,
from the traditional paternalistic approach to the
current patient-centred approach. Involving
patients in their own treatment journeys has
become the standard practice of care [10].
Assessment of clinical parameters provide information about the pathological status and treatment administered; however, it does not address
if these actions are inuencing patients perceived
quality of life. Impact on quality of life is variable between individuals. Patient reported outcomes are becoming key in understanding how
disease affects quality of life, and how treatments
can improve or adversely affect this. It has
become an important part of holistic patient care,
alongside clinical parameters. This is particularly
evident for benign surgery such as antireux surgery where the need for intervention is guided by
symptoms and quality of life. Global health policies work towards promoting PROMs. In the UK,
NICE endorsed the Oxford Hip Score (1996) and
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2023
T. Athanasiou et al. (eds.), Patient Reported Outcomes and Quality of Life in Surgery,
https://doi.org/10.1007/978-3-031-27597-5_3
17

18
B. Vadhwana and M. Tarazi
the Oxford Knee Score (1998) to quantify the
functional gains for individuals [11]. The
Aberdeen Varicose Vein Questionnaire (AVVQ)
was used in clinical practice to ascertain the
severity of reported symptoms to guide the need
for invasive treatment [11, 12]. Similarly, the
Cancer Patient Experience Survey is recognised
by Public Health England to encourage transparency in cancer care and with a view to improving
cancer services and support. Appropriate
selection of a PROMs tool is crucial to ascertain
valuable target information.
Since the initial purpose of improving treatment related outcomes, the application of PROMs
have seen wider benets in health economics to
quantify and justify allocation of resources to
certain surgical procedures, supporting clinical
decision making, encouraging quality improvements and producing relevant health policies
[13–15]. However, generic PROMs can be challenging to interpret disease specic conditions
which aren’t always available. Commonly, questionnaires can be exhaustive with at least 30 items
to rate. Globally, diversities in culture, socioeconomic status and education means generalisability and applicability of the tools is a problem.
They hold good internal validity, but poor external validity. Overall, many PROMs tools have
been internationally validated for prospective
studies, local audits, national registries and for
general holistic assessment of patient postoperative outcomes.
Reported Outcome Measures
Patient reported outcomes (PROs) are characterised by patients’ perceptions and experiences
both in and out of a healthcare setting [16, 17].
Many tools exist to provide objective measures
associated with mobility, daily activities, symptoms such as pain, sleep patterns amongst others
[5]. Psychometric testing is more intricate and its
ability to validate patient satisfaction remains
uncertain. Nonetheless, PROs are crucial to providing a holistic, high quality, patient-centred
care.
More commonly, observer reported outcomes
(ObsRO), where a person other than the patient
has reported on the outcomes is used. Views from
patients’ family, friends and colleagues involved
in their support network are also considered as
ObsRO. Examples include the patient’s nutritional intake and functional status in performing
daily activities. A less commonly used term is a
proxy observed outcome which describes the
reports given on behalf of the patient, as an
advocate.
PROs and ObsRO can be used to dene the
management of patients across three broad categories: (1) clinical care, (2) personal and social
well-being, and (3) health economic status.
Clinical care includes a medical assessment,
diagnosis, establishing treatment strategies and
monitoring both short- and long-term survival
outcomes. In addition to mortality, assessing
morbidity is crucial as it has a more subtle inuence on patients quality of life. These objective
assessments are made by clinicians and the wider
health care profession by determining measurable parameters such as treatment response, biochemical and radiological results. In particular,
the work-up for staging a cancer requires radiological assessment of the cancer size and location, evidence of distant spread, the
histopathological and immunological characteristics of the cancer, and the physiological status
of the patient to undergo surgery. This continues
in the post-operative period where the immediate
outcome of cancer surgery is dened by histopathological analysis of tumour margins and
lymph node assessment, and in the medium to
long term by surveillance imaging. These are
observer reported outcomes (ObsRO), used routinely in clinical practice.
Personal and social well-being can be reported
by observers in an objective manner and by
patients directly through their experiences. This
includes executing routine daily tasks, performing hobbies and psychological status, all contributing to overall quality of life. For example, the
EuroQoL EQ-5D-5L provides a platform for clinicians to measure impact on quality of life following surgery, however, is restricted by a set

3 Research Methods forPROMS andQoL
19
framework [18, 19]. Patient reported outcomes
(PROs) are extremely valuable in ascertaining
health-related quality of life outcomes important
to the patient.
Health economics plays a vital role in quantifying efciency and cost-effectiveness of the use
of health care resources in order to achieve the
maximum value and benet to the users. Cost
effectiveness analyses (CEA) provide a measurable cost of the clinical intervention and the subsequent impact on patients’ lives. It helps to
validate the clinical effectiveness of
interventions.
Measurement Scales forPROMs
PROMs tools can assimilate information in
dichotomous, categorical, and continuous scales
of measurement. Dichotomous values (ie yes or
no) provide basic information requiring minimal
interpretation. However, the majority of individuals fall in between these two points, at an intermediatory level. Therefore, many PROMs
instruments offer more than two responses, to
address a range of values that would address/
incorporate the thoughts of the population. Many
such scales have been created comprising ordinal
categories, numbers, and occasionally pictures.
Commonly used response scales include: likert
scale, semantic differential, visual analogue
scale, pictorial scale, rating scale, and categorical
checklist [16, 20].
Likert Scale The Likert scale is the most commonly used rating scale. It comprises a continuum of categories over a 5–7-point scale in
response to a given statement. The most frequently used scales are: (1) strongly disagree,
disagree, neutral, agree, strongly agree, and (2)
very frequently, frequently, occasionally, rarely,
never. Additional points on the scale can be
incorporated, and one is selected to reect the
individual’s experience.
Semantic Differential The semantic differential scale is an ordinal scale of 5–7 points between
two contrasting meanings. The two ends of the
scale typically reect two opposing feelings or
thoughts. For example, strong—weak, fair—
unfair, happy—unhappy.
Visual Analogue Scale The visual analogue
scale is a well-established method of determining
an outcome which typically lies on a continuous
scale. The generic tool EQ-5D-5L uses a visual
analogue scale from 0 (poor health) to 100 (excellent health) to assess how patients personally rate
their health-related quality of life. Consecutive
assessments can provide a timeline over weeks to
months of when the benets of surgery were perceived by the patient.
Pictorial Scale Pictorial scales are visually
stimulating, easy to understand and is universally
acceptable to all populations evading any language barriers. This scale is however limited for
certain questions only. For example, on a scale of
(1) bad to excellent, (2) unhappy to happy and (3)
no pain to a lot of pain.
Rating Scale Rating scales are used to ascertain
the frequency of certain symptoms over a dened
period of time, mostly over a week or a month. It
allows assessment of targeted symptoms, and
quantitation of symptom frequency. This can be
used to infer the impact on day to day quality of
life.
Categorical Checklist The checklist addresses
a breadth of symptoms, however, in a binary
fashion. Patients are asked to indicate if any of
the symptoms were experienced over a given
time period. The frequency, nature or severity of
symptoms does not form part of this tool.
Types ofPROMs Instrument
Types ofPROMs Instruments
PROMs instruments are primarily based on (1)
symptom assessment and (2) functional status
specic to the patient. These two domains encompass the majority of quality of life assessments.
Health related quality of life is normally dened

20
B. Vadhwana and M. Tarazi
by symptom burden and functionality affecting
day-to-day living and behavioural patterns. Two
formats of PROMs are commonly used: (1)
multi-attribute utility instrument, MAUI, and (2)
visual analogue scale, VAS. MAUIs typically
incorporate dimensions on a physical and mental
scale and are used most effectively in chronic
conditions where symptoms may be subtle. VAS
is most valuable in an acute setting to express
immediate benets from an intervention.
However, VAS can also be used in chronic cases
to depict the overall health perception on a scale
of 0 (poor health) to 100 (excellent scale).
Various PROMs tools exist with different
intended objectives and primary endpoints.
Generic quality of life assessment tools can be
implemented in any disease-type and provides an
overall assessment of the impact on quality of
life. Disease specic questionnaires for surgical
procedures highlight symptoms specic to the
pathology. PROMs can be used in clinical and
research settings. Two types of tools exist; validated tools and unvalidated tools. Validated QoL
questionnaires are normally utilised in a clinical
setting, as they have proven to be reliable and
reproducible having been exposed to rigorous
validation methods [13]. Unvalidated tools such
as local surveys may not be applicable to the
wider population.
comprising mobility, self-care, ability to perform
daily activities, pain and anxiety, and (2) visual
analogue scale for perceived health rating from 0
(poor health) to 100 (excellent health). This is
used globally with healthcare systems in Sweden
and Alberta adopting its use in national registries
[23, 24]. Another well-established tool is the
Short-Form-36 healthy survey (SF-36) which
assesses overall health status with 36 items
including functional limitations, physical and
emotional health, pain, and psychosocial outcomes [25, 26]. Examples of other generic tools
include the Schedule for the Evaluation of
Individual Quality of Life (SEIQoL) questionnaire which utilises the visual analogue scale, the
Hospital Anxiety and Depression Scale (HADS)
which is a 14-item list to assess the level of psychological impact on patients, and the Nottingham
Health Prole (NHP) comprising two parts: (1) a
38-item list categorised into six domains including sleeping patterns, energy, emotional status,
pain, mobility, and social interactions and (2)
seven statements about lifestyle affected by
health including employment, housework, social
interactions, personal relationships, sex life, hobbies, and holidays [27–29].
Disease-Specic Instruments
Generic Instruments
Generic PROMs tools are standardised measures
of a patient’s quality of life and can be used in
any surgical setting [21, 22]. On an international
level, the generalisability and accessibility of
these tools can allow comparisons across datasets
in clinical and research settings. However, what
is deemed as important quality of life measures in
a generic tool may not be applicable across the
world and may be non-discriminative in certain
surgery types. The EuroQoL 5-dimension
(EQ-5D-5L) tool is a standardised validated
questionnaire to be completed pre- and postoperatively to assess the impact of the surgery on
quality of life [18, 19]. The EQ-5D-5L comprises
two components: (1) a 5-item descriptive system
Disease specic tools were established to target
specic symptoms related to a disease process.
They benet from being focussed and add
immense value to the holistic assessment of a
patient, including monitoring of quality of life,
and potentially a guide to clinical decision making [21]. There are various categories of disease
specic PROMs; cancer-related PROMs include
generic cancer related symptoms which are
shared between different cancer types [bone
metastases (QLQ-BM22), cancer related fatigue
(QLQ-FA12), elderly cancer patients (QLQELD14)], specic cancers [lung (QLQ-LC13),
colorectal (QLQ-CR29), gastric (QLQ-STO22)]
[30]. Currently, the European Organisation for
Research and Treatment of Cancer (EORTC)
provides a comprehensive platform of quality of
life questionnaires for specic cancer types, with

3 Research Methods forPROMS andQoL
21
the majority designed using a Likert rating scale.
Although many resources are available, the limitation lies in the length of the questionnaire and
the time invested in completing it accurately.
In addition, PROMs can be used to assess the
functional capacity of individuals which can
adversely impact on lifestyle. Orthopaedic surgery uses these to assess improvements post surgery. Instruments include the Western Ontario
and McMaster Universities Arthritis Index
(WOMAC) which is a 24-item questionnaire
measuring functional status in patients undergoing hip or knee arthroplasty, and the Disabilities
of the Arm, Shoulder and Hand (DASH) questionnaire which is a 30-item targeted list for
patients with upper limb functional limitations.
Other tools are used in benign conditions,
where symptomatology is the main driver for surgery. For example, the AAVQ cited earlier was
used to select patients with severe quality of life
impact for surgery. Other benign PROMs include:
gastrointestinal quality of life index (GI-QLI),
digestive symptoms questionnaire, and the gastroesophageal reux disease-health related quality of life (GERD-HRQL) for reux. Serial
monitoring using these PROMs can help to identify candidates who would benet from surgery.
Other
The gold-standard format for PROMs assessments has been paper-based. Advances in digital
health technologies have led to the introduction
of electronic PROMs, ePROMs [31]. They can be
widely adopted internationally with ease of
access, ability to gather and analyse information
efciently, and decrease overall costs of implementing paper-based PROMs. However, socioeconomic and linguistic barriers can pose a
challenge in the uptake of this.
Establishing aPROMs Instrument
The conceptual framework of a PROMs instrument describes the relationship between the items
for evaluation and the target endpoints (Fig.3.1).
The end point of a PROMs tool should lead to a
perceptible outcome that can be used for overall
clinical care and/or health economics. Therefore,
the intended objective of the tool, design and data
analysis of the scoring should lead to quantiable
outcome measures. The end point model design
demonstrates how PROMs ts into the holistic
assessment of the patient. This includes biochem-
Fig. 3.1 A conceptual
framework model for
developing a PROMS
instrument

22
Fig. 3.2 The end point model to assess response to a targeted clinical intervention
Phase 2—Categorisation of similar quality of life
aspects into domains/themes
Phase 3—Pre-testing the preliminary item list
Phase 4—International eld-testing of the rened
model
Phase 5—Validation of the PROMs instrument
Phase 1: Identication of Relevant Aspects of
Quality of Life Specic to the Disease/
Condition
Many validated tools exist universally, and therefore development of a novel tool must be relevant
and be considered an adjunct to platforms already
available. The target population should be dened
as a disease specic group to allow accurate measures of quality of life indicators. Imposing additional parameters may reduce the target cohort
eligible and limit comparability between datas-
Fig. 3.3 Five phases for developing a PROMs
instrument
ets. At least 5–10 patients representative of the
population should form the focus group.
Designing a cell matrix can help to pick a repre-
ical parameters, physiological/physical parameters, radiological assessment (i.e. treatment
response, regression, spread) and nally patient
reported outcomes focussing on quality of life
(Fig.3.2).
A step-by-step approach is adopted to develop
a PROMs based on quality of life. The development process involves four phases (Fig.3.3).
sentative patient population (Table 3.1). Three
sources can be accessed: (1) a comprehensive
systematic literature review of the quality of life
impact from disease specic surgery to identify
important areas for potential improvement, (2)
conducting semi-structured interviews within
focus groups with patients with the relevant condition can be utilised to gather qualitative data,
identify themes and to ultimately inform end
Phase 1—Identication of relevant aspects of
quality of life specic to the disease/
condition
points of the study model (3) an initial list of
items can be reviewed by clinical experts incorporating at least ve health care professionals
B. Vadhwana and M. Tarazi

3 Research Methods forPROMS andQoL
23
Pre-neoadjuvant chemotherapy Pre-surgery Post-surgery Post-adjuvant chemotherapy Long-term quality of life
Male X X
Table 3.1 Example of cell matrix comprising patient groups to identify the target cohort for the study question
Female X X

24
B. Vadhwana and M. Tarazi
who have experience in managing this condition.
The framework of outcomes generated must be
translated from qualitative to quantitative scores
for data interpretation. It is recommended that
three languages and countries are selected for
global representation [32–34]. The suggested
groups are: (1) English-speaking country (2)
Northern Europe country (3) Southern Europe
country.
Phase 2: Categorisation of Similar Quality of
Life Aspects into Domains/Themes
A rich pool of relevant items should have been
collated. Iterations of quality of life measures can
be grouped into domains. For example, mobility
can incorporate daily activities, hobbies, and
housework. The scales of measurement are commonly polytomous utilising the Likert scale or
visual analogue scale. The responses should be
representative of the entire population. It is recommended that all items within a domain are
either all positively or negatively phrased to allow
ease of scoring and data interpretation. Item
reduction is performed by psychometric analysis
and expert input to ensure content validity. At the
end of this phase, a preliminary item list should
be presented.
Phase 3: Pre-testing the Preliminary
ItemList
The target population are invited to test the preliminary item list including understanding of the
questions and statements, appropriateness of the
rating scales and the format and clarity of what is
expected. The length of the questionnaire and
associated time taken to complete it in full is
important to note. It is recommended that at least
six countries are included to incorporate the
breadth of cultures and interpretation of the questions. A minimum of 15 patients should be
involved. Subsequent revisions of the item list
will be undertaken and re-reviewed. Questions
can be adapted, removed, or new items added.
The rst version of the PROMs instrument can be
generated for eld testing.
Phase 4: International Field-Testing of the
Rened Model
The instrument is administered to a large-scale
sample size of the target population to assess the
reliability, reproducibility, accessibility and
validity of the items. The reliability and consistency of the items measured is determined by a
Cronbach’s alpha coefcient greater than 0.70.
Known-groups validity can be used to compare
the outcomes of subgroups of patients, for example patients at different stages of disease, or performance status. Following the responses, the
nal modications can be made to produce the
nal version.
Phase 5: Validation of the PROMs
Instrument
Psychometric validation of the instrument
requires a calculated number of patients. Fayers
and Machin (ref 2007), have suggested that a
minimum of 10 patients per item are required
[35]. The majority of questionnaires have a minimum of 30 items, which translates to a minimum
of 300 patients for the validation cohort. Testretest repeatability is crucial to ensure repeatable
scores in the same group of patients with correlation analysis demonstrating 0.70 as acceptable.
Item response therapy (IRT) is useful for reducing items, and conrming essential items for
inclusion [36, 37].
Psychometric evaluation of PROMs instruments in the development process can be modelled on the Classical Test Theory (CTT) and the
Rasch Measurement Theory (RMT) [38, 39].
CTT is commonly based on the summation of
true values and true correlations between items,
with an assessment of the tool as a whole. CCT
is limited to non-parametric analyses and may
not be adequate for objective PROMs models.
RMT is an advanced method modelling relationships between individual items and participants,
with true clinical expectations. It allows monitoring of the quality and precision of outcome
calculations for high quality, reproducible
PROMs tools.

3 Research Methods forPROMS andQoL
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25
Conclusion
PROMs have become an integral part of improving patient care globally, allowing appropriate
resource allocation in healthcare systems and
driving innovation for future health care practices.
It is crucial to consider the optimal research
methodology to generate the most valuable and
clinically translatable results to address the study
aim.
Summary Points
• Treatment strategies and associated desirable
clinical outcomes may not align with patients
perceived quality of life.
• Post-operative physical and psychological
impact can be assessed with a comprehensive
multifaceted tool, as an aid to dene treatment
satisfaction.
• PROMs are based on symptom assessment
and functional status specic to the patient.
• Two common formats of PROMs instruments
are (1) multi-attribute utility instrument, and
(2) visual analogue scale.
• Two types of PROMs instruments include: (1)
generic tools for generalisability and accessibility for comparisons across global datasets,
and (2) disease-specic, where cancer-related
PROMs are well established.
• The implementation of PROMs has a wider
benet in health economics to quantify and
justify resource allocation for procedures,
clinical decision-making, encouraging quality
improvement and informing health policies.
• Globally, cultural diversities, discrepancies in
socioeconomic statuses and education means
generalisability and applicability of the tools
presents a problem.
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